Agile software development Strong communication skills across a variety of methods including all types of technical diagrams, reports, emails, presentations, workshops, online video meetings, Jira, Confluence Strong interpersonal, collaboration and leadership skills Ability to explain and demo technical topics to both technical and non-technical audiences more »
Royal Tunbridge Wells, Kent, United Kingdom Hybrid / WFH Options
Jump IT Recruitment
Project Manager, JIRA, SCRUM, Agile, SaaS, PMO, Processes, ITIL Our client is looking to recruit a bright capable IT project manager with solid experience around JIRA and SCRUM. The role is hybrid but with 3 days a week in West Kent/East Sussex offices, near Tunbridge Wells more »
through various channels, Service/Support desk being their main priority. Key Experience Required: Leading a team in a service desk environment. Proficiency in JIRA, including setting up processes, portals, and automations, as well as reporting and trend analysis. Experience in triage processes, documentation, and updating runbooks. Familiarity with … management skills. Enthusiastic and motivated to lead a team towards success. Experienced in leading teams and working within a service desk environment. Proficient in JIRA with the ability to set up processes, portals, and automations. Skilled in reporting and identifying common trends in issues raised using JIRA. Knowledgeable in more »
