Stakeholder management Required Skills: 5+ years of development experience Familiarity with TypeScript, React, Apache NiFi, GraphQL, or Postgres is desirable. Proficiency in Atlassian's Jira and Confluence is desirable. Strong communication and time management skills Due to the volume of applications received for positions, it will not be possible more »
Croydon, Greater London, United Kingdom Hybrid / WFH Options
Keyman Personnel
with the IT team to optimize processes and enhance efficiency. Leverage your expertise in administering cloud-based solutions such as Google Workspace, Atlassian products (Jira, Confluence, etc.), Okta, Jamf, and Slack. You're a Great Fit If You: Hold a degree in Computer Science, Information Technology, or a related more »
oriented with a strong focus on quality and efficiency Ability to adapt 9-hour rotating shift schedule Knowledge of ITIL service desk & tool (ServiceNow, JIRA) Knowledge of air cargo industry an asset Languages: Fluent English (verbal and written); other languages considered an asset Has conceptual knowledge of fundamental theories more »
Desk and Desktop Support functions to meet current and future business and user needs Manage issues reported by email, telephone and in-person, utilizing Jira platform for tracking and escalation purposes Collaborate with global IT peers and external suppliers on incidents, projects and tasks Lead communications to business on … IT support at Swindon distribution centre during staff holiday or absence TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Broad technical skillset encompassing service delivery tools e.g. Jira (or similar), Active Directory, Operating systems - Windows 10/11/Server (to 2022), Mac OS, Apple iOS, VMware, network storage, PC/Mac more »
Bromley, London, United Kingdom Hybrid / WFH Options
Trust Payments
their website to our payment functionality - Manage customers' accounts - Record details of inquiries, comments and details of action taken via the Zendesk tool - Updating Jira with bug reports and feature requests - Dealing with customer escalations - Tracking Jira tickets escalated to development and updating them where necessary - Liaising with more »
