Sr. Escalation Engineer - Client Services
- Hiring Organisation
- Thales Group
- Location
- Belfast, Down, United Kingdom
- Salary
- £ 60 K
GDPR)Diagnostic ToolsWireshark, tcpdump, curl/Postman, Fiddler, Splunk/Kibana basics, Database tracing toolsGood to haveBasic scripting (Bash, Python, PowerShell, REST API fundamentals, JSON/XML parsing)Automation mindset for repetitive diagnosticsBasic Git familiarityTroubleshooting & Escalation SkillsAnalytical & Troubleshooting skillsRoot Cause Analysis (RCA)Complex log correlationCrisis ManagementReproducing customer issues ...