in the running of the discovery sessions, creating the appropriate assets to capture requirements, these could include affinity diagrams, empathy maps and user journey maps, etc. Organize and schedule user research sessions and create test plans. Manage user research data repository i.e. video content, transcripts, survey answers to more »
ability to engage effectively with a broad range of stakeholders within and outside the organisation and in a multi-professional environment Desirable Patient journeymapping, user centred design and Agile programme delivery PRACTICAL AND INTELLECTUAL SKILLS (INCLUDING ANY SPECIAL KNOWLEDGE) Essential Ability to provide a strategic overview of more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
IQ Assurance & Testing
product owners make better decisions to the programme. You should be able to present your understanding of users in ways such as user journey maps, personas screen flows and service blueprints. Measure success of implemented solutions from a user experience perspective. Plan and facilitate research with our users … research methods. You have experience using a ‘service design mindset' which involves researching beyond the digital interactions, you are considering the whole user journey, other people/processes that support the user journey and how people interact with it in the real world. Enjoys working in more »
