1 to 17 of 17 Journey Map Jobs in the UK excluding London

in the running of the discovery sessions, creating the appropriate assets to capture requirements, these could include affinity diagrams, empathy maps and user journey maps, etc. Organize and schedule user research sessions and create test plans. Manage user research data repository i.e. video content, transcripts, survey answers to more »

including working prototypes throughout the design process. Lead others and explore new concept along the way in design scoping work. Develop personas, customer journey maps, conceptual diagrams, wireframes and prototype. How you will do it Lead and evangelize a best in class UX/UI vision across Security more »

research and gather insights to inform design decisions. Create wireframes, prototypes, and high-fidelity designs for web and mobile applications. Develop user flows, journey maps, and information architecture. Collaborate with cross-functional teams to define and implement innovative solutions for product direction, visuals, and experience. Iterate designs based more »

business objectives. Design wireframes, mock-ups, and prototypes for web and mobile applications, considering usability and accessibility principles. Create user flows, personas, and journey maps to inform the design process and enhance user experience. Develop interface designs that align with brand guidelines and project specifications. Conduct usability testing more »

Reactjs and this role would be expected to produce frontend artifacts using this technology. Key Responsibilities Conduct user research, competitor analysis, and user journey mapping to understand user needs and pain points. Design intuitive and user-friendly interfaces for enterprise-level systems, workflows, dashboards, forms, and reports. Develop more »

ll decide which service design activities are appropriate for the project. Activities could include: client workshops, service definitions, service blueprints, service concepts, customer journey mapping, business model canvas, rapid prototyping, ethnographic studies, creative brainstorming, and persona development. On government projects, they use the GDS Service Standard as their more »

approach to digital and software projects, involving close collaboration with end-users and stakeholders. Proficiency in producing high-quality UX outputs including Personas, Journey Maps, Blueprints, and Site Maps/IA. Proficiency in creating wireframes, functional specifications, and interactive prototypes using software such as Figma, XD, or Sketch. more »

ability to engage effectively with a broad range of stakeholders within and outside the organisation and in a multi-professional environment Desirable Patient journey mapping, user centred design and Agile programme delivery PRACTICAL AND INTELLECTUAL SKILLS (INCLUDING ANY SPECIAL KNOWLEDGE) Essential Ability to provide a strategic overview of more »

client is looking for someone more weighted towards UI and has a solid understanding of UX best practices rather than UX research and journey mapping. Benefits This is a great opportunity for a UI Designer to join a growing company who encourages the development of its employees, and more »

to deliver digital products using agile methodology. Previously built and executed a backlog, translating user needs into user stories. Ability to visualise service journeys; map current and future processes, to quantify steps and pain points, and to prioritise development as well as agree product scope. Successfully led investigations into more »

means to your customers. In your new role as Senior UX Designer, you will help define the direction of our omni-channel customer journey, and ensure we deliver the best digital experiences to our customers. Sofology benefits Plenty of opportunities to learn & grow. 30% discount across the Group … sitting! Here are just a few of the things youll be getting up to: Leading end to end UX design process: including research, journey mapping, wireframing and prototyping, along with user testing to create compelling user experiences with captivating and intuitive interfaces Navigatingthrough complex challenges with cross functional … solutions are fast, accessible and both driven by, and validated by, our customers Proactively explore new ideas on how to improve the customer journey throughout the website and seek to implement meaningful improvements to process and efficiency savings Coaching and mentoring team members In an ideal world... Our more »

to market successfully in an Agile method Relevant experience as a Product Owner within Financial Services Experience as an Agile PO/customer journey owner requiring application of best practice digital development techniques, including: Broad understanding of digital CX development and UX best practice Detailed requirements gathering – including … use case/edge case/acceptance criteria Customer journey mapping/wire-framing Definition of the MI requirements to ensure performance of any development can be measured Good understanding of digital platforms and experience working with technical teams in IT, Credit and Fraud risk Expertise providing and … key partners Lead transversal projects to deliver functionality across all apply journeys Work closely with the UX design team to ensure the customer journey is clearly defined Develop detailed customer journey maps and use cases that include detailed thinking on edge cases Document requirements and acceptance more »

product owners make better decisions to the programme. You should be able to present your understanding of users in ways such as user journey maps, personas screen flows and service blueprints. Measure success of implemented solutions from a user experience perspective. Plan and facilitate research with our users … research methods. You have experience using a ‘service design mindset' which involves researching beyond the digital interactions, you are considering the whole user journey, other people/processes that support the user journey and how people interact with it in the real world. Enjoys working in more »

lead nurturing driven, with a good understanding of the customer & customer lifecycle and the importance of ROI reporting Commercially experience working in customer journey mapping and sales Strong numerical and analytical skills A proactive, self-driven and ambitious nature Experience in manipulating data using Excel or Power BI … our Talent Acquisition team. And if all goes well, you'll be meeting our business teams in person. Need any adjustments for the journey? Just let us know; we're all about making sure you're comfortable and confident. We encourage applications from every background so if you more »

Lead Business Analyst - Contract Understanding Solutions is a digital technology consultancy committed to helping our clients achieve their desired outcomes. Our success is built on the expertise of our Associates, who collaborate closely with our clients under a statement of more »

relationships, and drive continuous improvement initiatives. The successful candidate will have a proven track record of implementing successful CX programs. Role & Responsibilities: Customer Journey Mapping & Analysis – Analyse and optimize the end-to-end customer journey, identifying key touchpoints for improvement and utilising data-driven insights. Customer … Skills & Experience: Previous experience working in a CX Manager role, leading on customer experience initiatives Understanding of contact centre operations and other customer journey touch points Strong analytical skills and the ability to translate data into actionable strategies Ability to collaborate and work in partnership across teams and more »

of brand and business experience strategy. You will have had first hand experience of both experience development (in terms of upstream activities like journey mapping) as well as in delivery of outstanding tactical concepts that meet an experiential need. You will be a true champion of insight-led … be able to advocate for how they will succeed in their category from an experiential angle, demonstrating a robust understanding of the CX journey and the priority touchpoints to be optimised. Quickly recognise how external factors will influence user experiences; as well as be able to develop compelling … be able to advocate for how they will succeed in their category from an experiential angle, demonstrating a robust understanding of the CX journey and the priority touchpoints to be optimised. Quickly recognise how external factors will influence user experiences; as well as be able to develop compelling more »