1 to 2 of 2 Journey Map Jobs in the West Midlands

research and gather insights to inform design decisions. Create wireframes, prototypes, and high-fidelity designs for web and mobile applications. Develop user flows, journey maps, and information architecture. Collaborate with cross-functional teams to define and implement innovative solutions for product direction, visuals, and experience. Iterate designs based more »

to market successfully in an Agile method Relevant experience as a Product Owner within Financial Services Experience as an Agile PO/customer journey owner requiring application of best practice digital development techniques, including: Broad understanding of digital CX development and UX best practice Detailed requirements gathering – including … use case/edge case/acceptance criteria Customer journey mapping/wire-framing Definition of the MI requirements to ensure performance of any development can be measured Good understanding of digital platforms and experience working with technical teams in IT, Credit and Fraud risk Expertise providing and … key partners Lead transversal projects to deliver functionality across all apply journeys Work closely with the UX design team to ensure the customer journey is clearly defined Develop detailed customer journey maps and use cases that include detailed thinking on edge cases Document requirements and acceptance more »