7 of 7 Knowledge Transfer Jobs in Hampshire

collaboration platforms including CUCM, Unity Connection, Webex and Cisco videoconferencing solutions. Key Requirements Must have Active SC Clearance & be a sole UK national. Advanced knowledge of Cisco VoIP technologies including CUCM, Unity Connection, Jabber, Cisco IP Phones, Cisco SBS, VG2xx gateways, Webex, Cisco videoconferencing solutions (endpoints, TMS, Pexip), with … collaboration environments. Strong understanding of SIP and H.323 protocols, alongside experience with Kurmi, Telsica and PeterConnects administration tools. Experience maintaining technical documentation, contributing to knowledge bases, delivering knowledge transfer to support teams, and supporting continuous service improvement activities. Knowledge of VMware technologies including VMware vSphere ...

responsible for: Resolving level 2 and 3 incidents related to telephony and videoconferencing. Responding to specific hardware or software requests. Contributing to a technical knowledge base. Participating in telephony and videoconferencing projects. Occasionally assisting operations teams. Ensuring the operational maintenance (MCO) of the telephony and videoconferencing infrastructure. Providing knowledge transfer to technicians when necessary. Updating technical documentation and procedures. Skills: Advanced knowledge of Cisco VoIP (CUCM, Unity Connection, Jabber, IP Phones, Cisco SBS, VG2xx ), Webex, and Cisco videoconferencing (endpoints, TMS, Pexip ). Knowledge of VMware suite and vSAN storage. Familiarity with Kurmi, Telsica, and PeterConnects ...

H.323 connectivity and configuration issues. Supporting hardware and software requests, infrastructure changes and ongoing technical projects. Maintaining technical documentation, operational procedures and knowledge bases. Providing technical guidance and knowledge transfer to wider operations teams. Expereince Required: You'll bring strong hands-on experience across Cisco Unified Communications ...

into robust technical solutions. Developing integrations between ServiceNow and external enterprise systems. Creating responsive, accessible, and engaging self-service experiences. Supporting Service Catalog, workflows, knowledge management, and employee self-service capabilities. Participating in solution design, code reviews, testing, deployment, and release activities. Troubleshooting issues and driving continuous platform improvement. … Producing technical documentation and supporting knowledge transfer across teams. Ensuring development aligns with ServiceNow best practices and coding standards. Experience Required You will have a proven track record delivering ServiceNow portal solutions within complex enterprise environments. Essential Skills Strong experience as a ServiceNow Developer with a focus ...

with agreed designs Provide advanced troubleshooting and technical problem resolution Support live environments, including planned maintenance and incident resolution Manage service transition, documentation and knowledge transfer into support teams Identify opportunities to improve infrastructure, processes and operational procedures Take ownership of technical tasks from initial scoping through ...

Oversee secure infrastructure builds, patching, maintenance and configuration management. - Manage shift coverage, on-call arrangements and resource requirements. - Support service transitions, operational readiness and knowledge transfer. - Maintain accurate incident, change, CMDB and audit documentation. - Represent infrastructure teams during customer meetings, service reviews and escalations. - Mentor engineers, conduct … support teams. - Demonstrable P1/P2 major incident management and technical escalation experience. - Advanced troubleshooting across Wintel, virtualisation, storage, networking and database dependencies. - Strong knowledge of ITIL Incident, Problem, Change, Configuration and Service Level Management. - Experience managing SLAs, KPIs, operational performance and service improvements. - Proven experience coordinating infrastructure changes ...

testing units and the G1X Radar. Whilst the role is based in Fareham there may be opportunities for trips to Sweden for training and knowledge transfer. Key responsibilities include: Support Inspection & Test Team Leader by being proactive to achieve production goals To ensure any soldering and electrical looming … company standards and procedures. Test functionality of produced units and sub-assemblies To help and support others with training when possible, by passing on knowledge and skills. To be able to understand and interpret electrical drawings. Follow documented processes and record results To carry out any other duties ...