1 to 2 of 2 Mac OS Jobs in Cambridgeshire

are logged on our support helpdesk system Responding to customers' questions Setting up different environments to test customers' issues across multiple platforms Windows, ChromeOS, macOS, iOS and Android (training on each platform will be provided) Managing and prioritising their own case load Working with other departments within the company more »

and communicate effectively with customers. • Solid understanding of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex more »