Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
as computer display units. Desirable system experience: iOS/iPad SolarWinds Web Help Desk veeam (Backups) sophos barracuda Cloud email security SQL MDM experience MacOS Draytek firewalls. Qualifications GCSES at Grade C or above in English & Mathematics or equivalent industry Standard computing qualifications such as Microsoft and more »
PCs, laptops and peripherals as required. You will deal with a wide range of support calls including password resets, Office 365, Microsoft Windows 10, MACOS, Adobe Creative Cloud, resolving where possible and escalating to the relevant team if necessary. About you: Fantastic telephone manner and customer oriented. … Call resolution experience and experience within a ITIL environment also desirable. Technically, you will have experience supporting Windows and O365. If you’ve supported mac Users or Adobe Creative Cloud also, that will be very useful but not essential. This role will mean you work closely with 2nd and more »
Sheffield, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
IT policy development and implementation. Strong understanding of IT governance frameworks, such as COBIT, ITIL, and ISO 27001. Working knowledge of Linux, Windows and MacOS Technical background with solid experience in maintaining systems and hardware Proficiency in troubleshooting and incident triage Working knowledge of data-centre technologies Experience in more »