skills to join our amazing team of Technologists. In this role, you will provide end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office365 environments. The successful Service Desk Analyst will "see the world through the eyes of the customer" delivering world class desktop support and end-user server administration for all … and optimization of service desk processes. What you will do: Provide Level 2 - 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office365 environments. "See the world through the eyes of the customer" delivering world classdesktop support for all client issues while responding to Level 2 - 3 service tickets. Triage daily … installation, upgrades, and transformative projects. Action daily midlevel to advanced infrastructure support incidents Resolve incidents and requests related to, but not limited to the following: Mail Application/Office365 issues, Client/Server Connectivity issues, Time Sensitive and VIP Workstation incidents, File Restores, Remote Access incidents (Citrix and Terminal Services), Password Resets to name a few. Execute More ❯
Responsibilities: Serve as the primary escalation point for all high-complexity technical issues across end-user systems, networking, and application environments. Provide expert-level support for Windows desktop OS, Microsoft365, and related productivity tools. Install, configure, and maintain Windows Server environments (2016, 2019, 2022) including domain controllers, file servers, print servers, and other core infrastructure services. … issues and recommend/implement proactive solutions to improve the end-user experience and reduce support demand. Expertise working with tools like FortiGate, Palo Alto, Azure, AWS, and the Microsoft ecosystem. Advanced networking expertise and the ability to understand and design complex IT architectures. Required Qualifications: 10+ years of IT support experience, with 5+ years in a senior or … patching, and role management. Proficient in advanced troubleshooting of server-related issues including hardware, software, Active Directory replication, DNS, and Group Policy management. Expertise in Windows 10/11, Microsoft365 (Outlook, Teams, SharePoint, OneDrive), and mobile device management (iOS, Android). Deep knowledge of Active Directory, Azure AD, Exchange Online, and Group Policy. Advanced understanding of More ❯
by encouraging the use of technology and driving process improvements across teams. Ensure all ICT activities meet data protection, privacy, and cybersecurity standards. Develop expertise in key platforms (e.g. Microsoft365, Salesforce, Asana) and advise teams on best use. Stay informed of new technologies and recommend relevant innovations. Manage and implement API integrations and data flows to … in internal meetings, contribute to strategic planning, and promote a user-focused, digitally confident culture. ICT Systems Management and Technical Support Manage and maintain core ICT systems such as Microsoft365, Azure AD, Intune, and Autopilot, ensuring systems are secure, well-configured, and high-performing. Administer user accounts, permissions, and licensing. Provide technical support outside MSP scope … and Teams cloud telephony Experienced in troubleshooting TCP/IP, DNS, DHCP, firewalls, LAN/WAN Solid understanding of ITSM frameworks Strong expertise in Windows 11, Exchange Server, Office365, AzureAD Knowledge of Hyper-V, VMware ESX, and Azure Virtual Desktop Experienced with backup and DR solutions (Backup Exec, Datto, Azure) Proficient in Active Directory/Entra ID More ❯
Loughborough, Leicestershire, England, United Kingdom
The Access Group
you: Access Managed Services (AMS) are seeking an experienced and competent MSP Deployment Engineer to join our team to provide technical expertise across a range of customer projects. From Microsoft365 to Virtual Desktops deployments, LAN and Firewall upgrades and software installs you will add to our pool of knowledge and deliver fantastic results for our clients. … Experience of deploying solutions as part of a managed project.• Must have extensive knowledge of Citrix VDI, Citrix Cloud, DaaS and VMware.• Experience of administering and supporting the latest Microsoft technologies.• Experience of deploying and maintaining business system networks based on Microsoft technologies.• Excellent communication and customer service skills.• Working to ITIL standards, this includes Change Management. You … group policy, FSMO, data migrations• Setting up and supporting of Mobile Devices.• Microsoft Azure IaaS technologies.• Configuration of email security solutions such as Microsoft defender for Office365, and Mimecast.• Backup Technologies (Cove and Zerto).• Firewall Technologies (Sonicwall, WatchGuard & Cisco Meraki).• Switching and routing including VLANs and networking technologies (NSX-T, TCP/IP More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Candour Solutions
team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs … Key Skills & Experience: Essential: 5+ years' experience in Senior IT Support or 2nd/3rd Line roles. Experience of mentoring/supporting junior members of the team. Experience of: Microsoft365 including Exchange, Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best …/in smaller internal teams. Exposure to virtualisation (Hyper-V, VMware), cloud platforms (Azure, AWS), and backup solutions. Scripting and automation experience such PowerShell. Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or ITIL. Benefits: Bonus scheme based on company profit. Hybrid working pattern – 3 days in the office, 2 from home. Career progression. Exciting project involvement. Supportive More ❯
London, England, United Kingdom Hybrid / WFH Options
Atlas Technica
control procedures Requirements The ideal Sr. Systems Engineer will possess 3 or more years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) End User Support/Desktop Support: Microsoft Windows, MicrosoftOffice, desktop, and mobile device troubleshooting Strong verbal and written communication skills Ability to balance projects, support tickets, and R&D initiatives Significant experience with Microsoft365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) Systems Administration: Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp Support of Sophos or similar product for endpoint threat management Understanding of virtualization platforms such as VMware or Hyper-V Understanding of networking … industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products Significant experience with Microsoft Azure Exceptional written and verbal communication Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Experience with and ability to support Citrix XenApp or similar products More ❯
vSphere - implementation and management coupled with Advanced ESXi Server & VMWare Server knowledge/skills. Advanced knowledge of cloud-based systems for communications, email, collaboration and file sharing i.e. Office365; including SharePoint, Exchange Online, OneDrive and Microsoft Teams. Significant knowledge in Mobile Device Management and platforms including Microsoft Intune and Endpoint Manager. Significant administrative skills in … needed). Advanced knowledge of Windows Server (e.g. 2019/2025). Remote Desktop services and Farms (including design, implementation, and maintenance). Significant knowledge of MicrosoftOffice365 Significant knowledge of Microsoft Exchange Server Advanced and significant knowledge of Network Security and Cyber Security Platforms and infrastructure measures including SSO e.g. ADFS, 2FA e.g. Duo … Microsoft Server Configurations Experience of working in hybrid on cloud/Prem security Substantial experience of large-scale systems implementations. Substantial experience of virtual & cloud platforms (VMware & Azure, O365) Substantial experience of network management, monitoring & maintenance and supporting network and firewall related incidents. Significant hands-on Data Centre experience with hardware, installation, patching, fibre, Ethernet cat ‘x’. Significant More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
supporting a fast-growing and innovative organisation in the search for an experienced IT Support Engineer to join their team in Cambridge. Key Responsibilities Provide 2nd Line support for Microsoft365, Windows, and desktop-related issues Troubleshoot hardware, software, and … network problems (both face-to-face and remotely) Resolve escalated support tickets with a customer-focused approach Support onboarding processes, including account and device setup Manage and support Office365 applications (Teams, SharePoint, Exchange) Maintain and update IT documentation and user guides Assist in infrastructure improvement and IT projects Troubleshoot issues with desktop, network and application performance Administer … user computing and wider IT engineering needs across the business About You Minimum 3 years' experience in IT support, ideally in a 2nd Line role Strong working knowledge of Microsoft365, Windows 10/11, and Active Directory Experience with ITSM tools (e.g. ServiceNow, Freshworks, Zendesk) Certifications (CompTIA, Microsoft, ITIL) Networking knowledge (DNS, DHCP, VLANs, Firewalls More ❯
such as CompTIA accreditations or Microsoft MCP/MCSE and have direct experience of working with common MSP tools and technologies, such as RMM solutions, Azure and Office365 as well as a demonstrable knowledge of market leading Cyber security solutions. Essential experience Proficient knowledge of Microsoft OS 7-10 and Windows Servers Azure AD, Active … Directory, PowerShell, Windows Server & Hyper-V Office365 & Azure (excellent knowledge and management experience of SharePoint a must) MDM Solutions Networking concepts TCP/IP, DNS, DHCP, VPN Market leading Firewalls, Switches and Wi-Fi solutions Market leading Backup and recovery solutions Market leading Cyber security solutions. Microsoft Intune Good communication skills, both written and verbal, with More ❯
and Infrastructure Respond to Security alerts from MS Defender and SOC in timely manner ensuring all effected parties are notified of any threats Proactively monitor the service health our Microsoft and Azure estates and take any action required to resolve any issues and notify our stakeholders if applicable Maintain and update network Infrastructure (where appropriate) in the Manchester office …/MDM) Device Management and optimisation using appropriate toolsets Cloud Telephony platform KeyIVR Networking maintenance/architecture, Firewalls, Layer 3 switches, Access Points, VPN etc Print Management (inc Papercut) Microsoft365 ecosystem/infrastructure Domain management & maintenance Microsoft Teams Rooms and AV solutions Enterprise Application Management/Integration in Azure Asset management Network Patching Remote Site … knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows 10/11 system administration Demonstrate solid experience and knowledge of Office365 & desktop imaging/Autopilot Be a collaborative team member who is able to work as part of a wider team while working independently on own tasks & projects Have More ❯
and Infrastructure Respond to Security alerts from MS Defender and SOC in timely manner ensuring all effected parties are notified of any threats Proactively monitor the service health our Microsoft and Azure estates and take any action required to resolve any issues and notify our stakeholders if applicable Maintain and update network Infrastructure (where appropriate) in the Manchester office …/MDM) Device Management and optimisation using appropriate toolsets Cloud Telephony platform KeyIVR Networking maintenance/architecture, Firewalls, Layer 3 switches, Access Points, VPN etc Print Management (inc Papercut) Microsoft365 ecosystem/infrastructure Domain management & maintenance Microsoft Teams Rooms and AV solutions Enterprise Application Management/Integration in Azure Asset management Network Patching Remote Site … knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows 10/11 system administration Demonstrate solid experience and knowledge of Office365 & desktop imaging/Autopilot Be a collaborative team member who is able to work as part of a wider team while working independently on own tasks & projects Have More ❯
Gravesend, England, United Kingdom Hybrid / WFH Options
Apex IT Consultants
of a team. Requirements: Minimum 3 years of experience within a network consultancy/IT services company environment, with experience in implementation and support services. In-depth knowledge of Microsoft domain infrastructure, including Active Directory, Group Policy, and DNS. Experience in the implementation, upgrade, and migration of Windows Servers, as well as troubleshooting support and general administration. Hands-on … Hyper-V, including their setup and management. Experience with Microsoft365 setup and migrations. Experience with Azure and/or AWS setup and management. Experience with M365 backups and restore. Experience with SharePoint and OneDrive. Working knowledge of various switch and firewall configurations. Strong experience with security software and tools. Experience with PC roll-outs and upgrades. … Experience with mobile device support. Skills: Expertise in VMware and virtualized technologies. Server management experience with Windows Server OS 2016, 2019, and 2022, including on-premises Exchange. Proficiency with Microsoft365, Intune, and Exchange Online. Experience with HP host and SAN technologies. Network management skills, particularly with Cisco. LAN management, including DNS, DHCP, and DFS. Firewall management More ❯
Lead infrastructure projects and ensure alignment with the bank's technology and business strategies. Manage Windows and Linux-based systems, virtualization platforms (VMware, Hyper-V) and cloud services (365 & Azure). Oversee network security, firewalls, VPNs, and cybersecurity measures to ensure compliance with banking regulations. Implement automation and scripting solutions to improve operational efficiency (PowerShell etc). Conduct … Hyper-V. Active Directory. Desktop/User automation using Group Policy and SCCM. PowerShell scripting. Microsoft Intune Endpoint Management. Exchange Online and Exchange Server 2019/Hybrid environments. Office365 administration. Microsoft SCOM/SCCM. Veeam backup solutions. Storage - NetApp or similar. Network fundamentals, preferably Cisco. Fortinet firewalls, or similar. Experience with Office Add-ins troubleshooting and problem-solving. More ❯
and cloud environments. Lead infrastructure projects, ensuring alignment with company technology and business strategies. Manage Windows and Linux-based systems, virtualization platforms (VMware, Hyper-V), and cloud services (365 & Azure). Oversee network security, firewalls, VPNs, and cybersecurity measures to ensure compliance with banking regulations. Implement automation and scripting solutions (PowerShell, etc.) to improve operational efficiency. Conduct performance …/Azure AD/SSO/MFA, VMware (ESXi, vCenter), Hyper-V, Active Directory, Group Policy, SCCM, PowerShell scripting, Microsoft Intune, Exchange Online/Server 2019/Hybrid, Office365, SCOM/SCCM, Veeam, storage solutions like NetApp, Cisco, Fortinet firewalls, Office Add-ins troubleshooting, Mitel telephone systems, Citrix Virtual Apps & Desktops, Market Data platforms (Bloomberg, Refinitiv, etc.), SQL Server More ❯
Fareham, Hampshire, United Kingdom Hybrid / WFH Options
Leidos
to learn quickly. Desired Skills: Strong knowledge of MECM: Packaging, patch management and software distribution Strong knowledge of Microsoft Endpoint Manager/Intune Strong knowledge of MicrosoftO365 Admin Have experience of working in a ITIL framework A Understanding of Project Management and Service Management best practices and principles A good level of experience in current role, able … in a pressurised environment, remaining focused. Microsoft Active Directory administration and Group Policy management Understanding of Ivanti Environment Manager and Application Control Knowledge/Awareness: MicrosoftOffice365 and Windows 10 environments Microsoft Endpoint Manager/MDM Microsoft365 Admin Cisco Wired and Wireless Networks Cisco VOIP Systems administration Windows Server and … MS PowerShell OneDrive Desktop, Laptop, Mobile and Server hardware Excellent knowledge of Mobile Software (iOS and Android) ITIL Remedy DNS and DHCP Microsoft Azure and awareness of cloud computing Teamwork: Facilitates effective team interaction. Acknowledges and appreciates each team member's contributions. Effectively utilises each team member to his/her fullest potential. Keeps track of lessons learned and More ❯
and SaaS platforms. Essential Requirements: Degree or equivalent in a related discipline, such as Computer Science or IT. MCSA/MCITP: Server Administrator/VCP or equivalent IT qualifications. Microsoft365 certifications, including PowerShell for mailbox permissions. Advanced MicrosoftOffice suite skills with extensive demonstrable experience of Teams (including Teams/cloud telephony systems), Outlook, Word … and technologies such as TCP/IP, DNS, DHCP, Firewalls, TCP/IP routing, LAN, WAN. Knowledge of ITSM Frameworks. Strong knowledge of Microsoft Exchange Server and Office365 including Sharepoint, AzureAD, LAN, Internet access, firewalls and Exchange/Office 365. Good knowledge of Hyper-V and VMware ESX. Good Knowledge of backup and DR services (Backup … office applications, email systems, and business-specific software MS 365 and ideally Salesforce. System administration knowledge of managing user accounts, permissions, and policies in Windows Server or Microsoft365 environments. 2nd Line experience in an IT support role, dealing with more complex technical issues and troubleshooting. Local candidates need only apply. Please note this position More ❯
possess exceptional knowledge, drive, and passion. We pride ourselves on delivering exciting and impactful technology business-to-business and maintain high-level partner relations with top industry suppliers, including Microsoft, Dell, SonicWall and Cisco Meraki. As our company experiences rapid growth and looks toward future expansion, this position will continue to fulfil current and ongoing exciting projects and give … and its clients. Working to ISO 27001, 14001 and 9001 requirements and Trident's operating procedures. Qualifications and Skills - The successful candidate will require knowledge with the following technologies: Microsoft Windows Server operating systems (including AD, DNS, DHCP, Group Policy, etc.). Microsoft365 (implementation, administration, and support), including Exchange Online Exchange. Online Protection, SharePoint Online … Teams and OneDrive for Business, Microsoft Endpoint Manager (InTune and AutoPilot); and Microsoft Defender for Office 365. Microsoft Azure configuration, administration, and support. Configuration, administration and support of VMware and Microsoft Hyper-V. Networking principles including VLAN's, LAGS, VPN's and routing. MicrosoftOffice components such as Word, Excel, Outlook, etc. support. Configuration, administration More ❯
London, England, United Kingdom Hybrid / WFH Options
Trident
possess exceptional knowledge, drive, and passion. We pride ourselves on delivering exciting and impactful technology business-to-business and maintain high-level partner relations with top industry suppliers, including Microsoft, Dell, SonicWall and Cisco Meraki. As our company experiences rapid growth and looks toward future expansion, this position will continue to fulfil current and ongoing exciting projects and give … and its clients. Working to ISO 27001, 14001 and 9001 requirements and Trident's operating procedures. Qualifications and Skills - The successful candidate will require knowledge with the following technologies: Microsoft Windows Server operating systems (including AD, DNS, DHCP, Group Policy, etc.). Microsoft365 (implementation, administration, and support), including Exchange Online Exchange. Online Protection, SharePoint Online … Teams and OneDrive for Business, Microsoft Endpoint Manager (InTune and AutoPilot); and Microsoft Defender for Office 365. Microsoft Azure configuration, administration, and support. Configuration, administration and support of VMware and Microsoft Hyper-V. Networking principles including VLAN’s, LAGS, VPN's and routing. MicrosoftOffice components such as Word, Excel, Outlook, etc. support. Configuration, administration More ❯
highly skilled and driven Cloud & Infrastructure Engineer with a strong Azure background and solid on-premises infrastructure experience. This role is ideal for someone with hands-on expertise across Microsoft technologies, cloud integration, and enterprise systems. You will play a key role in managing and enhancing our hybrid infrastructure stack, supporting business-critical systems, and helping to deliver technology … Implement, manage, and optimise Microsoft Entra ID (Azure AD) Maintain and support Microsoft Dataverse, Logic Apps, and D365 Business Central integrations Provide advanced support across Active Directory, M365, Exchange, and Windows Server environments Manage hybrid infrastructure including VMware, SANs (iSCSI), and networking hardware (firewalls, routers) Administer RDS, SCCM, Intune, and support endpoint management Write and maintain PowerShell scripts … for automation and administrative tasks Support SQL Server environments and ensure database reliability and performance Troubleshoot Microsoft OS and infrastructure-related issues Collaborate with IT Security, DevOps, and Application teams to ensure system integrity and compliance Document processes, configurations, and technical designs (including LLDs) Required Skills & Experience Technical Skills: Solid Azure experience (IaaS, PaaS, Networking, Governance) Advanced knowledge of More ❯
Nazeing, England, United Kingdom Hybrid / WFH Options
Norton Blake
skilled and driven Cloud & Infrastructure Engineer with a strong Azure background and solid on-premises infrastructure experience . This role is ideal for someone with hands-on expertise across Microsoft technologies, cloud integration, and enterprise systems. You will play a key role in managing and enhancing our hybrid infrastructure stack, supporting business-critical systems, and helping to deliver technology … Implement, manage, and optimise Microsoft Entra ID (Azure AD) Maintain and support Microsoft Dataverse, Logic Apps, and D365 Business Central integrations Provide advanced support across Active Directory, M365, Exchange, and Windows Server environments Manage hybrid infrastructure including VMware, SANs (iSCSI), and networking hardware (firewalls, routers) Administer RDS, SCCM, Intune, and support endpoint management Write and maintain PowerShell scripts … for automation and administrative tasks Support SQL Server environments and ensure database reliability and performance Troubleshoot Microsoft OS and infrastructure-related issues Collaborate with IT Security, DevOps, and Application teams to ensure system integrity and compliance Document processes, configurations, and technical designs (including LLDs) Required Skills & Experience Technical Skills: Solid Azure experience (IaaS, PaaS, Networking, Governance) Advanced knowledge of More ❯
Server platforms VMWare virtualisation technologies Be able to contribute to the 3rd level technical expertise across a Microsoft, Dell, and Citrix infrastructure. Exchange 2016/2019 Hybrid, Office365 and Azure AD PowerShell, including knowledge of scripting Understanding and expertise in security products and services Dell and Netapp hardware, including traditional 3-tier and HCI (VxRail/… Patch management Rapid 7 Experience of architecture/design principles An understanding of ITIL processes, including change and incident management Troubleshooting and analysis skills An understanding of networking essentials O365 configuration and support, including Exchange and Teams Experience in a technical support role within financial services sector Systems operations monitoring using PRTG or equivalent. Any of the following accreditations with More ❯
for high-priority incidents. Configure, deploy, and maintain hardware and software solutions (workstations, servers, firewalls, etc.). Lead or assist in delivering IT infrastructure projects (e.g., server migrations, Office365 deployments, network upgrades). Monitor system performance and proactively address potential issues. Maintain clear documentation for client environments and internal knowledge base. Support and contribute to internal training … or 3rd line support role, ideally within an MSP environment. Strong knowledge of Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft365 (Exchange Online, SharePoint, Teams, Intune, Azure AD). Virtualisation (Hyper-V and/or VMware). Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). … Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+/Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this More ❯
improve business continuity and risk mitigation. Responsibilities Operational Responsibilities: Lead technical initiatives to improve infrastructure and security. Maintain and optimize servers, hypervisors, virtual machines, Microsoft services (Intune, Entra, Office365, Azure, SQL Server, SCCM, File & Directory services). Ensure the health and security of Cisco Meraki networks. Conduct vulnerability assessments, maintain PCI DSS compliance, and improve security following NIST and … ISO standards. Implement secure device imaging with Microsoft Intune & Autopilot for retail and corporate devices. Manage security tools such as SIEM, endpoint protection, and access controls, including automated threat detection and incident response. Create documentation, procedures, and diagrams for infrastructure management. Plan and test disaster recovery procedures. Collaborate with support and transformation teams to ensure security and performance. Produce … matter expert and lead cross-functional security initiatives. Manage third-party vendors to ensure compliance and security standards. Educate teams and promote a security-first culture. Experience and Qualifications Microsoft infrastructure expertise: Windows Server, Active Directory, Microsoft365, Azure. Networking: LAN/WAN/WIFI, TCP/IP, Cisco firewalls, switches, routing. Database management: SQL Server More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
and moving from a heavily onprem setup to a more scalable, cloud first model. As part of this evolution, they're hiring a 3rd Line Infrastructure Engineer with strong Microsoft experience to support and lead key projects across Azure, Intune, and endpoint security. This role is ideal for someone who thrives in a hands on technical environment and enjoys … of your technical space, from endpoint security to server virtualisation and cloud platform improvements. It'd be great if you have Strong Microsoft knowledge; Azure AD, Intune, Entra, O365, Endpoint Manager Experience supporting server platforms (Windows Server, Exchange, SharePoint) Virtualisation (VMware, Hyper V, or Proxmox) and scripting (PowerShell) Solid networking knowledge - DNS, DHCP, routing, firewalls, web filtering Experience supporting More ❯