and Competencies: Strong networking knowledge, encompassing DNS, DHCP, TCP/IP, and VPN. VoIP experience. Proficiency with on-premise Windows server technologies (e.g., MicrosoftExchange, Active Directory, Group Policy). Familiarity with Wi-Fi technologies, preferably Ubiquiti. Hands-on experience with NAS devices, with preference given … Essentials. Effective communication with customers via phone and email. Windows 10/11 Desktop Support, Troubleshooting, Problem-solving. Administration, support, and troubleshooting of Microsoft Office (Teams, OneDrive, SharePoint, Office Suite). Experience with Microsoft 365, Microsoft SharePoint, Azure Active Directory, and Intune administration. Key more »
the IT documentation and procedures Implementation and testing of new hardware & software Requirements Previous experience within a similar role and working within a Microsoft background Good Knowledge/Experience within VMware environment Experience with Windows Operating Systems 8/10/11 Basic Networking - DNS/DHCP/… Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, MicrosoftExchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking, Routers, Firewalls, Troubleshooting. BeTechnology more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Andy File Associates
years experience in a 1st or 2nd Line role within a service desk environment. Good knowledge of Windows Server, Virtual environments (VMWare, Microsoft Azure), SQL Server, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus. Microsoft 365 and related technologies Exchange Online more »
procedures, including Disaster Recovery plans and CyberEssentials compliance measures. identify and address issues and vulnerabilities to pre-emptively mitigate potential risks. and maintain Microsoft Windows Server environments (2008 to 2019) both on-premises and in Microsoft Azure. the deployment, migration, and upkeep of Microsoft … you should have: track record of leading and managing server and network migrations in both on-premises and cloud environments. in Azure and Microsoft 365 is essential. customer-facing skills, with the ability to engage effectively with internal and external stakeholders. team player with self-motivation and proactive … nature. expertise in writing IT policies, procedures, and project plans. to troubleshoot and resolve complex technical issues. knowledge of Microsoft technologies, including Windows Server, Exchange, Hyper-V, Windows 10/11, Office, and VMWare. understanding of network analytics, design, and troubleshooting. with firewalls, routing, and VLAN more »
address issues and vulnerabilities to pre-emptively mitigate potential risks. in pre-sales activities, including project planning, analysis, and customer interaction. and maintain Microsoft Windows Server environments (2008 to 2019) both on-premises and in Microsoft Azure. the deployment, migration, and upkeep of Microsoft … third-line engineer. track record of leading and managing server and network migrations in both on-premises and cloud environments. in Azure and Microsoft 365 is essential. customer-facing skills, with the ability to engage effectively with internal and external stakeholders. team player with self-motivation and proactive … nature. expertise in writing IT policies, procedures, and project plans. to troubleshoot and resolve complex technical issues. knowledge of Microsoft technologies, including Windows Server, Exchange, Hyper-V, Windows 10/11, Office, and VMWare. understanding of network analytics, design, and troubleshooting. with firewalls, routing, and VLAN more »
to enable you to resolve customer issues, through training and readiness. You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or … Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Additional or Preferred Qualifications (PQs) Relevant Microsoft Technology Certifications Bachelor's degree in computer science, Information Technology (IT), or related field. A similar background such as technical consulting experience, or information more »
enjoys problem solving. Active Directory Group Policy Firewall, Switch & VLAN Administration TCP/IP & Network Routing DNS Windows Server 2016 - 2022 Office 365 & Exchange Experience of File & Print Servers, VMWare, WSUS, Splunk and DFS is desirable. Exchange OnPrem and Hybrid Experience Network Routing and Switch/ more »
