work ethic based on a strong desire to fulfill expectations. Demonstrated ability to meet deadlines and deliver results with high quality. High proficiency with Microsoft Office Highly educated in Business Administration, Marketing, Finance, or similar area 5+ years or professional working history within Business Operations or role-related functions more »
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
The People Network
Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of Azure or AWS cloud environments Strong device support experience including laptop build, distribution and maintenance Strong more »
and interpersonal skills. Strong organizational abilities with attention to detail. Ability to work effectively both independently and as part of a team. Proficiency in Microsoft Office and CRM software (e.g., Salesforce). more »
initiatives, whilst part of a larger service delivery team Additional requirements/Advantages: Experience of incident based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Previous Customer Service experience Please note this the role operates on a shift pattern to be worked between 7am-7pm with a more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Uncapped OTE circa £90k
incident based ticketing systems * Working closely with the Customer Service Manager to develop process and best practice. * Experience of CRM systems, (desirable to be Microsoft Dynamics) * Experience of SAP (desirable) * Experience of working in an AV/VC technology arena * Previous Customer Service experience more »
Services skills Excellent organisation and administration skills Basic knowledge of Service Desk Management Systems Be able to demonstrate advanced, hands-on knowledge of utilising Microsoft products (O365) including Sharepoint Have the ability to multitask and prioritise workload, while maintaining efficiency and quality of work ITIL Foundation certified or exposure … to an IT ITIL environment Reporting or dashboard skills using Microsoft Power BI or similar Experience in a similar role in IT Administration Company benefits: We pay for professional memberships relevant to your role and invest in our people’s professional development Pension Scheme Private Health Insurance 4 x more »
