to resolve such Incident or Problems.Coordinate with Cognizant’s PCaaS partner/vendor.Manage HAM/SAM process for Client Devices as per agreed process.Assets management, reconciliation and disposal coordination.Manage Monthly/Weekly reporting to Client and Cognizant governance.Manage or oversee, as appropriate, all IMAC for all EUC-related Equipment … is included within the Services provided by Provider, is a Client-retained function, or is provided by a third party).Dispose of the EUC Device in a manner that is in compliance Client-specific policies and procedures.Make sure Field Service team have dedicated on-site Provider Personnel who speak … End Users during local business hours as further defined in the Client ITSM Tool;Manage Field service team provide Equipment support including, Desktop Devices, Mobile Devices, display screens and video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, projectors, Provide the vendor managementmore »
Incident or Problems. Coordinate with Cognizant’s PCaaS partner/vendor. Manage HAM/SAM process for Client Devices as per agreed process. Assets management, reconciliation and disposal coordination. Manage Monthly/Weekly reporting to Client and Cognizant governance. Manage or oversee, as appropriate, all IMAC for all EUC … included within the Services provided by Provider, is a Client-retained function, or is provided by a third party). Dispose of the EUC Device in a manner that is in compliance Client-specific policies and procedures. Make sure Field Service team have dedicated on-site Provider Personnel who … End Users during local business hours as further defined in the Client ITSM Tool; Manage Field service team provide Equipment support including, Desktop Devices, Mobile Devices, display screens and video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, projectors, Provide the vendor managementmore »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Network IT
of anti-virus products in a business environment. Experience of configuring and supporting Cloud Products, including Microsoft 365 and Azure and Intune. Experience with MobileDeviceManagement, Samsung Knox, Apple Business Manager. An analytical mind with good problem-solving capabilities. more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobiledevicemanagement and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobiledevicemanagement and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent more »
You will be joining a leading independent education provider, providing IT Support across internal users. Working across: Windows 10 & 11 M365 Hardware & Software Networking MobileDeviceManagement Active Directory The role is an initial 12 month FTC. Sound interesting? Click apply now and I will be in more »
Leader : Proven experience in IT support, especially network and system administration. Strong knowledge of IT infrastructure, including firewalls, switches, routers, and VPNs. Experience with mobiledevicemanagement (MDM) and endpoint security. Solid understanding and experience with various operating systems (Windows, MacOS, Linux, etc.). Experience working with more »