2 of 2 Natural Language Processing Jobs in Scotland

Overview Our client is at the forefront of AI innovation and is seeking a world-class Principal AI Research Scientist specializing in Natural Language Processing (NLP) to join their dynamic, fully remote team. This position offers a unique opportunity to drive groundbreaking research and development in state-of-the-art NLP models and applications, impacting a global … user base. The role requires a deep theoretical understanding and practical expertise in machine learning, deep learning, and advanced NLP techniques. You will be instrumental in shaping the future of how humans interact with technology through intelligent language understanding and generation. Responsibilities Lead the research and development of novel NLP algorithms and models, pushing the boundaries of artificial intelligence. … junior researchers and contribute to the scientific growth of the team. Develop and maintain high-quality, production-ready code for AI models. Stay abreast of the latest advancements in NLP, machine learning, and deep learning. Contribute to the strategic direction of the company's AI research roadmap. Evaluate and benchmark new models and techniques against industry standards. Qualifications Ph.D. in More ❯

tools for proactive customer support and case resolution. 2. AI-Powered Virtual Agents & Automation Develop and optimize AI-driven virtual agents within Salesforce and external platforms. Utilize Einstein AI, NLP, and machine learning to enhance case deflection and automate customer support. Implement Conversational AI chatbots integrated with Live Chat, WhatsApp, and external messaging platforms. Ensure AI agents learn from interactions … customer experience. Key Requirements Technical Skills 2+ years of experience in Salesforce Experience Cloud & Service Cloud (or equivalent self-service portal expertise). Hands-on knowledge of Einstein AI, NLP, chatbot development, and automation workflows. Experience with Salesforce Flow, Omni-Channel Routing, and case automation. Familiarity with third-party AI, automation, and chatbot platforms outside Salesforce. Knowledge of API integrations More ❯