implement enhancements based on client feedback. Conduct regular system checks and maintenance to ensure the stability and reliability of their applications. Assist clients with onboarding, training, and usage of their software, ensuring they maximize the value of their solutions. Maintain detailed documentation of support activities, issues, and resolutions. Qualifications more »
Welwyn Garden City, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
TheICEway
candidate experience Review current HR policies and processes and provide ideas for continuous improvement Prepare and issue employment contracts Assist new hires during the onboarding process Address HR-related queries from employees Coordinate training programs to enhance employee skills Monitor and apply HR policies and guidelines throughout the organisation Ensure more »
Royston, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sartorius Corporate Administration GmbH
Development: mentoring, leadership programs, LinkedIn Learning, internal seminar offerings Work-life Balance: Remote options, hybrid working Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile more »
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
The People Network
solutions (Splunk and/or Sentinel) to fortify our clients' security posture, with a focus on Defence and National Security. Crafting and delivering seamless onboarding experiences for our Managed SOC clients. Providing expert engineering support to analysts for efficient threat detection and response. Developing and maintaining robust detection rules to more »
customer goals individual risk mitigation plans for each client, pre-emptively identifying and managing risk to ensure ongoing satisfaction and retention comprehensive support during onboarding and training phases to enhance product adoption and usage client-related data and metrics to promptly address any adoption, trend, feature, or ticket-related issues … Technical Support as a product champion, educating client stakeholders on product functionalities and benefits solution discussions with customers, designing solutions for implementation by the onboarding team technical challenges/solutions sessions post-deal closure to ensure alignment with business objectives the handling of New Features and Enhancing Requests from customers more »
St Albans, England, United Kingdom Hybrid / WFH Options
Netcel
the ever-changing technical landscape, staying up to date with web standards as well as suggesting new technologies and ways of working in projects Onboarding, mentoring and coaching team members to enable their development and ability to grow within the company alongside the Lead Frontend Developer What we are looking … office) Flexible hours (with core hours of 10am – 4pm) 25 days holiday increasing with length of service, plus bank holidays Pension Life assurance Structured onboarding process Ongoing training and development Stylish open plan office in St Albans with excellent transport links Regular social events (both virtual and in-person) Health more »