Basic Active Directory, Group Policy, DHCP, DNS Basic networking Experience (routers, switches & firewalls) Data Backup Technologies Experience with VMware, Hyper-V, VoIP and PBX systems Experience with various Anti-Virus or EDR technologies – deploying and troubleshooting Good understanding and troubleshooting of 3rd party LOB Applications Good knowledge of MSP RMM more »
producing and maintaining IT Solution artifacts such as Design Documents, Standards Documents, or IT Architecture Principles is crucial. Previous involvement in designing on-premises PBX call centre migrations or CRM systems is advantageous. We seek individuals with a practical mindset, capable of bridging conceptual designs with practical delivery and scenarios. more »
producing and maintaining IT Solution artifacts such as Design Documents, Standards Documents, or IT Architecture Principles is crucial. Previous involvement in designing on-premises PBX call centre migrations or CRM systems is advantageous. We seek individuals with a practical mindset, capable of bridging conceptual designs with practical delivery and scenarios. more »
installations, and system updates. Troubleshoot network connectivity issues, including LAN, WAN, and VPN configurations. Support and maintain phone systems, including VoIP setups and traditional PBX systems. Document and escalate complex technical issues to senior engineers or third-party vendors when necessary. Proactively identify opportunities for system improvements and efficiencies within … Directory management. Solid understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN technologies. Familiarity with phone systems, such as VoIP and PBX setups would be advantageous Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Proven problem-solving abilities more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Formal Training & Career Progression
of fraud monitoring systems. Monitoring, detecting and responding to both revenue and non revenue fraud. Including the detection of CPE frauds (Unauthorised use of PBX’S, Voice Mail and other CPE), no intention to pay accounts, wholesale fraud and revenue share fraud. Specific Tasks/Duties: Reduce the risk of more »
