Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate JSM with third-party systems and internal platforms. Develop reports and dashboards to track SLAs, performancemetrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including … ensuring alignment with sprint and workflow practices. Develop and refine team workflows to support project tracking, task management, and continuous delivery. Design and maintain dashboards and reports for team performance, backlog health, and throughput analysis. Confluence Create and maintain a Knowledge Base integrated with JSM for user self-service and internal documentation. Build Confluence pages, templates, and hierarchies to More ❯
Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate JSM with third-party systems and internal platforms. Develop reports and dashboards to track SLAs, performancemetrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including … ensuring alignment with sprint and workflow practices. Develop and refine team workflows to support project tracking, task management, and continuous delivery. Design and maintain dashboards and reports for team performance, backlog health, and throughput analysis. Confluence Create and maintain a Knowledge Base integrated with JSM for user self-service and internal documentation. Build Confluence pages, templates, and hierarchies to More ❯
Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate JSM with third-party systems and internal platforms. Develop reports and dashboards to track SLAs, performancemetrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including … ensuring alignment with sprint and workflow practices. Develop and refine team workflows to support project tracking, task management, and continuous delivery. Design and maintain dashboards and reports for team performance, backlog health, and throughput analysis. Confluence Create and maintain a Knowledge Base integrated with JSM for user self-service and internal documentation. Build Confluence pages, templates, and hierarchies to More ❯
Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate JSM with third-party systems and internal platforms. Develop reports and dashboards to track SLAs, performancemetrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including … ensuring alignment with sprint and workflow practices. Develop and refine team workflows to support project tracking, task management, and continuous delivery. Design and maintain dashboards and reports for team performance, backlog health, and throughput analysis. Confluence Create and maintain a Knowledge Base integrated with JSM for user self-service and internal documentation. Build Confluence pages, templates, and hierarchies to More ❯
support Jira Software projects, boards, and reports for Agile teams. Maintain a Confluence Knowledge Base for documentation and self-service. Develop dashboards and reports using JQL for SLAs and performance metrics. Manage user roles and permissions via Crowd/Atlassian Access. Skills & Experience Strong experience administering JSM, JSW, and Confluence. Solid understanding of ITSM processes (Incident, Problem, Change, Request More ❯
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Exalto Consulting ltd
support Jira Software projects, boards, and reports for Agile teams. Maintain a Confluence Knowledge Base for documentation and self-service. Develop dashboards and reports using JQL for SLAs and performance metrics. Manage user roles and permissions via Crowd/Atlassian Access. Skills & Experience Strong experience administering JSM, JSW, and Confluence. Solid understanding of ITSM processes (Incident, Problem, Change, Request More ❯
responsibilities: Working internally and with partners to support and make changes to existing infrastructure estate. Provide 2nd and 3rd line infrastructure support. Identify, create and apply service and operational performancemetrics, controls, procedures, processes, tools, techniques, standards. Ensure that new infrastructure services are built, documented and delivered into business operation on time, to budget, meeting defined quality standards. More ❯
