11 of 11 Performance Metrics Jobs in Wiltshire

service providers to operate efficiently and safely. From maintenance planning and flight operations to compliance and resource management, our products enable customers to optimize performance, reduce costs, and ensure regulatory compliance. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while … full software development lifecycle (SDLC), and product delivery lifecycle, ensuring timelines, budgets, technical quality, and product outcomes are met. Establish and monitor key performance metrics (KPIs)for both engineering performance (quality, velocity, reliability) and product impact (adoption, delivery success). Promote best practices in agile product development ...

processes, excellent leadership skills, and the ability to handle complex technical problems in a fast-paced environment and is dedicated to ensuring the optimal performance of IT systems and services.Working Hours: This role requires the ability to work in a 24/7/365 rotational shift pattern, including … Design Principles.Communication & Reporting:Maintain effective communication with end-users, ensuring that they are kept informed of the status of their incidents and requests.Monitor performance metrics, ensuring the team meets established service level agreements (SLAs).Provide detailed shift reports to the Head of IT Service Management highlighting team performance ...

into product roadmaps and project milestones. Develop and maintain executive dashboards that communicate project health, risks, dependencies, and value delivery. Monitor KPIs, OKRs, and performance metrics focused on customer impact (e.g., CSAT, NPS), ROI, and market outcomes. Lead post-implementation reviews and continuous improvement loops to enhance … trusted advisor to senior leadership, ensuring cross-functional buy-in and alignment on key initiatives. Foster a culture of agility, innovation, and performance, with a relentless focus on delivering value to the end customer. Key Requirements: Bachelor's degree, Master's degree or PMP certification preferred. Minimum ...

oversight to the Vendor Systems Delivery team. Ensure timely and efficient resource allocation and service delivery, while meeting staff utilization and performance targets. Foster a culture of quality by implementing timely corrective and preventive actions. Manage project escalations through structured problem-solving and resolution strategies. Proactively identify process … regular collaboration. Serve as a technology consultant for external business opportunities, offering expertise in systems and process optimization. Prepare and deliver monthly and quarterly performance metrics and dashboards as assigned. Line Management & Development (40%) Lead and mentor Vendor Systems Delivery staff to promote professional growth, collaboration ...

management functions. Oversee incident, problem, change, and request processes in line with OSM and ITIL best practices. Produce and maintain service reporting, dashboards, and performance metrics. Manage service reviews, escalations, and customer communications to ensure smooth operational outcomes. Drive service improvements and ensure operational processes are clearly documented ...

proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. ...

proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. ...

agreements with distributors, defining the parameters of collaboration with—and securing profitability for—Bechtle’s sales units. They assess suppliers based on quality and performance metrics, initiating appropriate measures for continuous optimisation. They act as a key interface between L&S, suppliers and manufacturers, and serve as contact ...

agreements with distributors, defining the parameters of collaboration with—and securing profitability for—Bechtle’s sales units. They assess suppliers based on quality and performance metrics, initiating appropriate measures for continuous optimisation. They act as a key interface between L&S, suppliers and manufacturers, and serve as contact ...

influence. Confident communicator who can align Sales, Marketing, and Microsoft field teams behind one rhythm. Familiarity with Microsoft incentive models and Partner Programme performance metrics. Existing network within Microsoft SMC/SMB teams or alliance partners. Why Apply Green-field impact: build and prove the Microsoft SMC/ ...

account plans align with customer needs and commercial goals. • Support the development of scalable processes for managing and growing the customer base. Revenue & Performance Management • Achieve KPIs related to retention, growth and B2B customer success performance. • Monitor key metrics including churn, customer satisfaction and revenue contribution. • Drive initiatives … retention and revenue optimisation. • Demonstrated success in identifying and delivering upsell and cross-sell opportunities. • Strong analytical skills and experience working with KPIs and performance metrics. • Excellent communication and relationship-building abilities. • Proficiency with CRM systems and customer analytics tools. Personal Attributes • Customer-centric and commercially aware. • Strategic thinker ...