1 to 1 of 1 Planning and Forecasting Jobs in Staffordshire

As a Forecasting Analyst, you will be responsible for the creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforce management area is expanding and we are looking for a highly motivated individual with a … proven track record in forecasting who will bring a wealth of knowledge and expertise with them. Excellent communication skills across all medias are essential to keep planning teams and key stakeholders informed. The forecasting team are responsible for the capacity planning and the delivery of the budget FTE requirements for … over 5,000 FTE globally. You will need to be able to handle a dynamic and changing environment, and meet deadlines across multiple concurrent workstreams, ensuring that the business is informed of the changes and development of our customer bases, and recommendations to meet the demand appropriately channelled. You will more »