nurture a long-term relationship. This is hybrid office-based position requiring work 3 days per week in the team's Uxbridge office (Uxbridge town center) location. Required Language Skills: Fluency in EnglishandFrench. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be a team player, as … the internal champion for customers This is hybrid office-based position requiring work 3 days per week (Tuesday, Wednesday, and Thursday) in the team's Uxbridge officelocation. Required Experience, Skills, and Education 3-5 years in a customer service/support role, managing customer inquiries in a fast-paced environment with a large software customer base. Excellent communication skills and presentationskills Sales acumen to work closely with account executives to support upsell and cross-sell efforts. Ability to conduct business analysis and ask questions that reveal answers on how to adapt offerings to meet customer needs. Be self-motivated and success-driven, with good time management skills. Ability to quickly build rapport and build strong More ❯
Uxbridge, London, United Kingdom Hybrid / WFH Options
La Fosse
with external vendors and partners as required for change and training initiatives. Ensure all change and training activities are delivered on time, within budget, and to a high quality. Skills and Experience: Extensive experience (10+ years) in leading large-scale SAP change management and training programmes, with significant exposure to S/4HANA implementations. Proven track record of successfully … transformations. Deep understanding of change management methodologies (e.g., ADKAR, Prosci) and best practices. Strong instructional design and training delivery expertise, including the use of various learning modalities. Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Demonstrated ability to build, lead, and motivate high-performing teams. Strong analytical and problem … solving skills, with a results-oriented approach. Experience working in a complex, global organisation is highly desirable. Ability to work independently and collaboratively in a fast-paced environment. More ❯
globally distributed organizations. Proven ability to navigate and lead through change across people, processes, policies, and technologies. Advanced commercial expertise including contract evaluation, negotiation, and dispute resolution. Exceptional negotiation skills with a strong eye for detail. Excellent interpersonal and presentationskills, with the ability to influence and engage diverse stakeholders. Hays Specialist Recruitment Limited acts as an More ❯