7 of 7 Proactive Management Jobs in Birmingham

services model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide proactive management and incident response across infrastructure, cloud and modern workplace services. As a Systems Engineer within our 24x7 Operations function, you will … third-line operational support across both core infrastructure and Microsoft Modern Workplace services. You will contribute to live service stability through effective incident resolution, proactive maintenance, and disciplined execution of standard changes, escalating complex or ambiguous issues to Senior Systems Engineers and Squad Managers as needed. This ...

driven engineers who thrive on solving operational problems and improving efficiency and would like to apply their skills to Compliance Engineering SRE. Job Responsibilities: Proactive management of our production services by measuring and monitoring availability, capacity and overall system health. Shaping software before go-live through activities such … system design consulting, capacity planning and launch reviews. Scaling and evolving systems by pushing for changes that improve capacity and reliability. Practicing sustainable incident management in a blameless postmortem culture. Identifying and building improvements to system behavior, control and monitoring tools. Defining and maintaining Service Level Indicators (SLIs ...

regulatory requirements. This is a high-trust, high-visibility position. You will act on behalf of the UK CIO for day-to-day management activities, manage governance commitments across Group-level forums, and operate directly with senior executives and regulators. --- PURPOSE OF THE ROLE Provide the UK CIO with … across the execution, oversight, and coordination of key activities within the Technology function Act on behalf of the UK CIO for day-to-day management activities, ensuring risk, control, and regulatory requirements are met at all times Partner with the CIO senior leadership team to drive performance and cultural ...

Problem Lead Compass Group UK & Ireland | Digital & Technology The opportunity We are looking for an experienced Problem Lead to take ownership of the problem management practice across Compass Group UK & Ireland Digital & Technology. This is a key leadership role within Service Operations, focused on preventing recurring incidents, reducing business … improving service reliability. You will turn incident trends, major incident findings and known errors into structured, evidence-based corrective action. Working across Incident Management, SRE, Engineering, Infrastructure & Cloud, Change, Product and Service Ownership, you will establish a proactive problem management approach that identifies underlying causes, strengthens accountability ...

Problem Lead Compass Group UK & Ireland | Digital & Technology The opportunity We are looking for an experienced Problem Lead to take ownership of the problem management practice across Compass Group UK & Ireland Digital & Technology. This is a key leadership role within Service Operations, focused on preventing recurring incidents, reducing business … improving service reliability. You will turn incident trends, major incident findings and known errors into structured, evidence-based corrective action. Working across Incident Management, SRE, Engineering, Infrastructure & Cloud, Change, Product and Service Ownership, you will establish a proactive problem management approach that identifies underlying causes, strengthens accountability ...

scalable cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic …/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills for the Senior ...

ensure a smooth first 90 days. This role blends technical understanding with customer success, delivering thorough onboarding plans, onsite visits when required, and proactive risk management across departments. #J-18808-Ljbffr ...