EC2N, Broad Street, Greater London, United Kingdom
James Joseph Associates
applications support The business also operates on an AWS Cloud Platform and you will be given training and exposure on this also. THE ROLE: Monitoring the production and User Acceptance testing environments – using our in-house proactivemonitoring tools Investigate, action and resolve issues impacting internal systems … Service and Technology meetings Handle production incidents and problem management activities related to the incidents TECH STACK: Linux, Apache, MySQL, OO Perl AWS CloudWatch Monitoring and Alerting Systems Ticketing/workflow Systems (e.g. Jira) KEY SKILLS/EXPERIENCE REQUIRED: Good degree in Computer Science or a related field Working … environment Highly motivated, punctual, organised, responsible and not afraid to ask questions or pick up the phone to clients Enjoy both the responsive and proactive elements of the support role Enjoy solving complex problems Strong Technical ability for complex issue resolution and prioritisation Ability to work as part of more »
Wells, England, United Kingdom Hybrid / WFH Options
Bighams Limited
effectively communicate with key Bighams stakeholders and contracted third party vendors. (On call rota 2/4 one week in four) Main Responsibilities Effective, proactive Time management of your calls and tickets ensuring you are meeting your SLAs. Identify opportunities to reduce calls effectively and manage problems through to … to other members of the IT team to increase knowledge and to allow escalation of logged calls to ensure that SLAs are adhered to. Proactivemonitoring and implementing service improvements to prevent/reduce incidents and problems. This also includes informing other members within the IT team where more »
Radstock, Somerset, South West, United Kingdom Hybrid / WFH Options
Bighams Limited
effectively communicate with key Bighams stakeholders and contracted third party vendors. (On call rota 2/4 one week in four) Main Responsibilities Effective, proactive Time management of your calls and tickets ensuring you are meeting your SLAs. Identify opportunities to reduce calls effectively and manage problems through to … to other members of the IT team to increase knowledge and to allow escalation of logged calls to ensure that SLAs are adhered to. Proactivemonitoring and implementing service improvements to prevent/reduce incidents and problems. This also includes informing other members within the IT team where more »
as required and meet the targeted Service Level Agreements (SLAs). Ensuring internal and external applications and associated infrastructure are functioning correctly, by undertaking proactivemonitoring and analysis, resolving problems and escalating as appropriate. Working with other Analysts and Engineers to maintain information systems in accordance with agreed more »
Employment Type: Permanent
Salary: £48000 - £50000/annum Pension, Bonus, Insurance, Great Hol
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Bowerford Associates
as required and meet the targeted Service Level Agreements (SLAs). Ensuring internal and external applications and associated infrastructure are functioning correctly, by undertaking proactivemonitoring and analysis, resolving problems and escalating as appropriate. Working with other Analysts and Engineers to maintain information systems in accordance with agreed more »
using AWS/GCP services Automate infrastructure provisioning and management using Terraform Build and maintain CI/CD pipelines for automated testing, deployment, and monitoring Collaborate with developers to containerise applications using Kubernetes Optimise system performance, troubleshoot issues, and implement proactivemonitoring Mentor and guide a team more »
We're seeking a highly-skilled 2nd Line Engineer to support a prestigious Law Firm client. If you're passionate about Microsoft technologies and thrive in fast-paced environments, this is for you! Responsibilities : Provide second-line support for Microsoft more »