1 to 2 of 2 Problem Management Jobs in Central London

and associated procedures for the transitioning of new and modified services into live operations managed by IHQ-IT. The role involves: Service Transition Change Management Problem Management Asset and Configuration Management Service Continuity Management Continual Service Improvement Service Reporting Supplier Management and Global Procurement … About You The successful candidate will have: Proven IT Service Transition experience of operating key ITIL processes including but not limited to:- Transition Management, Change Management and Problem Management. Proven global procurement experience, establishing Global procurement process where needed, whilst addressing all aspects of incoterms deliverables with … and clients. Proven experience of leading invite to tenders whilst coordinating internal teams and suppliers deliverables. Experience of working with one or more Service management product e.g. Freshdesk, Jira Experience of successful delivery of one or more Service Improvement initiative/project. ITIL Foundation Certificate (V3 or V4). more »

and associated technologies. ● Responsible for the operational and threat malware analysis for the group. ● Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. ● Responsible for the level 2 3 operational Cyber incident response. … of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IMMIM teams (where required) and recording of all key security decisions. What youll need: ● Knowledge more »