Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return: 25 days’ annual leave Birthday privilege day and Christmas shutdown Holiday buy, sell more »
such as Laptops, Printers and desktop hardware. You are a customer focussed individual who loves working with other and problem solving. Any experience with Remedy, ServiceNow or Samanage would be advantageous. Experience working in an ITIL environment would be great. If you like what you see and are keen more »
Employment Type: Permanent
Salary: £24000 - £29000/annum £24k-£29k base salary plus benefits
provide outstanding customer service and determination to identify and resolve issues and RCA. Experience working in a team-oriented, collaborative environment. Working knowledge of REMEDY/SNOW trouble ticketing system. Ability to onboard a thorough understanding of end to end Smart Meter infrastructure, messaging syntax and Operational Performance Regime more »
team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: MSP/IT Services experience. Public cloud - Microsoft Azure. O365 more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Henderson Scott
team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: MSP/IT Services experience. Public cloud - Microsoft Azure. O365 more »
Possess practical working knowledge of the ITIL framework and its applications. Demonstrate practical working knowledge of Programme/Project management methodologies. Proficiency in using Remedy and Service Now. Skills and Experiences Essential The successful candidate will possess the ability to: Proficiency in using Microsoft applications including Excel and PowerBI … forums as and when required. Forming part of multi-disciplinary teams to deliver clear outcomes and objectives to ensure successful programme delivery. Knowledge of Remedy and Service Now. Ownership of identifying operational Risks and ensuring full mitigation is in place. Participate and lead in lessons learned activities post programme more »
