IT Support Officer
- Hiring Organisation
- Reed
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £22.41 - £29.51 per hour
will: Monitor and manage incidents, requests and service desk queues. Troubleshoot and resolve technical issues in line with service level agreements. Provide onsite and remote support to users across council locations. Build, deploy, maintain and replace end-user devices. Escalate incidents and coordinate with specialist teams where required. Maintain … support colleagues and end users. Technical Knowledge Knowledge of one or more of the following areas is desirable: End User Computing & Client Support Windows desktop support SCCM/Microsoft Endpoint Manager (Intune) Active Directory VDI and Remote Desktop Services BitLocker and endpoint security Software deployment and application ...