4 of 4 Remote Desktop Jobs in the South East

taking ownership of technical issues and ensuring our clients get fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support Work with clients to fully understand and recreate problems Escalate complex issues to 3rd line colleagues when needed Monitor open tickets and drive … Ability to juggle priorities without losing focus Experience supporting organisations of roughly 20500 users Full UK driving licence Technical Skills Youll Use Daily: Windows Desktop & Server OS Office 365 & cloud control panels Desktop support & fault diagnosis Networking, broadband, VoIP Mobile device support Backup monitoring platforms Virtual/remote ...

role to enable the successful candidate to evolve and enhance their professional growth. Role summary & Key Responsibilities: With minimal and/or remote supervision, responsible for receiving user tickets through electronic systems properly documenting all actions taken and communicating effectively with the user community throughout the life cycle … ability to exercise sound judgment in any customer service scenario Excellent communication and customer service skills. Dedication to customer service Excellent teamwork skills Excellent desktop support technical skills Experience on supporting and troubleshooting Microsoft Office 365, Windows Operating Systems, VPN client software (Cisco), Remote Desktop tools (Bomgar ...

days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory ...

Senior Automation & AI Consultant UK Remote Role Purpose At Ultima, one of key initiatives is imagining and creating innovative software solutions which enable customers of any size to adopt automation & AI more easily. IA‐Connect is our intelligent automation connector platform designed to solve one of the biggest challenges … automation: enabling modern automation tools such as Microsoft Power Automate, Blue Prism, and Copilot Studio to interact reliably with applications running in Citrix, Remote Desktop Services (RDS), virtual desktops, legacy thick‐client systems, and other restricted environments where traditional automation & AI tools struggle. It was developed to address ...