and reporting. Essential Previous commercial 1st Line Help Desk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10/11 desktop support Microsoft Office 365 Active Directory administration Some general networking skills to include TCP/IP Remote User Support (VPN/Terminal Services) & RemoteDesktop Service More ❯
Teams, Exchange, SharePoint, Intune, AutoPilot) and Azure environments. Assist with virtualization platforms such as VMware ESX, vCenter, or Hyper-V. Implement and maintain security software, endpoint security, and remote monitoring tools. Log and manage incidents through a service desk ticketing system. Engage directly with clients, ensuring excellent communication and customer service. Document customer interactions and solutions to contribute to … in an MSP environment is essential Strong technical expertise in: Windows Server, Active Directory, Microsoft 365, and Azure Virtualization (VMware or Hyper-V) Security software and endpoint protection solutions Remotedesktop tools and help desk software Excellent client-facing skills - ability to communicate complex IT issues clearly and professionally. Ability to troubleshoot a wide range of IT systems More ❯
Hitchin, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in the office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for … will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in our office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for … Manager/Microsoft Intune. · Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. · Management and troubleshooting of Windows Server 2016-2022, including RemoteDesktop Services, Active Directory, AD Sync & Group Policy. · A good understanding of virtualization technologies such as Hyper-V. · Technical knowledge of LAN/WAN, Routing, Switching, WatchGuard firewalls More ❯
South East London, London, England, United Kingdom
Oscar Technology
foundation in IT support who is looking to develop their skills in a dynamic and supportive environment. You'll be the first point of contact for users, providing both remote and deskside support across a range of hardware and software platforms, escalating more complex issues to senior engineers where necessary. Key Responsibilities: Provide 1st and 2nd line technical support … Assist with on-site hardware installation and maintenance. Liaise with 3rd party vendors where needed for issue resolution. Maintain IT documentation and asset registers. Support users via phone, email, remotedesktop, and in person. Key Skills & Experience: Previous experience in a 1st or 2nd line IT support role (minimum 1 year preferred). Strong working knowledge of: Windows …/11 Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Active Directory and basic Group Policy tasks Basic networking knowledge (IP, DNS, DHCP, VPN). Experience with remote support tools (e.g., TeamViewer, AnyDesk, RDP). Excellent communication and customer service skills. A proactive, problem-solving mindset and ability to work independently. Willingness to travel locally to support satellite offices (if required More ❯
plus). Strong knowledge of: Windows Server (Domains, Active Directory, DHCP, DNS), Microsoft 365 (Teams, Exchange, SharePoint, Intune, AutoPilot), Virtualization platforms (VMware ESX, vCenter, or Hyper-V), Familiarity with remotedesktop tools and help desk software. Additional experience with Sophos, Egnyte, or Ubiquiti is highly desirable If you have a portfolio website, please share the link here: Message More ❯
Hoddesdon, Hertfordshire, South East, United Kingdom
VolkerWessels Uk
Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge RemoteDesktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to More ❯
The Network Manager will be a leading contributor to the ongoing development of the relationship, infrastructure, and revenue. Supporting the client base with a varied range of technologies including desktop support, E-mail, connectivity, printers, telephone systems & 3rd party applications. Administer and maintain client infrastructure, including Active Directory, LAN, Internet access, firewalls, and Exchange 2010 and above. Administer client … years directly relevant technical experience. Essential - Microsoft Windows Server From 2003 - 2019 Essential - Excellent understanding of Group Policy, Active Directory, DFS, DNS, Web Services (IIS), DHCP, Terminal Services, Windows RemoteDesktop Services, and toher educational Technologies and Services Essential - Excellent knowledge of all preferred solutions for schools Essential - Excellent understanding and experience in onsite support for schools Essential More ❯
Hitchin, Hertfordshire, South East, United Kingdom
JWGC
clients in Hertfordshire and Essex. Career progression available if you want to become a Service Delivery Manager and Networking and Cyber Essential Plus Training on offer. Job Spec: Remote and Onsite Project Delivery: Handle project work both remotely, from the office, and at customers sites. This includes installing new hardware to configuring/troubleshooting networks, setting up MS Office … commercial experience at 3 rd line level. Deployment of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. Management and troubleshooting of Windows Server 2016-2022, including RemoteDesktop Services, Active Directory, AD Sync & Group Policy. Hyper-V. LAN/WAN, Routing, Switching, WatchGuard firewalls, VLANs and VPNs Understanding of security concepts, Cyber essentials framework, compliance More ❯
Office 365 Support - Troubleshooting Outlook, Teams, OneDrive, and SharePoint in a business environment. Financial Application Support - Assist users with key finance-specific software and platforms used within the organisation. Remote Support - Provide support to users in other sites using remotedesktop tools and remote ticket resolution methods. Nationwide Support - Occasional travel to other UK sites may … Technical Skills (Mandatory) Operating Systems: Windows 11 Hardware: Laptops, Desktops, Printers, IP Phones, Mobile Devices, Scanners Directory Services: Active Directory Productivity Suite: Microsoft Office 365 (Outlook, Excel, Teams, etc.) Remote Tools: Remotedesktop platforms (e.g., SCCM, RDP, TeamViewer)# Other Tools: Knowledge of financial application ecosystems and platforms Enterprise Environment Skills: Windows Server EUC (End User Computing …/Desktop Engineering Azure Virtual Desktop (AVD) Qualifications Minimum 4-5 years of relevant IT support experience. Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are desirable but not essential. Why Join? Work with a leading global IT services provider and a prestigious financial services firm. Gain exposure to cutting-edge technologies in More ❯
and a team of more than 150 employees, delivering high-quality solutions across the South East. Duties & Responsibilities Provide first-line IT support to users across office, site and remote locations Log and manage incidents using a ticketing system, ensuring timely resolution or escalation Deliver support via phone, remotedesktop, and in-person where necessary Configure and … Please apply with your CV sent in strict confidence to Kate Morgan at CV Screen for immediate consideration. Alternate Job Titles IT Service Desk Engineer 1st Line Support Technician Desktop Support Analyst IT Helpdesk Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remotedesktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart More ❯
in line with the below: You do not need all of these skills, I have marked the essentials in bold. Red Hat linux Ubuntu Networking protocols Windows Server Firewalls Remote Desktops Virtualisation (VMWare or Hyper-V) Active Directory Please note, you will be required to provide references as part of the application process. Reasonable Adjustments: Respect and equality are More ❯
in line with the below: You do not need all of these skills, I have marked the essentials in bold. Broad Windows infrastructure experience Networking protocols Windows Server Firewalls Remote Desktops Virtualisation (VMWare or Hyper-V) Active Directory Red Hat Linux Please note, you will be required to provide references as part of the application process. Reasonable Adjustments: Respect More ❯
near Tower Bridge. This is a fantastic opportunity for a proactive, hands-on IT professional eager to make a real difference. You will be the vital link between our remote support teams and the client, ensuring smooth day-to-day IT operations, rapid issue resolution, and excellent service delivery on-site. You’ll be working in a dynamic environment … success. Key Responsibilities Provide on-site technical support, troubleshooting, and resolution for hardware, software, network, and peripheral issues across desktops, laptops, printers, and related equipment. Collaborate closely with our remote Helpdesk and 2nd/3rd line teams to escalate, coordinate, and resolve complex issues promptly. Manage workstation setups, upgrades, and deployments, ensuring all configurations meet company and client standards. … technology rollouts. Required Skills and Experience Proven experience (2+ years) in an onsite IT support role, ideally within an MSP or busy corporate environment. Strong troubleshooting skills across Windows desktop/laptop environments and basic networking (TCP/IP, DNS, Wi-Fi). Experience supporting and troubleshooting Windows RemoteDesktop Services (RDS) environments. Familiarity with Microsoft More ❯
possible, remotely OTA, or liaising with the Sentinel Business Unit for an onsite visit. Secondary responsibilities may include existing customers with their HUB connection issues, configuring settings, and using remotedesktop connections to provide immediate support. This will involve Support the onboarding of Sentinel Accounts; Hub installations, device programming, hub training (customer facing) and installation support. Delivery of More ❯
transactional logs). Supporting peer code reviews to ensure high quality and reduce rework. Working within a locked-down environment using tools like VS Code, SQL clients, and secure remotedesktop environments. Collaborating with data consultants and forensic analysts to troubleshoot logic and ensure audit-quality outputs. KEY SKILLS & REQUIREMENTS Strong SQL (T-SQL, Oracle, or PostgreSQL) - must More ❯