Business Analyst ServiceNow SPM & IRM
- Hiring Organisation
- Inetum
- Location
- City of London, London, United Kingdom
transformation initiatives, primarily on ServiceNow, with potential involvement in other platforms such as SAP. You’ll be responsible for translating client strategy into actionable requirements and solution designs that drive measurable outcomes. We are especially interested in candidates with SPM and/or IRM experience. Your tasks will include … delivery. Key Responsibilities Lead client discovery workshops, stakeholder interviews, and process mapping to define current and future states. Document, and prioritise business and technical requirements into user stories, acceptance criteria, and solution artefacts. Design solutions with a strong focus on ServiceNow modules including IRM, SPM, ITSM, HRSD, and CSM. ...