Technical Account Manager
- Hiring Organisation
- QV Systems
- Location
- Bedford, England, United Kingdom
support strategic objectives Maintain account health metrics (NPS, product adoption, engagement scores) with enterprise-specific benchmarks and targets Product Strategy & Specification for Enterprise Requirements (35%) Lead the customer voice in product strategy discussions, working with the Head of Product to translate enterprise and funder needs into product opportunities … integrations, scalability) Collaborate with the Senior Management Team to prioritise roadmap based on enterprise customer value and market positioning Own the requirements gathering process for sophisticated features, conducting detailed discovery with technical and business stakeholders Maintain deep technical knowledge of the Accelerate platform, API capabilities, integration ecosystem ...