knowledge of techniques for planning, monitoring, and controlling projects. An understanding of project management methods including Agile and Prince2. Sound knowledge of budgeting and resourceallocation procedures. Solid understanding of procurement management including negotiations, contracting with and management of third parties and sub-contractors. Ability to find ways more »
is responsible for specific project(s), such as safety database support, safety systems validation, data-retrieval. Fully responsible for managing the tasks,timelines and resource allocation.•Participates in strategic systems planning, SOP updates, audits, data analysis and team meetings pertaining to their projects.•Understands relational databases and reporting tools. more »
prioritize tasks, manage workloads, and provide insights into trends and performance. Your work will directly impact our ability to manage customer expectations and optimise resource allocation. Key Responsibilities: Review and Analysis : Examine ticket data to identify high-impact issues and prioritize work accordingly. Management : Analyse workload by team, category … age, etc., to optimise task allocation and resource utilization. Expectation Management: Use data to predict and communicate likely resolution times to customers. Analysis: Monitor and report on trends in ticket volumes, types, and resolving areas to identify improvement opportunities. Prioritization: Provide data-driven insights to guide decisions on more »
