2 of 2 Root Cause Analysis Jobs in Merseyside

Services, Functions, Service Bus, Storage, Azure SQL) Contribute to code reviews, standards and clean engineering practices Diagnose and resolve production incidents; participate in root-cause analysis and prevention Collaborate in Agile ceremonies, manage risks and keep stakeholders informed Help evolve our CI/CD pipelines and test ...

ensuring timely and effective resolution, fully documented in the ITSM solution. Handle escalated incidents from 1st and 2nd line support, performing thorough diagnostics and root cause analysis. Conduct Post Incident Reviews where users report unresolved issues that have subsequently been resolved at 3rd line. Oversee the maintenance ...