areas for drill-down focus and conducts analyses to understand the drivers of performance and compliance gaps Documents current operational processes as part of rootcauseanalysis and input to improvement initiatives; identifies possible gaps that may be contributing to lower key metric results Facilitates and conducts … rootcauseanalysis to determine the underlying drivers behind performance gaps. Rootcause may include on site observation, interviews, and process documentation Develops updates to reflect the current status of activities; monitors progress against action plans; monitors call centre operational performance on goals and objectives … isolates initiative effectiveness on improving key performance metrics Produces documentation of key insights quality analysis or rootcause work, solution recommendations, solution business cases and action plan results for incorporation into internal or client reviews Supporting the delivery of new change, minimising impact to the operational performance more »
in supporting the Enterprise Risk Manager and contributing to the success of our Risk and Excellence team.You will be responsible for conducting thorough investigations, analysis, and commentary writing to develop comprehensive reports for management review. Your expertise will be instrumental in identifying key business risks through rootcauseanalysis and trended statistics, and you will provide valuable insights to enhance our risk and compliance activities. Key Responsibilities: Conduct investigations and analysis to generate insightful commentary for management reporting. Perform in-depth rootcauseanalysis and trended statistics for key business risks. Identify more »
in Standish, Wigan. The ideal candidate will have a background in Quality management, will be familiar with ISO9001, 140001 & 45001, will be proficient with rootcauseanalysis and will be based within a commutable distance of Standish, Wigan. Quality Manager Position Overview Effectively maintaining and monitoring the … At least 5 years' experience in Quality Assurance/Management BTEC/HNC in a relevant Engineering discipline (Chemical, Mechanical ETC) Able to complete rootcauseanalysis and contribute to quality investigations Excellent understanding of I... more »
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
and drive continuous improvement initiatives. The successful candidate will have a proven track record of implementing successful CX programs. Role & Responsibilities: Customer Journey Mapping & Analysis – Analyse and optimize the end-to-end customer journey, identifying key touchpoints for improvement and utilising data-driven insights. Customer Feedback Management - Implement effective … timely solutions. Customer Research & Persona Development - Conduct thorough customer research to inform the development of customer personas and tailor experiences to diverse client needs. RootCauseAnalysis - Utilise analytical skills to conduct rootcause analyses of customer issues, implementing preventive measures to enhance overall customer more »
Rochdale, Greater Manchester, North West, United Kingdom
Bowmay Consulting Ltd
a must. Youll have proven success in the maintenance and improvement of an ISO certified QMS. Experience of quality tools and techniques such as rootcauseanalysis, DoE. It would be great if you have a formal qualification in quality, although this isnt essential. About the Job … work closely with the product development and engineering teams on projects. Youll assist the supply chain team in supplier approval and monitoring. Facilitate FMEA & rootcause analysis. If you have the relevant skills and experience to take on this role, then get in touch now for more info. more »
tracker initiatives; plant utilisation; labour utilisation; waste costs and increased use of Value Added Products Deliver the performance management framework for contracting, overseeing the analysis of performance data to identify trends, patterns and areas for improvement Facilitate rootcauseanalysis to understand problems and develop sustainable … highly beneficial Proven experience in performance and project management, or operations leadership roles within a contracting environment Strong analytical skills with proficiency in data analysis tools and methodologies Excellent communication and interpersonal skills with the ability to influence at all levels and collaborate across cross-functional teams Demonstrated leadership more »
This role involves working shifts within an 8-member team. Key Responsibilities: - Monitor and investigate security alerts - Analyse and respond to security events - Conduct rootcauseanalysis and forensic investigations - Collaborate with IT and security teams to resolve incidents - Maintain incident response procedures and documentation Desirable Skills more »
supply chain and supplier capabilities to meet current and future delivery profiles. Process Proficiency: Proficient in creating and validating process flows, conducting lead time analysis, identifying capacity bottlenecks, and understanding yield, resources, and sub-tier mapping activities. Problem-Solving Expertise: Excellent problem-solving skills, with experience in techniques such … as DMAIC (Define, Measure, Analyze, Improve, Control) for rootcauseanalysis and driving improvement plans within the supply chain. Analytical Skills: Adept at conducting analysis and providing executive summaries to support decision-making. Departmental Contributions: Able to contribute to departmental supply chain excellence initiatives.Previous experience in more »
Manchester Area, United Kingdom Hybrid / WFH Options
DiverseJobsMatter
designing, developing, and implementing automated testing solutions to ensure the quality and reliability of our software products. The role also includes quality assurance (QA) analysis to identify and address software defects. Position & Responsibilities: Develop and maintain automated test scripts and frameworks using industry-standard tools and technologies. Collaborate with … areas for automation within the software development lifecycle to improve testing efficiency. Investigate and troubleshoot software defects, documenting and tracking issues to resolution. Conduct rootcauseanalysis for defects and implement corrective and preventive actions. Perform manual testing as needed to supplement automated testing efforts and ensure … analyze test results and provide feedback to development teams. Stay up-to-date with industry trends and best practices in automation engineering and QA analysis, recommending improvements to testing processes and methodologies. Required Skills and Experience: Experience in software development and quality assurance roles. Proficiency in .NET Core/ more »
closely with development and operations teams to identify opportunities for automation, performance optimization, and cost savings. 7. Troubleshooting: Troubleshoot infrastructure and deployment issues, providing rootcauseanalysis and implementing solutions. 8. Documentation: Maintain clear and up-to-date documentation for infrastructure, configurations, and processes. 9. Process Improvement more »
and delivery frameworks. Excellent leadership and team management skills. Exposure to an IT Managed Service (outsourced) environment. Strong analytical and problem-solving skills with rootcauseanalysis mindset. Exceptional communication skills, both written and verbal. Job Offer An attractive salary package around £40,000 - 45,000 per more »
Manchester Area, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
The role will include the following: Design and delivery of IT infrastructure and Storage Services support Looking to storage and hardware issues and provide rootcauseanalysis Change, Release and Incident Management effectively and timely Working to strict project deadlines in line with SLA’s Skills and more »
Manchester, England, United Kingdom Hybrid / WFH Options
Version 1
Data Drive product quality by capturing, escalating and pursuing resolution on defects Communicate test results, metrics and risk assessments to project stakeholders Clearly demonstrate rootcauseanalysis, issue resolution, escalation and risk mitigation. Resident in the UK for five or more years with no more than … train others. You can advise others on testing techniques and frameworks. You know how to research, plan and train others within the team. Test analysis: You can think creatively, ask the right questions and critically evaluate and communicate findings to a larger team. You know how to lead investigative more »
techniques and industry practices Knowledge and understanding of Lean Lab principles. Good understanding of the QC labs Knowledge of continuous improvement techniques and advanced rootcauseanalysis techniques Report writing skills. Proven time management skills Proven communication skills both written and verbal. Academically trained to a minimum more »
Manchester Area, United Kingdom Hybrid / WFH Options
Montash
automation Experience in automation of software delivery through repeatable scripts AWS availability & capacity management Experienced in systems integration History supporting integration testing activities Complex rootcauseanalysis exposure more »
Manchester Area, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Performing occasional manual testing (Functional/Non-Functional) to support other teams during busy periods and contributing to test case design/implementation. • Good rootcauseanalysis and collaboration skills for finding and resolving defects with developers Please send your CV for full job description and an more »
Wigan, Greater Manchester, North West, United Kingdom
Bakkavor
role you will need previous experience in a food environment Quality or Technical role. Experience of strong team management, demonstrable problem solving skills and rootcauseanalysis competency with a consistent and proactive approach, will all be key to the role. Driving a culture of audit readiness more »
Rochdale, Greater Manchester, North West, United Kingdom
Finlay Jude Associates Ltd
Manager responsibilities: Advising customers on choice of fabrics, specification enquiries, and properties. Co-ordinating internal and external non-conformances/complaints to ensure timely rootcauseanalysis, corrective action and continuous improvement of manufacturing operations. To provide on time release documentation to customers in accordance with stated more »
and processes. Detailed knowledge of the different phases required in commissioning (FATs, SATs, etc.) and nuclear safety systems. Experience in structured problem solving and rootcauseanalysis (preferred). Key internal and external relationships: The key internal relationships for this role are with the Engineering, Projects and more »
techniques (standard and non-standard) Good experience on issue investigation and change assessment from analytical point of view. Good knowledge of standard tools for rootcauseanalysis A thorough understanding of principles, applications and management of SHE and cGMP. Good communication and leadership with demonstration of being more »
Wilmslow, Cheshire, North West, United Kingdom Hybrid / WFH Options
Candour Solutions Limited
end user technology which is flexible, safe and seamless irrelevant of location Deploys, develops and encourages adoption of the Omni Channel communications capabilities Perform rootcauseanalysis of recurring or major incidents and develop a Problem Builds strong relationships with business leadership to ensure customer service is more »
qualifications Experience in building sound business cases Ability to work effectively in high pressure environments while maintaining attention to detail. Proven experience in performing rootcauseanalysis, developing, and implementing process improvements and robust controls. In return the business will offer: Competitive salary 25 days holiday plus more »
Stockport, Greater Manchester, North West, United Kingdom
Morgan Ryder Associates Limited
and reliability. Key Responsibilities: - Implement and sustain Six Sigma methodologies to enhance process quality and efficiency in automotive manufacturing. - Conduct comprehensive quality audits and rootcauseanalysis to swiftly resolve issues. - Develop and execute quality plans, control plans, and process improvement projects tailored to automotive standards. - Collaborate more »
are always followed. Carry out inductions for new staff and refreshers for existing staff. Carry out risk assessments. Assist with any relevant 8D and rootcauseanalysis with QC. Create and update product specifications. Attend the morning meeting. QMS Co-ordinator The Candidate Full training will be more »