Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Eviden Technology Services Limited
Service Design, IT operations andservicemanagement experience across the full ITIL lifecycle Knowledge and understanding of IT operating models and concepts such as SIAM, DevOps, SAFe Agile and Cloud operating models Confident working directly with a senior leadership team in a client advisory role Consultative skills including the ability more »
will be tracked and reported as part of your key KPIs. Key relationships: · The customer’s operational/servicemanagement teams and their key SIAM partners · Service Desk · Network Engineering · Design architecture · Customer Advocacy · Programme/Project Management · Customer Support · NOC/TOC · Delivery Teams more »
/Azure Qualifications: Cyber/Information Security certifications or related -includingMScInfoSec,CISM,CISA,CISSP etc. Demonstrable framework of industry aligned knowledge (ITIL, IT4IT, Scopism, SIAM). An appropriate background in Cloud and/or Managed Service Provider sector. This role requires SC clearance and will be split between remote/ more »
Key Responsibilities: Must understand the overall setup of IT Services and roles played by various Service Providers and demonstrate technical knowledge pertaining to two or more technology areas. Take the ownership to oversee the day to day operations relating to more »
who excel in such a dynamic atmosphere. Key skills: Ability to build relationships and engage with stakeholders. Knowledge and experience of ServiceIntegration & Management (SIAM) model operations. Knowledge of business ecosystems, Software as a Service (SaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), SOA, APIs, open data more »