Bridgend, Wales, United Kingdom Hybrid / WFH Options
The Growth Consultants
line Working with internal, external stakeholders and 3rd parties to provide solid incident management resolutions Progressing all incidents in a timely manner to ensure SLA’s are met Tracking of all incidents and escalation and closure of incidents on confirmation from the customer of successful resolution Installation and configuration of more »
business and the Customers’ requirements to maximise customer satisfaction. To deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. Build relationships with users and manage … efficiently as per customer expectations To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s. Responsible for training all site employees to ensure that all processes and in place, measured and managed so SLA’s and KPI more »
out more about Ricoh Today What you will be doing Deliver an efficient Print and Mail Room service to the customer, to meet agreed SLA’s and customer satisfaction Help solve operational problems quickly and efficiently to ensure the most efficient service is provided Build relationships with users and manage … business needs and client expectations To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and more »