1 to 25 of 66 Salesforce Service Cloud Jobs

technical debt reduction Requirements: Strong experience across architecture, specifically in rolling out projects globally Expertise with NFRs and implementation of them Working experience of Salesforce Service Cloud as well as Salesforce more broadly Knowledge of Interaction Management tools ( Genesys , Amazon Connect or Twillio etc.) Understanding of … self-engineered applications and/or AWS applications Expertise on modular/composable architecture, Evolutionary Architecture is beneficial. What we are not looking for: Salesforce Service Cloud Architects only - experience with SFSC is vital but we are looking for an individual with experience that is broader than … just Service Cloud Experience with only implementation projects - we are ideally looking for someone who has managed full end-to-end lifecycle projects on a global scale. more »

oriented problem solver with an analytical mindset? Do you possess the passion to actively contribute to and collaborate on team decisions? Are you a Salesforce Expert? If so, we invite you to join our international team and contribute to making a positive impact on companies worldwide. Vistage Worldwide, a … certified Great Place to Work® and recognized on the San Diego Business Journal's Best Places to Work list, is seeking a skilled Sr. Salesforce Developer to join our dynamic team. JOB LOCATION Remote, working with a team based in San Diego, California. Working hours: 12 - 8pm GMT THE … staff has been with the company for five years or longer. Are you ready to start your Vistage journey? THE ROLE: As a Senior Salesforce Developer at Vistage Worldwide, you will play a crucial role in implementing, delivering, and supporting complex business solutions centered around the Salesforce Platform. more »

Salesforce Consultant - Service Cloud Day Rate (Outside IR35) 6+6 Month Contract Mostly Remote Working You will be joining an award winning and well established global SaaS based business. As the Salesforce Service Cloud Consultant, you will be working within a highly experienced product team … making improvements, changes and features to the Service Cloud platform. Requirements: Admin or Consultant level experience across Service Cloud Working experience with Knowledge-Centered Service (Knowledge-Centered Service methodology) Strong experience with Onmi Chanel, Live Chat and ChatBot Must have Salesforce Lightning experience … ITSM Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and make recommendations Follow clear processes for changes - follow business requirements Location: Reading (Mostly remote work, 2-3 days per month in Reading office) What’s next? If this opportunity more »

Company Overview At Cadalys, Inc., we are at the forefront of revolutionizing Salesforce applications, delivering cutting-edge solutions that empower Salesforce customers across various domains. Our flagship offerings, Cadalys Concierge, Cadalys Care, and Cadalys Service Management, redefine efficiency by seamlessly integrating IT Service Management via ITIL … best practices into Salesforce Service Cloud. We also enhance clinical workflows by embedding evidence-based care guidelines into Salesforce Health and Service Cloud, setting new standards for performance and innovation. Position Summary: Sr. Solution Engineer Cadalys is on the hunt for a Sr. Solution Engineer … to join our Engage IQ team that is specialized in Salesforce Service Cloud and ITIL/IT Service Management (ITSM) to join our dynamic team at Cadalys. In this role, you will be responsible for providing technical expertise and guidance to customers and prospects, helping them more »

Job Description & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Grade Responsibilities … an equal emphasis on technical delivery and strong client management. You will be the clients’ primary point of contact for the scope, requirements and Salesforce solution; taking overall accountability for individual projects, delivering client solutions using Salesforce and wider technology sets. You will be hands on both in more »

teams to ensure technical debt reductionRequirements:Strong experience across architecture, specifically in rolling out projects globallyExpertise with NFRs and implementation of themWorking experience of Salesforce Service Cloud as well as Salesforce more broadlyKnowledge of Interaction Management tools (Genesys, Amazon Connect or Twillio etc.)Understanding of middleware … SaaS applications, self-engineered applications and/or AWS applicationsExpertise on modular/composable architecture, Evolutionary Architecture is beneficial.What we are not looking for:Salesforce Service Cloud Architects only - experience with SFSC is vital but we are looking for an individual with experience that is broader than … just Service CloudExperience with only implementation projects - we are ideally looking for someone who has managed full end-to-end lifecycle projects on a global scale. more »

fleet card payment solutions. We hire people who share the same passion for continuous innovation and client service. As we continue to expand our Salesforce footprint, we are now looking for a talented Applications Analyst to join us. The successful Applications Analyst will support the WEX International Business Payments … salesforce rollout, working closely with internal stakeholders and our strategic partner. This role will have the opportunity to make a huge impact on the underlying business process, as well as being exposed to new and challenging salesforce capabilities. Whats on Offer? Highly competitive salary … holidays with the opportunity to purchase additional holidays Life assurance Income protection Discounts & perks platform Employee wellbeing Key Responsibilities of the Applications Analyst: Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities and multiple third more »

a role we are immensely proud of. An opportunity to play your part Within the British Gas Energy team, we are seeking a talented Salesforce Product Developer to join our team and develop high-quality solutions and simplify process for our frontline agents. The ideal candidate should have extensive … experience in Salesforce Service Cloud, and ideally Salesforce Industries. You will be a part of a highly skilled and collaborative team, committed to being the Leading Energy Supplier. Location : We have a hybrid-work environment, where you will be predominantly home-based but required to Park … electric car lease scheme & travel insurance Accountabilities Analyse, design, program, debug, and modify software enhancements and/or new products used in local, networked, cloud-based or Internet-related computer programs Using current programming language and technologies, write code, complete programming, and perform testing and debugging of applications Complete more »

Role: Salesforce Technical Lead Job Type: Permanent Location: Brighton you looking at the foreground of Liaising with key stakeholders to determine and prioritize business requirements, transforming business requirements in technical requirements, and working with cross functional teams to ensure successful cost-effective project execution? with ability to Create, run … and present a measurable BRD/FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solutions you want to use your expertise to Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and … CRM strategy . We have the perfect role for you – Salesforce Technical Lead Careers at TCS: It means more. TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the more »

Senior Salesforce Administrator required for my large client. The role will be working from home but the closer you are to Manchester the better. You Ensure consistent daily operations (BAU), oversee and lead platform configurations, covering; Objects, Record Types, Dynamic Forms/FlexiPages, Custom Fields, and Automation Flows and … Supervise user setup, demonstrating a thorough understanding of roles, profiles, permissions, perm set groups and licence types. Provide ongoing functional guidance and support to Salesforce users and stakeholders supporting the Commercial Insights Team. Project Collaboration: Collaborate with the Senior Salesforce Platform Manager to facilitate the planning and implementation … crucial insights during requirement gatherings and direct playback sessions with Key Stakeholders, including both Regional and Country Delegated Administrators. Quality Oversight: Consistently review the Salesforce platform to ensure data accuracy across the group, working with Regional and Country Delegated Admins and the Commercial Insights Team promoting both efficiency and more »

potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as an Senior Salesforce Consultant. Take a look at our website here to learn more about why we’re one of the leading global cybersecurity consulting firms https …//www.nccgroup.com/us/our-services/cyber-security/About the Job NCC Group are looking for a Senior Salesforce Consultant to join our in-house line of business applications systems team. We are looking for an experienced and enthusiastic candidate with both a functional and … technical understanding of business systems. Our Senior Salesforce Consultant will be heavily involved in our projects and would be responsible for Salesforce configuration, testing and deployment. As a Senior Salesforce Consultant, you will work alongside Technical Consultants and Business Analysts to help design, develop, and deploy internal more »

Salesforce Consultant/Developer - Service and Sales Cloud Rate (Outside IR35) 6+6 Month Contract Remote Working You will be joining an award winning and well established global SaaS based business. As the Salesforce Consultant, you will be working within a highly experienced product team, making high … level improvements, changes and features across Service, Sales and Experience Cloud platforms. Project Work: Implementation work, across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visualforce, Apex coding. Design and delivery of a Knowledge Centric Service (KCS) application. Used … Knowledge Articles and Case Management. Core development work using custom objects, permission sets, reports, dashboards, and flows. Requirements: Must have Development level experience across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visual Force, Apex coding, Screen based flows, External Services and more »

We’re looking for a Salesforce Developer to join our IT team in Milton Keynes . You will play a crucial role in designing, developing, and implementing solutions that leverage Salesforce to meet our organisation's needs and goals. Your expertise will help us optimise our Salesforce … Estate Agency, Mortgage Services, Survey & Valuation, Marketing, Central Functions, Robotics, Reporting and Data, Online Development. Key responsibilities : Design, develop, and implement custom solutions in Salesforce, including custom objects, fields, workflows, and Apex code to address business requirements. Integrate Salesforce with other systems and applications, ensuring seamless data flow … and consistent processes, direct or via Mulesoft. Configure and maintain Salesforce settings, including security, user permissions, data sharing, and automation using tools like Process Builder and Flow. Leverage Salesforce Lightning to create user-friendly and visually appealing applications and interfaces. Address technical issues, and troubleshoot problems in the more »

Salesforce Business Analyst An experienced Salesforce BA, is required by a leading organisation in Oxfordshire to join their dynamic team who are transforming businesses through technology. As a Salesforce Business Analyst, you will play a crucial role in bridging the gap between our clients' business objectives and … the capabilities of the Salesforce platform. You will collaborate closely with stakeholders to gather requirements, design solutions, and implement strategies that optimise Salesforce functionality to meet business needs. This is an excellent opportunity for a skilled professional who is passionate about leveraging technology to drive business outcomes. Key … Responsibilities: - Work closely with stakeholders to understand business processes, objectives, and requirements. - Translate business requirements into technical specifications and Salesforce solutions. - Design, configure, and customize Salesforce features and functionalities to meet business needs. - Collaborate with developers and administrators to implement and deploy Salesforce solutions. - Conduct thorough testing more »

Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to … be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities … and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to more »

to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble shoot and resolve issues for customers relating to Solera software providing advice … and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately record all customer contact and outcomes within designated software … to compliance procedures, especially data security Job Specific Qualifications: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of more »

Role: Salesforce Developer Salary: £45'000 Location: Cardiff HQ - Hybrid model (1 day p/w) We are searching for a talented Salesforce Developer to join our growing team. In this role, you will be responsible for designing, developing, and implementing custom applications and integrations on the Salesforce … business stakeholders to understand their needs and translate them into technical solutions that streamline processes and improve user experience. Experience: Experience developing on the Salesforce platform. Experience with Financial Services Cloud, Experience Cloud, and OmniStudio as a bonus. Proficiency in Apex and Lightning Web Components (LWC). … Experience with Mobile Publisher and Service Cloud is a plus. Working knowledge of Sales Cloud functionalities. Experience implementing and configuring AppExchange packages, particularly DocuSign and Conga (preferred). Excellent understanding of web development concepts (HTML, CSS, JavaScript). Strong problem-solving, analytical, and communication skills. Ability to more »

Salesforce Technical Architect London £140,000 per annum An exciting opportunity for a seasoned Salesforce Technical Architect to join a leading, luxury Automotive organisation. With decades of experience providing a quality car buying experience for clients, they boast significant experience delivering seamless and efficient service to customers. … The client are seeking a talented Salesforce Technical Architect to join their team. As a Salesforce Technical Architect, you will play a pivotal role in designing and implementing cutting-edge Salesforce solutions, providing technical leadership, and ensuring business success. Key Responsibilities: * Collaborate closely with stakeholders to understand … their business requirements and translate them into scalable Salesforce solutions. * Design comprehensive Salesforce architectures that align with business objectives, scalability requirements, and integration needs. * Lead and guide development teams throughout the implementation process, ensuring adherence to coding standards and best practices. * Conduct thorough code reviews to maintain high more »

Salesforce Administrator London £45,000 per annum Are you an experienced Salesforce Administrator with a passion for driving excellence and making a positive impact? Our client are on a mission to become the worlds best facilities services company, and they need your expertise to help to achieve their … communities they serve, with a strong emphasis on advanced technology and a commitment to Environmental, Social, and Governance (ESG) principles. Role Overview: As a Salesforce Administrator, youll play a vital role in supporting the Salesforce platform team and contributing to the success of their vision. Youll be responsible … for managing user access, performing administrative tasks, and collaborating with stakeholders to optimize our Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Pardot platforms. This is an exciting opportunity to work alongside a dedicated team of professionals and help drive positive change in the facilities more »

We are partnered with a leading business who have become a household name in the UK and are known globally. This company are utilising Salesforce as their single source of truth internally, utilising a full suite of Salesforce products including Sales Cloud, Service Cloud, Experience … Cloud, Data Cloud and much more! Summary of the Position: Our client is looking to bring a Salesforce Manager into the business to take ownership of the platform and the related Tech stack, being the driving force behind Salesforce, working alongside a developer and wider team … of Admins, Developers and BA's. Responsibilities: Some of the responsibilities of the Salesforce Manager include but are not limited to: Be the face of Salesforce across the business, working with Stakeholders from users to Directors to understand the business needs Taking the requirements and designing solutions to more »

Salesforce Administrator - UK - remote - £35,000 -£45,000 Are you a skilled Salesforce expert ready for a new challenge? We're seeking a seasoned Senior Salesforce Administrator to join our client's team and lead the enhancement of their Salesforce ecosystem. In this role, you'll … be in charge of our client's Salesforce platform, driving its strategic advancement to meet business goals. Your expertise will enable scalable solutions, streamline processes, and empower users to fully utilize the platform's capabilities. It's an exciting opportunity to make a significant impact and shape the future … of Salesforce within our client's organisation. This role will involve: Lead the design, configuration, and customization of Salesforce to meet complex business requirements, leveraging declarative tools and custom development when necessary. Collaborate closely with stakeholders to understand business needs, identify opportunities for optimization, and translate requirements into more »

London based- Hybrid Job Description A b2b company is looking to expand its already established salesforce team, and are looking for a talented Salesforce Developer. They are looking for someone who has strong knowledge of service cloud and/or sales cloud. What you will be … doing: Be the driving force behind the development and architecture of salesforce Collaborate with internal and external stakeholders Understand business needs and translate them into technical requirements. Build and customise solutions on the Salesforce platform. Requirements: A strong understanding of Salesforce architecture Excellent communication skills Experience with … at least sales cloud & Service cloud Experience working on a large Salesforce project. Experience from the financial services sector Previous successfully delivered salesforce projects Strong commercial experience developing custom Salesforce applications This is an excellent opportunity to join an organisation with an already strong more »

Manchester- Hybrid Job Description A b2b company is looking to expand its already established salesforce team, and are looking for a talented Salesforce Administrator. They are looking for someone who has previous experience with salesforce in a similar environment. Responsibilities Knowledge of Sales and Service cloud Documenting processes and workflows and communicating change effectively to the business. Collaborating alongside the Salesforce and wider Development teams Supporting salesforce requirements Evaluating and implementing new Salesforce release functionalities Providing end-user support for general day to day issues Salesforce Administrator Requirements Salesforce certified … administrator or Salesforce advanced administrator certification. Experience in the administration and maintenance of Salesforce systems. 2-3 years of experience as a Salesforce administrator Knowledge of Sales and Service Cloud data model best practices Strong knowledge of Salesforce products and their functionalities. Proficiency in more »

you have a good work life balance so homeworking, working at the HQ Roles & Responsibilities Leading discovery sessions that demonstrate a comprehensive understanding of Salesforce products, structure, and security models. Designing complex sales and service solutions, as well as solutions for multi-platform and specialty projects, using both … standard and custom functionality. Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits). Develop Apex (classes and triggers) extending Salesforce to support business requirements. Custom User Interface development, Lightning pages, Aura Components and Lightning Web Components Performing data clean-up and …/or providing data best practice recommendations to team members and customers Creating comprehensive security models and complex automations from customer requirements Integrations: Use Salesforce APIs to integrate with other systems used in the organization. Knowledge of Boomi integration platform is required. Best Practices: Adhere to Salesforce best more »

I am seeking a skilled Salesforce Developer to join arguably the best Salesforce Partner in the UK. In this role, you will be responsible for developing customised Salesforce solutions that meet our client's unique needs. You will work closely with clients, consultants, and other stakeholders to … understand requirements, design solutions, and implement Salesforce functionalities using best practices. Key Responsibilities Collaborate with clients and consultants to gather requirements and translate them into technical solutions within the Salesforce platform. Design and develop custom Salesforce solutions, including custom objects, workflows, validation rules, Apex code, Visualforce pages … and Lightning components. Configure Salesforce applications, including Sales Cloud, Service Cloud, Community Cloud, and others, to meet client requirements. Perform data migrations, integrations, and system configurations as needed. Conduct code reviews, ensure code quality, and adhere to coding standards. Provide technical guidance and support to more »