23 Salesforce Service Cloud Jobs in the UK excluding London

teams to ensure technical debt reductionRequirements:Strong experience across architecture, specifically in rolling out projects globallyExpertise with NFRs and implementation of themWorking experience of Salesforce Service Cloud as well as Salesforce more broadlyKnowledge of Interaction Management tools (Genesys, Amazon Connect or Twillio etc.)Understanding of middleware … SaaS applications, self-engineered applications and/or AWS applicationsExpertise on modular/composable architecture, Evolutionary Architecture is beneficial.What we are not looking for:Salesforce Service Cloud Architects only - experience with SFSC is vital but we are looking for an individual with experience that is broader than … just Service CloudExperience with only implementation projects - we are ideally looking for someone who has managed full end-to-end lifecycle projects on a global scale. more »

a role we are immensely proud of. An opportunity to play your part Within the British Gas Energy team, we are seeking a talented Salesforce Product Developer to join our team and develop high-quality solutions and simplify process for our frontline agents. The ideal candidate should have extensive … experience in Salesforce Service Cloud, and ideally Salesforce Industries. You will be a part of a highly skilled and collaborative team, committed to being the Leading Energy Supplier. Location : We have a hybrid-work environment, where you will be predominantly home-based but required to Park … electric car lease scheme & travel insurance Accountabilities Analyse, design, program, debug, and modify software enhancements and/or new products used in local, networked, cloud-based or Internet-related computer programs Using current programming language and technologies, write code, complete programming, and perform testing and debugging of applications Complete more »

potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as an Senior Salesforce Consultant. Take a look at our website here to learn more about why we’re one of the leading global cybersecurity consulting firms https …//www.nccgroup.com/us/our-services/cyber-security/About the Job NCC Group are looking for a Senior Salesforce Consultant to join our in-house line of business applications systems team. We are looking for an experienced and enthusiastic candidate with both a functional and … technical understanding of business systems. Our Senior Salesforce Consultant will be heavily involved in our projects and would be responsible for Salesforce configuration, testing and deployment. As a Senior Salesforce Consultant, you will work alongside Technical Consultants and Business Analysts to help design, develop, and deploy internal more »

Salesforce Business Analyst An experienced Salesforce BA, is required by a leading organisation in Oxfordshire to join their dynamic team who are transforming businesses through technology. As a Salesforce Business Analyst, you will play a crucial role in bridging the gap between our clients' business objectives and … the capabilities of the Salesforce platform. You will collaborate closely with stakeholders to gather requirements, design solutions, and implement strategies that optimise Salesforce functionality to meet business needs. This is an excellent opportunity for a skilled professional who is passionate about leveraging technology to drive business outcomes. Key … Responsibilities: - Work closely with stakeholders to understand business processes, objectives, and requirements. - Translate business requirements into technical specifications and Salesforce solutions. - Design, configure, and customize Salesforce features and functionalities to meet business needs. - Collaborate with developers and administrators to implement and deploy Salesforce solutions. - Conduct thorough testing more »

to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble shoot and resolve issues for customers relating to Solera software providing advice … and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately record all customer contact and outcomes within designated software … to compliance procedures, especially data security Job Specific Qualifications: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of more »

Role: Salesforce Developer Salary: £45'000 Location: Cardiff HQ - Hybrid model (1 day p/w) We are searching for a talented Salesforce Developer to join our growing team. In this role, you will be responsible for designing, developing, and implementing custom applications and integrations on the Salesforce … business stakeholders to understand their needs and translate them into technical solutions that streamline processes and improve user experience. Experience: Experience developing on the Salesforce platform. Experience with Financial Services Cloud, Experience Cloud, and OmniStudio as a bonus. Proficiency in Apex and Lightning Web Components (LWC). … Experience with Mobile Publisher and Service Cloud is a plus. Working knowledge of Sales Cloud functionalities. Experience implementing and configuring AppExchange packages, particularly DocuSign and Conga (preferred). Excellent understanding of web development concepts (HTML, CSS, JavaScript). Strong problem-solving, analytical, and communication skills. Ability to more »

We are partnered with a leading business who have become a household name in the UK and are known globally. This company are utilising Salesforce as their single source of truth internally, utilising a full suite of Salesforce products including Sales Cloud, Service Cloud, Experience … Cloud, Data Cloud and much more! Summary of the Position: Our client is looking to bring a Salesforce Manager into the business to take ownership of the platform and the related Tech stack, being the driving force behind Salesforce, working alongside a developer and wider team … of Admins, Developers and BA's. Responsibilities: Some of the responsibilities of the Salesforce Manager include but are not limited to: Be the face of Salesforce across the business, working with Stakeholders from users to Directors to understand the business needs Taking the requirements and designing solutions to more »

Manchester- Hybrid Job Description A b2b company is looking to expand its already established salesforce team, and are looking for a talented Salesforce Administrator. They are looking for someone who has previous experience with salesforce in a similar environment. Responsibilities Knowledge of Sales and Service cloud Documenting processes and workflows and communicating change effectively to the business. Collaborating alongside the Salesforce and wider Development teams Supporting salesforce requirements Evaluating and implementing new Salesforce release functionalities Providing end-user support for general day to day issues Salesforce Administrator Requirements Salesforce certified … administrator or Salesforce advanced administrator certification. Experience in the administration and maintenance of Salesforce systems. 2-3 years of experience as a Salesforce administrator Knowledge of Sales and Service Cloud data model best practices Strong knowledge of Salesforce products and their functionalities. Proficiency in more »

not apply for this role if you require immediate sponsorship. There are no allocations. The Opportunity This is a unique chance to use your Salesforce expertise to make a real difference in the lives of others. As a core member of a small, dynamic team, you'll drive the … implementation of Salesforce within our client's fundraising operations. This includes: Customization and Development: Design and create tailored Salesforce solutions to streamline event management, ticketing, donation processing, campaign management, and website integration. Data-Driven Fundraising: Develop reports, dashboards, and automation tools to empower the fundraising team with insights … and reduce manual work. Collaborative Environment: Work closely with an experienced Salesforce Business Analyst and a small development team to translate needs into innovative technical solutions that supercharge their cause. The Ideal Candidate Proven Salesforce Expertise: Solid experience in Salesforce development tools and technologies, such as Apex more »

Job title: Solutions Architect (Salesforce Service Cloud) Location: Crewe/Hybrid Duration: 6 months initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious … Concept Ensure solutions are aligned with the standards and that requirements are integrated into the set of standards (book of standards) Requirements: Experience of Salesforce Service Cloud or CRM. Experience working in highly technical/consulting environment, coordinating and developing technology solutions. Integration of new solutions into more »

Job DescriptionAbout the companyWe are working with a global giant in the financial services industry, who are focused on providing the best possible service that allows leading businesses and institutions to work without the worry of managing financial risk and asset management. About the roleThe role of Salesforce Administrator is to focus on maintaining and improving the Salesforce CRM on a daily basis. You will be hands-on with the configuration of Salesforce and building automation using Flow. This role will be working heavily in the Finance industry and a key function of this role … is to provide Salesforce training to users from a non-technical background. Experience with products such as Financial Service Cloud, Sales Cloud or Service Cloud is ideal. RequirementsThe key requirements for this role include, but are not limited to:Excellent hands-on Salesforce more »

Salesforce Business Analyst - Service Cloud/Contact Centre Contract (Outside IR35) 6 Months Newcastle/Hybrid £ Rate Negotiable dependent on experience CloudCo Solutions are currently working on an exciting contract opportunity with one of our Global customer, who are looking to recruit a Salesforce Business Analyst … with specific Service Cloud experience. The successful candidate will be based in the North East and be able to work in their office in Newcastle once or twice a week. You will have been working in a Business Analyst role within the Salesforce ecosystem previously, and will … ideally hold some Salesforce certifications, including BA amongst others. As the Salesforce BA , you will be responsible for the following: Requirements gathering including workshops and focus groups. Creating user-stories Process mapping Creating documentation throughout the project lifecycle Stakeholder communication is essential User-Acceptance testing The successful candidate more »

Job DescriptionPosition: SENIOR SALESFORCE DEVELOPERReports To: CTOLocation: LONDON - HYBRID 2 DAYS A WEEK IN LONDON OFFICESalary: £85,000 - £95,000 base + benefits Vallum is working with a London based FinTech that launched in 2021, the company provides critical data and business intelligence services for the wealth and asset … management industry. Our client platform supports the buyers and sellers of funds by sharing business intelligence, enabling better outcomes across the whole investment ecosystem.Senior Salesforce Developer - Job Summary:This is an exciting opportunity for a Senior Salesforce Developer to join a high growth technology organisation. Making a marked … difference to the Asset and Wealth Management industry, you will be leading the design and development of the platformSenior Salesforce Developer - What you will be doing:Be the driving force behind the development and architecture of salesforce, building customise solutions on the Salesforce platform.Collaborate with stakeholders to more »

About the company We are currently working with a leading UK manufacturing business who are looking to expand their Salesforce team with the addition of a Salesforce Product Owner. As business they are renowned for manufacturing some of the finest products that consumers can buy, in a global … market driven by an incredibly high demand year after year. About the role As the Salesforce Product Owner you will be responsible for the bridging the gap between the business and the technical teams. As you gather the business requirements you will then liaise directly with technical team to … facilitate necessary meetings to begin putting together the blueprint for the solution. Requirements The ideal candidate will have the following: Experience with Salesforce and Sales Cloud, Service Cloud and ideally Marketing Cloud Great understanding of the hands-on configuration of Salesforce Ability to gather more »

Job DescriptionPosition: SALESFORCE ARCHITECTReports To: CTOLocation: LONDON - HYBRID 1/2 DAYS A WEEK IN LONDON OFFICESalary: £90,000 - £100,000 base + benefitsVallum is working with a London based FinTech that launched in 2021, the company provides critical data and business intelligence services for the wealth and asset … funds by sharing business intelligence, enabling better outcomes across the whole investment ecosystem.Salesforce Architect - Job Summary:This is an exciting opportunity for a Senior Salesforce Developer to join a high growth technology organisation. Making a marked difference to the Asset and Wealth Management industry, you will be leading the … design and development of the platformSalesforce Architect - What you will be doing:Be the driving force behind the development and architecture of salesforce, building customise solutions on the Salesforce platform.Collaborate with stakeholders to understand business needs and translate them into technical requirements.Address development issues, troubleshoot, investigate, and resolve more »

Job DescriptionSalesforce Business Analyst - Service Cloud/Contact CentreContract (Outside IR35)6 MonthsNewcastle/Hybrid£ Rate Negotiable dependent on experienceCloudCo Solutions are currently working on an exciting contract opportunity with one of our Global customer, who are looking to recruit a Salesforce Business Analyst with specific Service Cloud experience.The successful candidate will be based in the North East and be able to work in their office in Newcastle once or twice a week. You will have been working in a Business Analyst role within the Salesforce ecosystem previously, and will ideally hold some Salesforce certifications, including BA amongst others. As the Salesforce BA, you will be responsible for the following:Requirements gathering including workshops and focus groups.Creating user-storiesProcess mappingCreating documentation throughout the project lifecycleStakeholder communication is essential User-Acceptance testingThe successful candidate will have been involved in a contact centre transformation more »

to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately … compliance procedures, especially data security What You’ll Bring At least 2-4 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre. Experience of working in a claims capacity is highly advantageous. Experience of CRM and telephony more »

newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately … compliance procedures, especially data security. What You’ll Bring At least 2-4 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre. Experience of working in a claims capacity is highly advantageous. Experience of CRM and telephony … systems beneficial (preferably Salesforce Service Cloud and NICE CXOne). Inquisitive and confident problem solver. Attention to detail including application of product terms and conditions. Automotive or insurance experience is valued. Very strong verbal and written communications with an assertive and professional style. A desire to go more »

Salesforce Support Administrator/Consultant Permanent Leicester (4 days onsite ) Up to £45k DOE Rullion are working with a leading independent energy supplier to over 20,000 locations across the UK. Their customers benefit from a unique multi-utility offer covering electricity, gas and water supply as well as … solutions including EV charge points and smart meters. They're looking for a Salesforce Support Administrator/Consultant to drive sustainable and operational change to create breakthrough benefits. The role will involve you working closely with all departments in the business and having regular meetings with exposure to senior … management. Essential Skills & Experience You should have a proven track record of SalesForce Admin and Support Excellent communication skills. Experience of other SalesForce integrated tools such as MuleSoft and Financial Force, Salescloud, Service cloud Manage service transition from the programmes into BAU Environment management ensuring more »

Role Overview: I am looking for a Salesforce Consultant to join arguably the fastest growing Salesforce Partner in the UK, they have grown over 50% in the last year and are looking to continue the same rate of growth throughout 2024 Key Responsibilities: Collaborate with clients to understand … and document their business requirements Design, configure, and customise Salesforce solutions to address client needs Lead workshops and meetings to gather requirements and present solution designs Develop prototypes and conduct user acceptance testing (UAT) Guide best practices, system enhancements, and optimisations Support clients in adopting new functionalities and features … within Salesforce Collaborate with cross-functional teams to ensure seamless project execution Stay updated on Salesforce releases, industry trends, and best practices. Requirements: Proven experience as a Salesforce Consultant or similar role, implementing Salesforce solutions Strong understanding of Salesforce CRM capabilities, configuration, and customisation Salesforce more »

at the forefront of innovation and transformation.What we need We are looking for Senior DeveloperDesired Competencies (Technical/Behavioural Competency) Must-Have:Have good Salesforce Development experience in Health cloud & Service cloud.Should have exposure of Marketing cloud.Should have capability do Salesforce designShould have good understanding on … Salesforce Architect and should be able to provide decisionsShould be well-versed with Salesforce configuration and customizationShould have good experience in Salesforce Integrations and TestingGood-to-Have:1.Good communication and stakeholder management skills2. Experience in any Testing automation tools.Responsibility of/Expectations from the Role: Perform Customization more »

interactions. We are looking for Solution finders - experienced Digital Solution Architects with a good understanding of retail, e-commerce, supply chain, logistics and customer service channels. The technology and skills required Understanding of Architectural Frameworks (e.g. TOGAF) Cloud technologies – IaaS, PaaS, SaaS (in any public cloud) Microsoft … APIs, Power Apps and Office 365 Integration patterns (API’s, Microservices etc) Tooling (Postman, Swagger, VS Code) APTOS ePOS SAP Ecommerce (Sales Force Commerce Cloud) Customer Services (Sales Force Service Cloud) Payment (Ecommerce, Card Present, Credit Agreements, Gift Cards) Supply Chain (Infor, Manhattan etc) Work Force management more »

their teams. Title: Principal Consultant (Sr. Ecommerce Architect) Employment Type: Fulltime Permanent Location: Peterborough, UK Your role: Experience in B2B Commerce Lex (B2B Commerce Cloud with Lightning LWC) – Consulting and Implementation experience in this space. Strong Domain and Product knowledge on B2B Commerce. Experience in Sales/Integration using … RESTFUL APIs, Apex, Triggers. Experience on Salesforce Experience Cloud. Functional knowledge on the Sales Cloud, and B2B Commerce business processes. Good Customer interfacing and Communication skills. Ability to attend and understand Requirement Workshops with the customer and provide SFDC solutions on Commerce. This role requires to have a … strong strategy and consulting background and is supposed to work with business, IT leadership and even Salesforce in product strategy, road mapping and benchmarking exercise. Preferred- SFDC Service Cloud. Personal: Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. more »