SeniorITSupport Specialist/ITSenior User Support Specialist A fantastic opportunity has arisen for a SeniorITSupport Specialist/ITSenior User Support Specialist to join our London based global law firm on a permanent … basis. SeniorITSupport Specialist/ITSenior User Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to … work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to more »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
SeniorITSupport Engineer £30k - £42k Remote - South Coast 4-day working week As a trusted partner to this remote ITsupport provider, we have been tasked with the recruitment of a candidate with 2nd or 3rd line experience to join their close-knit team. … configuration. Alternatively, our client is also open to a candidate who has experience focused on Microsoft 365 and Windows. Role Overview Evaluate and resolve support requests from clients via phone and email. Customer-facing tasks such as routine backup checks and system reviews. Complete client-facing tasks to improve … efficiency and service quality. Documentation for both client and internal systems and processes. Occasional travel to client's premises for hands-on technical support where onsite attendance is unavoidable. Skills Required A successful candidate will have/be: Strong experience with Apple hardware and software including macOS and iOS. more »
reputation for quality and academic excellence. With an expanding course portfolio and growing student body we now require an enthusiastic, hard-working and experienced SeniorITSupport Engineer to join the College IT team. You will support the IT Manager in ensuring the highest … professional service standards are provided in the College in relation to all aspects ITsupport to both students and staff and across all of its further and higher education provision. The Job Deploy, configure, secure, monitor and migrate Linux servers and services Configure, support and monitor the … network Support Windows servers, including MSSQL, IIS and AD services Support the Microsoft Office suite, Microsoft Teams and Office 365 Platform Support for Google Classroom and Adobe Creative Suite AD SAML SSO integration and deployment Install and configure Windows and Mac computer systems, network equipment, printers and more »
Job Description SeniorIT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a SeniorIT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd … level support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good more »
Level 45, 22 Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B SeniorITSupport Analyst – 3/4 days a week on site in London Hands-on Windows desktop support building PCs and … system/driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktop more »