1 to 16 of 16 Service Delivery Jobs in Edinburgh

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … employee rates at the on-site restaurant. Primary role requirements: • Responsible for maintaining and promoting highest level of service to the client • Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … employee rates at the on-site restaurant. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking, and … have a flexible approach as overtime and on-call duties may be required. Primary role requirements: • Responsible for maintaining and promoting highest level of service to the client • Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

this reason, we are only able to progress with applications from British nationals. Primary role requirements: • Responsible for maintaining and promoting highest level of service to the client • Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

this reason, we are only able to progress with applications from British nationals. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

centre for excellence for ground and space-based astronomy we have an opportunity for an Estates Operations and Safety Manager to assist in the delivery of STFCs vision and mission. This is a key role at the STFC Royal Observatory Edinburgh, leading the supportive Estates Services team in the … focussed estates and facilities management service. The role holder will have a high degree of autonomy and principal accountability for the efficient and effective service delivery and the compliant operation of the STFC Estate and technical infrastructure that directly enables research output, including all aspects of built environment … projects resilience, compliance and health and safety. The post-holder will need to be confident managing internal teams and contracted service providers in the delivery of maintenance and facilities services and project delivery with equal composure and efficiency. This is a fast-paced, varied, demanding, and interesting more »

Scheduling - Working with the Sales team, and the Project Management Office to resource and schedule upcoming project work Working with Quorum's Head of Service Delivery to help develop and maintain a continuous service improvement plan for Quorum's data managed service customers Work closely with more »

what hurdles they encounter. THE ROLE ESG Manager/Senior Manager - UK & Ireland, office based/hybrid Purpose of the role/key responsibilities: Service Delivery: Conduct materiality assessments to identify and prioritise ESG risks and opportunities relevant to clients' business operations and stakeholders. Collaborate with clients to … needs, goals, and challenges. Provide strategic advice and recommendations tailored to each client's sector and context. Foster long-term relationships by delivering exceptional service and value. Project Management: Oversee the planning, execution, and delivery of ESG projects within agreed timelines and budgets. Coordinate and lead cross-functional … mitigation strategies as needed. Maintain high-quality standards in deliverables, ensuring accuracy and adherence to best practices. Business Development: Identify opportunities for expanding ESG service offerings and growing the client base. Develop compelling proposals and pitches tailored to prospective clients' needs and objectives. Collaborate with the sales and marketing more »

and customer interaction in the fast-paced world of investment operations? We're looking for a talented individual to join us as Investment Operations Delivery Lead who has Payments experience. Key Responsibilities: Team Management: Lead and inspire a team of operations professionals, providing guidance, support, and mentorship to ensure … and development. Programme Management: Take charge of managing a programme of work, overseeing multiple clients being onboarded in the coming months, and ensuring successful delivery within tight deadlines. Daily Operations: Run daily stand-up meetings, facilitate discussions, and assist the team in resolving operational issues and escalations effectively. Customer … Interaction: Collaborate closely with customers, addressing their needs, concerns, and feedback to ensure exceptional service delivery and satisfaction. Key Requirements: Experience: A background in Payments within the investment operations space, with a solid understanding of industry practices and processes. Leadership Skills: Proven ability to lead and motivate teams more »

offering proactive recommendations and mentoring junior staff members. Role Criteria: +3 years' Technical support experience at 3rd line level +3 years in a Managed Service environment Proficiency in serverless migration Cisco networking expertise (CCNA certification preferred) Coaching and mentoring skills SharePoint migration experience Service delivery background Microsoft … fast-paced environment Benefits: Competitive salary: £35,000 - £42,000 p/a Supportive and inclusive work environment 30 days annual leave, increasing with service 12 days per year personal training allocation LinkedIn Learning account and training plan 5 charity days per year Subsidized gym memberships Private medical insurance more »

your perfect next role. Job requirements The Role You will be responsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients’ revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »

working on projects of varying sizes and complexity, usually in the range of £5m to £25m. You’ll take responsibility for end to end service delivery whilst acting as the key client interface and ensuring that projects are delivered on time, to cost and to the appropriate quality. more »

working on projects of varying sizes and complexity, usually in the range of £5m to £25m. You'll take responsibility for end to end service delivery whilst acting as the key client interface and ensuring that projects are delivered on time, to cost and to the appropriate quality. more »

and organisations within community settings. The successful candidate will also form part of the organisation's Training and Consultancy team and will lead the delivery of external training in collaborative, outcomes focused and strengths-based approaches to health and social care colleagues across Scotland. Their approach models a generic … non specialist approach to rehabilitation and supported self-management and the role of the PDF is to ensure congruence between service delivery with the content in their external Training offers. Skills & Experience The successful candidate will: Be a senior health and social care practitioner with extensive knowledge and more »

Managing and enhancing in-house systems, constantly evolving them to meet our needs. Collaborating with senior staff to optimise routes and schedules for efficient service delivery. Developing and delivering systems projects to enhance our Transport Management Systems. Analysing data to monitor performance and identify opportunities for improvement. Training and … supervising new employees on our systems and processes. Providing reliable business support via various channels, maintaining high standards of service delivery. Required Skills and Qualifications: Degree in Business, Transport Planning, or related field, or equivalent experience. Strong analytical skills with the ability to make recommendations based on data. Excellent more »

deliver meaningful results that positively transform the largest companies around the globe. About the Role Client Services Consultant (CSC) is responsible for the efficient delivery of Magnit’s services to our clients. This position will work closely with vendors (panel suppliers), client hiring managers and cross-functional teams, utilizing … WAND as the VMS to ensure smooth service delivery. What You Will Do • CSC is responsible for the day-to-day delivery of Magnit’s products/services • The CSC must maintain quality client service and day to day operations with a focus on meeting contractual deliverables more »