1 to 25 of 30 Service Delivery Jobs in Hertfordshire

Job summary The post holder will work within the West Hertfordshire Teaching Hospitals NHS Trust ICT team. The Service Delivery Manager will manage ICT service escalations and service incidents and be responsible for the delivery and quality of the ICT service across the whole … Trust. This includes not only delivery of ICT services provided by internal resolver groups, but also external third parties. The overall goal is to maximise ICT service quality and consequently to improve the day-to-day operations of the Trust. Reporting to the Head of IT Service Engagement & Programme Delivery, the Service Delivery Manager will have highly developed specialist knowledge of and be an expert in ITIL Service Management disciplines, ICT Service management and supplier relationship management. The post-holder will also be responsible for ICT service delivery communications more »

Director of Service Delivery About My Client: My client is a renowned leader in providing high-quality technical support and services across the UK. Specializing in EPOS systems, they have built a reputation for excellence and innovation. To continue delivering exceptional service, they are seeking a dedicated … and experienced Service Delivery Director to oversee their team of engineers across the UK. Role Overview: As the Service Delivery Director, you will be responsible for managing a distributed team of engineers who provide on-site and remote support for EPOS systems. This is a strategic … role focusing on ensuring high standards of service delivery, customer satisfaction, and operational efficiency. You'll collaborate closely with other senior leaders to drive process improvements, optimize resources, and maintain a customer-centric approach. Key Responsibilities: Lead and manage a team of engineers located across the UK, ensuring more »

IT Service Delivery Lead needed for this professional not for profit organisation. Collaborating with teams across the business the role will involve operationally delivering a first-class IT service to the organisation. Responsibilities are broad and include overseeing day-to-day budget administration, planning the delivery of services in line with the organisations goals and customer expectations, developing service strategies, defining service levels, monitoring performance of service delivery and identifying and implementing service improvements. The right person will have a good mix of: Service delivery or operations management more »

We are currently recruiting for one of the UK’s Leading FMCG companies, for the role of a Delivery Service Manager . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for … online, anywhere, anytime and on any device! What You Can Expect Type – Permanent Location – Watford Salary – £55k - £75k Industry – Lottery Main Responsibilities as a Delivery Service Manager Enhance deployment productivity and outcomes through optimised processes. Manage budgets and resources efficiently to improve retailer satisfaction and delivery timelines. … milestones and requirements. Lead team development, risk management, and reporting to ensure successful deployment outcomes. Experience & Skills Required Demonstrated proficiency in overseeing complex project delivery, consistently achieving success from inception to completion. Proven ability to lead large, multifunctional teams with diverse skill sets. Skilled in leading high-performance teams more »

Role: Information Technology Service Delivery Manager Skills: Office 365, Email, Exchange, Teams, LAN, WAN, RDS, VPN, Server infrastructure, understanding of Cloud server management, Media player deployment including software upgrades and enhancements, Planning and implementation of upgrades, Line management experience and liaising with internal stakeholders. We have a long … an impressive range of clients spanning leisure, retail and hospitality. They are now looking to expand the team further by adding an Information Technology Service Delivery Manager to their ranks. This position is on a permanent basis. £55,000 – Technical Manager – Hertford (Hybrid) They have hybrid working which more »

Job summary Hertfordshire Community NHS Trust's Children and Young People's Therapies (CYPT) Service is excited to be able to offer a rare Band 7 opportunity within it's Speech and Language Therapy Team. Due to imminent maternity leave we are looking to recruit an SLT with specialist … process and provide second opinions for children with complex needs Work collaboratively with the highly specialist SLTs to ensure best practice and evidence based delivery of high quality care systems are in place We offer: Regular group professional supervision and peer support Working as part of a supportive team … and shadow colleagues across a range of clinical areas/settings Regular meetings with Clinical Quality Leads and Operational Leads to plan and implement service delivery and service development About us If you are looking for somewhere to make a real difference and are passionate about helping more »

what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a walk-up service to a range … of users, you will also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as … I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work more »

Technical Operations Manager – Hertfordshire (Hybrid) As a skilled Manager who has a good grasp of service delivery and technical operations, running a small service desk team and being hands-on, this role will allow you to use your technical capabilities and become more client-facing. This one … overseas. With their client base continuing to grow they are looking to add a Technical Operations Manager to the team to help them maintain service level agreements and a five star service for their end clients. Why them? This role is permanent and Hybrid working You can look … these improvements, coordinating with our development teams and technical project managers where required. You will work closely with the Senior team to ensure technical delivery is at the highest level. About them The company are a global agency who specialise in Music. Based in the Hertford area. They pride more »

operating systems (Windows OS), client applications, printing, and network connectivity, following agreed-upon procedures for Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktop support services, mainly deskside. To assist in the … delivery of IT projects. To deliver desktop/onsite support services at client location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on … work being undertaken Escalate quality matters to the Team Leader/Service Delivery Manager Assist fellow team members in identifying solutions to problems Be flexible and be able to work out of hours on occasion when necessary Can analyse, diagnose, and troubleshoot problems within set SLAs Able to more »

role is a full-time position with WFH options available - minimum of 2-3 days required onsite a week Responsibilities Responsible for the operational delivery of the Apprentice, Graduate and Intern programmes, their associated business requirements, and their inherent educational standards. To develop the early careers talent pipeline including … ensure all Quality Control measures are in place. Regular operational reviews with educational partners to ensure participant performance meets course requirements, and that the service delivery level and course content meets the agreed business needs. Degree Apprentices Define Managers support needed for Degree Apprentices. Define resources needed for more »

GP practice and care homes throughout the working week. To build a combination of subject matter expertise and technical skills to develop a strong service delivery within care homes. Main duties of the job To provide specialist pharmacy services and pharmaceutical advice across Dacorum locality care homes and … of the service. About us Dacorum Healthcare Providers Limited (DHPL) is the provider arm of the Dacorum GP Federation. The Network Contract Directed Enhanced Service 2020/2021 and Enhanced Health in Care Homes Framework recommend the value of a clinical pharmacist as part of the MDT to help … current healthcare policy, DES contract, EHCH framework, and appreciate the implications Should have an appreciation of the relationship between the DoH, NHSE, PCNs, individual service providers, and commissioning organisations Member of relevant professional body Non-medical Independent Prescriber Undertaking or completed a relevant official CPPE NHSE pharmacist training pathway. more »

the latest hi-tech products. In this role you will use solutions from the world's leading providers to deliver a first-class support service to our user community (Globally). Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke … industry-specific solutions. Your role will include, but not limited to: Data Centre solutions. Server and storage administration. Providing 3rd line support (Global Service Delivery Team). Microsoft 365 tenant configuration and management. Managing Cloud presence. Testing & delivering User Experience improvements. About You Strong problem determination skills. Experience more »

for management of our research technician team, plant growth oversight as well as being a hands-on technician. You will be responsible for the service delivery and all activities and outputs relating to the glasshouse and laboratory. If you have previously been part of an academic or industry … team ● Track and maintain soil grown plants -Tomato, Potato and others ● Track and maintain sterile growth and tissue culture of Tomato, Potato and others ● Delivery of Plant RNA-seq sample collection experiments ● Oversight and delivery of basic molecular biology protocols (Bacterial transformations, DNA minipreps & midipreps, glycerol stocks, etc. more »

an Acting Head of Project Services. This role is responsible for managing the IT portfolio, you will deliver value by supporting and enabling the delivery of products, projects and programmes. You will ensure an effective framework and governance to successfully deliver the outcomes and goals. The Head of Project … Services will also own the Enterprise Architecture and Project Delivery process to maximise business value whilst ensuring that the teams have the skills, tools, and processes to effectively manage the IT portfolio. This role is initially going to be a 12 month fixed term contract as cover for a … Successfully deliver and control projects to agreed time, budget, and quality specifications. Lead and manage a team of project managers dedicated to the successful delivery of IT projects across Willmott Dixon Provide coaching and development opportunities to Enterprise Architect team. Manage the demand of work at feasibility stage working more »

infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and … and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based service delivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements … requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk more »

business applications, infrastructure, and any associated data services. You’ll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won’t need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party … service providers to ensure critical incidents are resolved in a timely manner in accordance with SLA agreements. It’s a busy and dynamic environment. Alongside the day-to-day BAU operational activities you’ll also be involved in key project work. This includes the introduction and setup of new more »

all times model enthusiasm, practices pride, and ethical business to enhance morale, provide a positive work environment Handling interaction with escalated customers in difficult service scenarios to resolve issues, rebuild customer's confidence in the brand, and secure retention of customers. Any other task required to fulfil the role … compliance with local requirements Develop initiatives to drive sales performance and increase conversion Experience: 3-5 years' experience within a contact centre/customer service-related management position Prior experience with strategic planning and leading a contact centre team. Background in the travel/hospitality industry is a bonus. … is passed Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Customer Service Manager, Customer Operations Manager, Call Centre Operations Manager, Customer Experience Manager, Contact Centre Operations Manager, Customer Support Manager, Client Services Manager, Call Centre Manager more »

a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in service delivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint a senior project manager to help with the delivery of a programme of works for a big pharma. The programme is being … business need. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Ideally you will have experience within life sciences, laboratory, commercial fit-out sectors Being chartered via MRICS, MCIOB is beneficial. Apply Salary up to more »

commercial opportunities. You are drawn to satisfaction from managing, training, and supporting your team. You will support your team in providing a professional food service across our Conference, Banqueting, Restaurant and Events. Manage or deputise for the General Manager at all client meetings and cascade the briefing information accordingly. … efficient way to achieve financial objectives. Ensure the operations teams achieve operating standards that exceed the guest’s expectations through the smooth planning and delivery of catering to our clients and customers whilst managing the business needs and performance standards. Support the teams to ensure that every sales opportunity … on the profile of event/show. Establish good client relationships and ensure the appropriate level of contact is maintained. Attend and manage the service delivery across multiple private event spaces and public outlets simultaneously. Manage a comprehensive compliant Health and Food Safety management system. Manage costs based more »

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with rapid company growth plans taking the business … to conduct technical reviews and technology road mapping for each client allocation and to identify value propositions Ability to work with commercial, project and service delivery teams to drive consistent growth from within our client base Respond to inbound technical escalations that relate to allocated client accounts Regular more »

a good knowledge of single, three phase and electrical installations will be required Oversee technical maintenance and assist with repair operations to ensure that service delivery is not compromised Undertake investigations and provide reports in relation to customer issues and feedback Review technical information, manuals and processes, updating more »

appointee will assist the Head of Department and other members of the team in providing a comprehensive, cost effective and high-quality Chemical Pathology service in our laboratories which are ISO15189:2012 accredited. The appointee will represent the Chemical Pathology Department at relevant Trust and Pathology meetings as required … and will contribute to service improvement as well as facilitating delivery of current service provision. Main duties of the job The successful candidate will be expected to be an experienced HCPC Registered Clinical Scientist specialising in Clinical Biochemistry and have successfully completed the FRCPath examination (candidates with … MRCPath will be considered and appointed appropriately). There is a full 24/7 hour acute/urgent analytical service at our Watford Laboratory and a Monday to Friday non urgent service provided at the Hemel Hempstead Laboratory site. The successful candidate is expected to work across more »

a daily basis. * First point of contact for Planon-related system issues and configuration changes. * Leading the building of User Acceptance Testing (UAT) and delivery of in-house Planon training for all Coordinators, FM Suppliers, FM Team and wider business as and when required. Skills, Experience & Qualifications: * Customer focus … and commitment to Service Delivery. * Understanding and competency in relevant software packages (Planon, SHE, Microsoft). * Good understanding of Facilities Management activities. * Excellent experience and knowledge of a range of IT systems and tools – CAFM preferred. * Strong organisation & project management skills. * Ability to manage multiple stakeholder requirements & communications. * Self more »