10 Service Delivery Jobs in Northern Ireland

as their Technical Lead & Enterprise Account Manager . This is a very high profile role where you will be working with our client's delivery team servicing the enterprise end customer , with a nice mix between dealing with high level customers, mentoring and leading a team. Apart from great … enterprise customer and advise them accordingly. Your Requirements Act as technical consultant, SME for assigned enterprise accounts IT Infrastructure portfolio, consists of steady state service delivery & Inflight projects. Partner & collaborate with Account and cross-functional teams to provide technical expertise to enable and deliver managed services (MS) service excellence. Own IT infrastructure portfolio service delivery regionally & globally Own overall IT Infrastructure related operational & contractual metrics (KPI's, OLA's & SLA's), drive continual improvement projects with innovative technological solutions. Sustain & improve IT Infrastructure portfolio revenue accounts wise, by driving & implementing innovative solution to complex problems more »

join one of most progressive beef processing groups in the UK and Ireland. The successful applicant's primary focus will be IT/IS service delivery and administration within the company. Key Responsibilities Excellent knowledge and at least two years' experience of site service delivery Excellent more »

Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. … a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly … work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers more »

and asset integration. Policy and Procedure Formulation : Develop ICT policies and provide direct advice to the Senior Management Team and council members, enhancing ICT service delivery across the organization. Security and Compliance : Ensure the security of ICT systems and compliance with relevant policies, providing a reliable and secure … OR five years relevant experience at a senior management level if without a degree. Proven expertise in ICT strategy development, operational policy formulation, and service delivery. Strong leadership skills and experience in managing large-scale ICT operations. Desirable Skills: A strategic thinker with excellent problem-solving capabilities. Exceptional communication more »

ensuring optimum efficiency and effectiveness of our client services. You will be instrumental in sourcing and recruiting top talent, managing client relationships, and driving service delivery improvements. This role reports directly to the Account Manager and Operations Director. Key Responsibilities: Develop an in-depth understanding of client needs more »

policies and procedures. • Support the key annual HR cycle deliverables through enhancing the employee life cycle - inductions for new employees, training needs analysis and delivery of training to encourage employee development. • Experienced in developing and leading EDI initiatives. • Liaise effectively with various internal stakeholder teams acting as the local … point of contact across multi-national and multi-disciplinary teams. • Support and enhance employee engagement demonstrating measurable outcomes. • Ensure service delivery within defined SLA’s with exceptional attention to detail. • Prepare appropriate comprehensive reports and presentations from raw data and make value-add recommendations. • Support the business in more »

join one of most progressive beef processing groups in the UK and Ireland. The successful applicant's primary focus will be IT/IS service delivery and administration withi... APCT1_UKTJ more »

the business and technological objectives of new and existing clients across Private and Public Sector Markets. Working closely with Version 1 commercial and Managed Service teams, the LDA will identify, qualify and act as overall Solution Owner on new business opportunities, utilising Version 1 and wider solution experience to … strategic initiatives for our clients. This is a trusted strategic advisory role, providing technical leadership on medium and large scale deals, encompassing transition, managed service support, value add and Innovation services. Significant applied industry experience is a pre-requisite for the role combined with expansive technical prowess, excellent communication … establish and maintain strong relationships with Version 1 customers and colleagues. The LDA will be a leader capable of steering commercial, pre-sales and delivery teams, utilising the combined expertise of these functions to ensure the delivery of winning propositions balanced perfectly between clients' technical and commercial evaluation more »

Responsibilities: Install and support VoIP equipment at customer sites, ensuring service effectiveness within agreed timelines and company standards. Maintain clear communication between accredited partners, sales teams, and customers for efficient service delivery. Provide expert consultancy, advice, and support to customers based on their specific needs. Act as a … liaison between the company and third-party network service providers. Ensure customers receive the most suitable VoIP solutions to meet their unique requirements. Plan and coordinate comprehensive customer training on VoIP products and their benefits. Organize travel and accommodation adhering to company procedures for efficient on-site visits. Develop more »

the public including benefits, debt advice, EU settlement scheme and other HMRC services. We also support 69 member organisations across Northern Ireland in the delivery of high-quality advice services by working with them to enhance their standards and service delivery. We act as a voice for the more »