1 to 25 of 52 Service Delivery Jobs in the East Midlands

Service Delivery Coordinator Location: Bilsthorpe, Newark, NG22 8UA, UK Salary: Competitive + Benefits Contract: Permanent Contract Hours: Part time - 20 hours per week Service Delivery Coordinator - Benefits: A competitive salary in a growing company committed to our people. 29 days holiday incl. bank holidays. Holidays increase … cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role: To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator more »

The Service Desk Apprentice is at the beginning of the ICT journey. A developmental role which through both formal and informal training, will progressively increase in responsibility towards the delivery of a Service Desk function to agreed service levels, performance indicators, targets and objectives as determined … by Service Level Agreements. Role To undertake training as deemed fit for the role To be shadowed/mentored by other members of the ICT team to enable knowledge transfer To meet agreed milestone of development and to seek to increase in confidence and ability in provisioning ICT service delivery Assist in the problem solving ICT Service Desk incidents and service requests Developing to perform ICT Service Desk function to ITIL standards and Service Levels Support the ICT Service Desk for the day to day delivery of all Company and Client more »

Service Delivery Manager Our Role As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of … leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a right first … leadership skills to genuinely care about the ratings customers give of Network Pluss services. Key Responsibilities We are looking for someone to manage the Service Delivery Supervisors for your business unit to ensure that all work carried out reaches the required levels of safety and technical policies and more »

Service Delivery Coordinator (Orders) Manchester Hybrid FTC New! Package - £21,000 + Good Package A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. Key Responsibility: Ethernet & Broadband Order placement. Voice … and Hosting and Cloud Services Order placement. Validation and Approval of customer order form and requirements for the delivery of the required service(s). Management of placing our product portfolio services, in-life service changes (modify/upgrades/regrades) and ceases. Liaising with suppliers. Keeping … a timely manner, with correct expectation setting. Building relationships with longstanding and new customers Customer Care support to the wider business in relation to Service Delivery issues. Supporting the wider team with administrative tasks such as Inbox management, order placement, access requests The Order Delivery Executive will more »

Head of Group IT Service Operations As Head of Service Operations, you will lead a team responsible for managing IT Operations, Service Delivery, and Support. You will have a history of leadership and management, experience of strong decision making and service delivery/improvement … do' attitude at all times. Your focus within the role will be leading, motivating, and coaching IT support and operational teams, defining and managing service levels, and identifying and implementing continuous service improvements. You will maintain a culture that promotes agile delivery of services and enhancements with … hybrid position that can be based from either of our offices in Peterborough, Chesterfield or Tunbridge Wells. Key Accountabilities and Responsibilities: Implement and maintain Service Operations processes incl. incident management, problem management, change management, asset management, request management and the service desk. Identify and implement improvements to processes more »

growth and expansion plans. The role You will be report directly into the company director and manage a number of key departments including solution delivery, service desk teams, installation and maintenance including project management teams. This is a key position to ensure the day-to-day delivery of both my clients IT & telecoms solutions whilst working closely with other internal teams to ensure the business meets agreed targets and exceeds service level agreements. The person Responsible for 3 direct reports (senior level) including operational management of the service desk and technical engineering teams A … solid understanding of management experience including a good knowledge of the IT (managed services) industry including service delivery Ability to identify, monitor, and resolve operational customer issues and provide timely status reports Extensive Infrastructure and IT Operations (service and installations) background with previous hands-on experience On more »

Purpose The role of the Service Delivery Manager (SDM) within the OUTCO Grounds Maintenance Division, is to manage team performance, controlling service quality and ensuring it is delivered in a safe, efficient, and professional manner. It is an operational role, leading, monitoring, and supervising delivery teams. … It will require first response to ad-hoc and customer requests , forging a link to delivery and management personnel.? The S ervice Delivery Managers focus is on keeping clients satisfied with the company's services, fixing any reliability issues, tracking service metrics, adhering to budgets, and helping … reporting opportunities for additional revenues and assisting in the tendering and pricing of works? Take responsibility for health and safety at the point of delivery , undertaking risk assessments, monitoring the implementation of control measures, and actively participate in the maintenance and improvement of the overall Company Health and Safety more »

maintaining applications that provide innovative business information solutions to our customers. Your contributions will play a crucial role in supporting decision-makers to improve service planning, and ultimately enhancing service delivery across diverse needs and settings. What do we offer? Salary ranging from … to the excellent work culture and staff development we are committed to. Post responsibilities include: To support the Software Development Lead in ensuring effective service delivery and the delivery of priorities for the Systems, Application and reporting Team. Develop various applications and support the process of continuous more »

the job The postholder will be responsible for configuration management, including maintenance of component inventory and related documentation and perform asks necessary to fulfil service requirements regarding server capacity, security, and availability. They will have some knowledge of managing Avaya/Extreme networks and Cisco technologies to include on … the policies and procedures relating to security and best practice are adhered to. Participate in a rota for your team to ensure that the Service Desk has the 3rd line team available during the agreed hours, and that there is a 3rd line on-call service available to … to date throughout the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. Ensure that the ICT Service Catalogue and other ICT infrastructure configuration documentation, procedures and processes are kept up to date with regular reviews. Ensure that the Infrastructure team maintains more »

Ensuring that the Incident Management System is used effectively to ensure all details of actions and contact are recorded appropriately. Monitor, respond and action Service Call Queues for the Unified Communications team efficiently and effectively as a part of daily operations. Ensure that all service impacting incidents and … changes are communicated clearly to the business and internally within the department to the appropriate team managers and to the Service Desk via their manager. The post holder will provide access to the telephone switch rooms and the distribution points. Logging of faults/warranty claims with system and … Have high-level awareness of the financial performance of Unified Communications, including achievement of financial targets, balancing potentially conflicting demands of budgetary requirements and service requirements. Deputise for the Unified Communications Team Leader as necessary and where appropriate. Technical Service Delivery The post holder will be responsible more »

Service Delivery Coordinator (Orders) Manchester Hybrid FTC New! Package - £21,000 + Good Package A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. Key Responsibility: Ethernet & Broadband Order placement. Voice more »

Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. … a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly … work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers more »

new Mobile Key Technician . Responsible for key programming, cutting, and vehicle entry services, this role involves both on-the-road and head office service delivery and ensuring exceptional customer satisfaction. Mobile Key Technician Nottingham, NG15 0EB On-the-road plus head-office service delivery … Technician, Mobile Key Technician, Automotive Key Technician, Key Assist Technician, Mobile Auto Locksmith, Automotive Locksmith, Key Programming, Key Cutting, Key Programmer, Key Cutter, Field Service Engineer, Vehicle Key Technician. more »

new Mobile Key Technician . Responsible for key programming, cutting, and vehicle entry services, this role involves both on-the-road and head office service delivery and ensuring exceptional customer satisfaction. Mobile Key Technician Nottingham, NG15 0EB On-the-road plus head-office service delivery more »

Service Manager 6 months Leicester or Hursley - x 5 days onsite Active SC clearance required Umbrella only Role overview/Essential skills and experience As a Service Manager you will be responsible for overseeing the delivery of exceptional service to for the clients system. The primary … focus of the role will be on ensuring that service operations run smoothly efficiently and in line with agreed SLAs. You will lead a team of support specialists coordinate service activities and collaborate with other suppliers to meet or exceed client's expectations including achieving continuous improvement during … the lifetime of the service. Team leadership Service Delivery Customer satisfaction Process improvement Resource management If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy more »

IT Service Desk Technician Newark based, Full Time, Permanent £Attractive DOE THE BENEFITS The benefits for the successful IT Service Desk Technician include: Office based 23 days (FTE) annual leave plus bank holidays Annual leave trading scheme Contributory pension scheme HealthPlan cashback scheme Permanent health insurance scheme Death … in Service benefit THE ROLE The duties of a IT Service Desk Technician will include: Provide an excellent first point of contact within I.T. for all enquiries. Record, prioritise, assign, and manage all requests and incidents reported to the service desk. Exceed customer expectations and communications via … of our systems. Setup, provide and maintain I.T. equipment for staff members. Ordering of hardware and software. THE CANDIDATE The ideal candidate for IT Service Desk Technician will have excellent customer service skills and an ability to communicate information to colleagues with varied levels. The following experience and more »

people living in supported living services in Derby? We are currently recruiting a Support Coordinator to join the management team at our supported living service for adults with learning disabilities. Creative Support is a non-profit organisation which provides high quality person centred social care services. Working to empower … needs to live independent and fulfilling lives, we are committed to helping our clients recognise their strengths, abilities and personal resources. Our supported living service in Sinfin, Derby supports service users with a range of disabilities, to remain in their own homes and live fulfilled lives. The service … The tenants are supported to enjoy a wide range of activities and live their lives to the full. We also manage a supported living service in Alvaston. The services work closely together, sharing staff experience and expertise and working to ensure that service users' needs are met. We more »

specialist 3rd line support, resolving complex IT incidents, across multiple platforms and networks. They are responsible for assisting all ICT teams to achieve the service levels required (e.g., fault response and fix times). There will be a requirement to be part of an on-call 24*7 rota. … Main duties of the job Participate in a rota for your team to ensure that the Service Desk has the 3rd line team available during the agreed hours, and that there is a 3rd line on-call service available to the Group. The post holder will work closely … ensuring that the Group has active maintenance support contracts in place for key infrastructure and that 3rd party contracts are managed effectively, and regular service reviews are undertaken. The post holder will work closely with the Infrastructure Network Specialists to ensure that all risks and issues relating to ICT more »

on national datasets to develop commissioning data flows and insights. In this pivotal role you will deliver a high quality, responsive and efficient information service supporting customer objectives through delivery of analysis and insight. If you're prepared to drive meaningful change in healthcare through thorough analytical insights … and Development team to embed processing within the data warehouse, reporting through the Arden & GEM BI system and with local teams to ensure consistent delivery of high quality of analysis. Service Delivery: To work with contracting and information colleagues, identifying opportunity to deliver services at scale through … efficient exchange of information. Knowledge and Skills: Educational Achievement: Hold a degree in a numerate or informatics subject or demonstrating equivalent significant experience in delivery of the responsibilities described. Data Analysis: Proven track record in analysis of NHS information and data flows to support commissioning of healthcare. Knowledge: Experience more »

be responsible for managing and leading the Unified Communications Technicians across UHN utilising Prince2 methodologies and working with the Digital Project Managers to collectively delivery the EPR Project. The post holder will work with the Deputy Head of ICT & Chief Clinical Information Officer to ensure that all clinical areas … Unified Communications Technicians during quiet periods of the EPR project. The post holder will be responsible for maintaining a detailed knowledge of EPR contracted service requirements and the potential business impact of service failures and changes. The post holder will be required to travel to either Kettering General … in compliance with Trust policies. The post holder will be responsible for making proposals on ICT systems, reports and training policies. Propose policy or service changes where impact could be beyond the ICT department. The post holder will contribute to the delivery of the Trusts vision and core more »

for a talented individual to join the Direct Commissioning Integrated Business Intelligence Team; someone who has a drive and passion in delivering an exemplar service and who would like to progress a career in this profession. Main duties of the job The main duties of this role are to … responsibilities The Post Holder will work with the DPRU Team Managers, the Analytical Lead and the Head of the DPRU to ensure the effective service delivery of core service outputs are delivered on time and as per requirement Will provide analytical support for all round Person Specification … take end user requests and provide the analysis and reports they required to a high level of accuracy and necessary detail. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

managed through to completion and on-time is key to you successfully delivering part (or all) of the project and/or sub-project. Service Delivery/Maintenance: To work closely with the Head of Network Technology to assist with the design, documentation, and installation/commissioning of … party NOC provider, who oversees the network 24/7 x 365. This activity will also involve assessing the impact on the network if service providers (dark fibre and ‘lit service) notify Lightspeed of planned maintenance (hence outages), ensuring all parties (Lightspeed and 3rd party NOC providers) are … mitigate where possible, and support the Head of Network Technology to enable further risk management associated with the network design/build, equipment/service procurement; therefore, ensuring appropriate contingency plans are in place. Personal Qualities, Characteristics and Behaviours: Ability to work at a very detailed level on multiple more »

NHS Derby and Derbyshire Integrated Care Board (ICB), the successful candidate will support the statutory reporting functions of the ICB while providing a proactive service to ICB colleagues and Primary Care (GP Practices and Primary Care Networks). The successful candidate is expected to work collaboratively with fellow Information … as required. The successful post holder may also be required to perform the Data Protection Officer function as required. Main duties of the job Delivery of a proactive Information Governance service to the ICB, General Practice, Primary Care Networks and supporting digital transformation within the ICB, Primary Care … the workplace. Job description Job responsibilities The role supports the business in driving transformation as well as value for money in planning, commissioning and service; The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery including more »

design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001; 14001; BBA … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied … work Ability to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently more »

equipment. In 2018 we established ourselves as a manufacturer with our own Aegis, Fortis and Parvis machinery range, whilst continuing to deliver high quality service support for metal detection, X-ray and static/dynamic weighing systems supplied by other manufacturers. The Role We are seeking a hands-on … Commissioning Engineer to join our expanding manufacturing and service delivery team in a hybrid factory/field role. Working from both our Rushden production facility and remotely at customer sites within the U.K., you would ideally be located in the Northamptonshire area. The role will support pre-delivery … delivering engineering excellence with timely, cost effective completion. All work will be completed to UKIS quality standards. Key Duties: · Factory Acceptance Testing and pre-delivery set-up to a range of in-line inspection machinery solutions. · On-site installation and commissioning of inspection machinery solutions. · PPM maintenance tasks on more »