1 to 7 of 7 Service Design Jobs in the Thames Valley

About the role It's an exciting time to join the Service Design and Introduction team here at AXA, with significant investment planned in all UK&I businesses to transform & deliver new digital services to our customers and streamline and automate our business processes. Reporting into the Service Design & Introduction Manager, you'll provide insight and consultation of deployments in AXA UK & Ireland to ensure all services are designed and seamlessly transitioned, minimising disruption to our business and stakeholders. You'll be a trusted advisor to AXA's programme and project managers on the service design and introduction aspects of delivery. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home more »

Senior Service Designer - £650 -£700 per day - Inside IR35 - Hybrid working, 2 days a week on site near Slough - 6 Months initial contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties: Design … accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to service design. Develop a modern workplace service that empowers colleagues while maintaining appropriate oversight and compliance in a highly regulated, multi-national environment. Create more »

Product Management to align product roadmaps that deliver the required products and services to meet the proposition ambitions. It will work closely with the Service Design team to ensure that propositions are well designed, deliverable and carefully transitioned into live operations. It will also involve ownership of strategic … value proposition through feedback with customers and the wider market.Proposition DevelopmentFor each proposition, establish a proposition roadmap.Establish and lead cross-functional teams in the design, development and launch of new propositions. Some project teams may include a Project Manager.Own the requirements for each proposition, working with stakeholders inside and … outside RM to define detailed requirements, working with a Business Analyst to complete this where appropriate.Work with Product Management and the Service Design teams to ensure clear plans are in place for the development of products and services to meet current and future proposition needs.Where relevant, establish and more »

Product Management to align product roadmaps that deliver the required products and services to meet the proposition ambitions. It will work closely with the Service Design team to ensure that propositions are well designed, deliverable and carefully transitioned into live operations. It will also involve ownership of strategic … which are foundational to the propositions that we offer. Proposition DevelopmentFor each proposition, establish a proposition roadmap.Establish and lead cross-functional teams in the design, development and launch of new propositions. Some project teams may include a Project Manager.Own the requirements for each proposition, working with stakeholders inside and … outside RM to define detailed requirements, working with a Business Analyst to complete this where appropriate.Work with Product Management and the Service Design teams to ensure clear plans are in place for the development of products and services to meet current and future proposition needs.Where relevant, work with more »

is fully representative of the communities and customers we serve.What you’ll do This role requires a candidate who is an end-to-end service technical expert with strong technical acumen who is passionate about technology and service with the experience with defining and driving how we operate … and maintain service end to end.They will be able to work with technology subject matter experts and drive improvements cross functional/vertical to ensure cross system service designs that will improve our service KPI’s and help lead transition to a cloud based network.We're searching … this role. The ideal candidate will possess the ability to foster true collaboration, setting a clear vision and strategic plan with a focus on service and customer satisfaction. They should have the capability to bring both internal and external stakeholders together, ensuring alignment with organizational objectives.Moreover, the successful candidate more »

Health sector around Demand Management, Elective Care backlog, Virtual Care, Workforce and Fiscal challenges.Who you are You will have extensive pre-sales/solution design experience in a customer facing role within the Healthcare sector:• Understands and able to lead Pre-Sales/Solution & Service Design consultants. more »

a MSP where you will be responsible for a Cloud portfolio. The position has direct ownership of the definition of the services provided; including service design, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing … and monthly updates to the business. Socalise plans and updates with stakeholder teams, and deliver updates appropriate for executive audiences at a regular cadence" Design highly differentiated customer value propositions based on customer needs, research and feedback. Deliver and maintain product requirement definitions with prioritised features and corresponding justification. … information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience of service delivery at an enterprise of SME level desired, particularly experience of managed service providers. Proven Product Management experience and a demonstrable track record more »