St. Albans, Hertfordshire, South East, United Kingdom
Corriculo Ltd
Support Analyst, ServiceDesk, 1st line, COR5693 An excellent, award winning company seeks a Support Analyst/ServiceDesk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role … the Support Analyst/ServiceDesk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project … work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/ServiceDesk Analyst will be based full-time in the office in Redbourn. The Company The Support Analyst/ServiceDeskmore »
ready to take on this exciting challenge and contribute to the continued success of an expanding business, apply now to become our clients newest ServiceDeskSupport member in Penmaenmawr, North Wales! This role isn't just about the present; it's about building a future. As … part of the company's commitment to nurturing talent and fostering career development, the ServiceDeskSupport position offers a clear pathway for progression to a more senior role within the organisation. They value ambition, dedication, and the drive to succeed, and for the right candidate, this … just looking for a job but a career with long-term prospects, then we encourage you to apply and embark on this journey. The ServiceDeskSupport professional will play a pivotal role in the organisation. As a key member of the service team, you'll more »
ServiceDeskSupport Analyst - 5 days on site We are looking for an experienced and talented ServiceDeskSupport Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great … the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a … front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for more »
We are currently recruiting for a ServiceDeskSupport Specialist working within a rapidly expanding Audio-Visual company based in Maidenhead. Our ideal candidate will havestrong IT support experience, training will be offered to cover the AV element of the role. IT certifications would be beneficial. … This role is office-based. ServiceDeskSupport Specialist Brief Overview of Role: Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio Visual equipment for various job sites Oversees internal IT systems and assets, and assists with upgrades and fixes. Preparation of … correctly. 80% Accountabilities Include: Knowledge & Key Skills Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety of AV software and hardware (Including but not limited to): Audio (Program and Speech, DSP more »
ServiceDeskSupport/Administrator From £25,000, negotiable We are looking for a suitably experienced person for a ServiceDesk Manager position with our client in Cumbernauld. In this role you would be supporting and maintaining a growing list of customers and proactively working … with them and your engineering colleagues to successfully resolve any problems or technical issues. For this role we need someone who has previous servicedesk/helpdesk experience or a business customer service background, ideally along with some technical experience as well. You will need to have … available for jobs Answering phone calls, taking messages and connecting calls to the proper people Day-to-day use of CRM system Oversees helpdesk support operations Reporting updates of jobs to senior management Generating reports This is a fantastic opening with a great company who provide industry leading products more »
Customer Support Specialist, ServiceDesk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/ServiceDesk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience … resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »
Grantham, England, United Kingdom Hybrid / WFH Options
Redimeer
We are looking to hire a ServiceDesk/Support Analyst for a well-established Information Technology Services and Solutions company. the company develops applications for the banking industry and then migrating to a full IT services organisation. As a ServiceDesk/Support … for IT-related queries from our client. About You To join us, you will need the following: Previous experience providing IT support. Exemplary customer service and problem-solving skills Experience in administering and supporting the latest Microsoft technologies. Troubleshooting skills with Microsoft Office issues (2003 and onwards) The ability … to help and support all versions of Windows desktops. Knowledge of Active Directory, M365, Azure AD Knowledge of ITIL Specifically, you will: Provide efficient and effective customer service to end-users and other stakeholders. Act as the first point of contact for technical service requests. Log and more »
City Of Peterborough, England, United Kingdom Hybrid / WFH Options
CODA Technology Services
I am working on behalf of a prestigious global retail organisation who are currently looking for a ServicedeskSupport Engineer for a permanent appointment, based near Peterborough. Skills required: Windows 7 -11 Office 365 Mobile Support (IoS & Android) Active Directory administration Remote working solutions supportmore »
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/ServiceDesk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self … help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include … the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group more »
Employment Type: Contract
Rate: £32000 - £38000/annum 3% pension+28 days holiday