Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
an IT ServiceDeskTeamLead to the team! In this role you will lead a small team across 1st and 2nd Line Support. You will be the most senior person within this team on this site so … possess strong stakeholder management skills. Candidates must be based within a commutable distance of Bath. This is a fantastic opportunity to join a global leader offering superb progression and personal development, technically fascinating projects to get involved in, and a brilliant benefits package! The Role: *IT ServiceDeskLeader *Leading 1st and 2nd Line Support *Delivering 1st-3rd Line Support personally for VIPs and Senior Leadership *Implementing ITIL best practice *Site based 5 days a week to start The Person: *ServiceDeskTeamLead or similar more »
Servicedeskteamlead Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a servicedesk engineer to lead a team with this organisation. As a servicedeskteamlead, you will be joining an organisation that provides … within the team. As a servicedeskteamlead you will be serving as a teamleader for an experienced team that acts as the first point of contact for internal and external customers, ensuring prompt and professional communication more »
IT ServiceDeskTeamLead - £35,000 - Bristol My client is an incredibly exciting and fast growing MSP based just outside of Bristol. They work to provide expert IT Support to a range of businesses, primarily in the hospitality sector. They are searching for … an energetic, dedicated and ambitious servicedeskteamlead to guide their award winning servicedesk whilst the company goes from strength to strength. The Role You will be tasked with managing and mentoring the servicedeskteam, this will allow you to build leadership experience and provide an excellent starting point for internal progression. The role is customer facing and you will be charged with evolving and improving an already outstanding servicedesk team. Responsibilities Dealing with escalations more »
IT ServiceDeskTeam … Lead - £35,000 - £40,000 Bournemouth This is a great opportunity for an ambitious IT ServiceDeskTeamLeader looking to join a company that take career development seriously, who have recently been certified as a Great Place to Work. You will spearhead … the UK. It will require someone technically strong (ideally you will have an MCP certification/ITIL qualification, or similar) who can lead a team of 4/5 servicedesk analysts, manage IT development install requests, co-ordinate with 3rd party supplies, and more »
ServiceDeskTeamLead | Bournemouth | Hybrid | £40,000 + Bonus Your new company I’m working with the UK’s leading developer and manager of retirement communities; they provide high quality homes to exacting specifications. This role is based in their Bournemouth Head Office … with the expectation that you will be required to travel to sites. Your new role As the IT ServiceDeskteamlead you will provide services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. … Qualifications: • ITIL v3/v4 Foundation qualification is desirable • MCP certification would be desirable Knowledge & Experience: • 2+ years’ experience of providing teamleader support in a similar role What you'll get in return Competitive salary and bonus scheme Company pension scheme Life Assurance Professional Subscriptions paid more »
Join our dynamic team! We are a leading Managed … Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: ServiceDeskTeamLeader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the ServiceDeskTeamLeader, you'll report to the IT Manager, overseeing our servicedesk operations. This role offers a unique opportunity to develop both your technical prowess and leadership skills, with ample room for career progression. You'll play a pivotal role in enhancing our more »
Your new company Hays are working with a global business based in Bath (BA1) to support with the recruitment of a permeant ServiceDeskTeam Lead. The role is paying circa £40,000 depending on experience and is initially site based 4 - 5 days … the future and has free parking on site. Your new role In the role you will be responsible for overseeing and leading a team of 1st line ServiceDesk Analysts. This is a team of 9 with some on site and some … globally/remotely. You'll ensure the team are providing timely and efficient IT support to end users, maintaining service standards and adhering to ITILv4 best practice. You will manage rotas and one to one sessions with the servicedesk team. Monitor more »
IT ServiceDeskTeamlead, £35-40k + Benefits, Bournemouth Are you a ServiceDesk professional and looking to lead an IT Support team? Capable of managing a team of 4 and act as a … technical point of escalation for ServiceDeskteam, providing enhanced support whilst leading and managing the team to provide good service and meet SLAs. In this role, you'll handle various aspects of IT support, including … incident and request management, knowledge and asset management, and ensuring continual service improvement while following ITIL best practices. You will lead the team to daily tasks involve system checks, documenting processes and end-user guidelines, and adhering to company policies. To excel, you'll need a more »
brands and fast food chains. This rapidly growing company has been operating for over 30 years and are looking for their next IT ServiceDeskTeamLead . Requirements: Ticketing system experience (Jira preferably) Excellent customer service Windows 7-11 Windows Server … ITIL (V3,V4) Desirable: +2 years’ ServiceDeskLead Experience ( Dealing with escalations for 1st and 2nd line) Draytek Routers 3CX Great knowledge of Server roles e.g. AD DS, DHCP, DNS UniFi Wifi Systems This role is perfect for someone with a strong technical skillset looking … to take the next step into a management role or an experienced teamlead looking for a fresh challenge! Salary: £32,000 - £38,000 D.O.E + Bonus Benefits: Birthday off as Holiday! Casual Dress On-Site Parking 20 Days Holiday + Bank Holidays Even if you don't more »