IT Service Desk Analyst £28,606 - £32,606 per annum (depending on experience) Hours: Full-time Location: Blended - Edinburgh Closing Date: 31 May 2024 Ref: GM 1226 This IT Service Desk Analyst role is for anyone with a passion for IT, a desire to learn, and who can … of up to 9%, 11% or 13% (age-linked). Enhanced parental leave. Private BUPA insurance. 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period. Staff wellbeing allowance of up to £25 per month/£300 per … list of benefits we have to offer and why Energy Saving Trust is a great place to work. The team The team of four service desk analysts sits within the IT team and supports the internal IT requirements of the organisation. We work inclusively and collaboratively across our London more »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
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of up to 9%, 11%, or 13% (age-linked). Enhanced parental leave. Private BUPA insurance. 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period. Staff wellbeing allowance of up to £25 per month/£300 per … year. The team The team of four service desk analysts sits within the IT team and supports the internal IT requirements of the organisation. We work inclusively and collaboratively across our London and Edinburgh offices where the IT team is positioned to support our four main UK offices in … This role is for anyone with a passion for IT, a desire to learn, and who can enjoy the process. The role The IT Service Desk Analysts are responsible for the resolution of first- and second-line support requests, incidents, IT queries, and the day-to-day IT support more »
a leadership or supervisory capacity. Strong technical proficiency in Windows operating systems, Microsoft Office Suite, Active Directory, and desktop virtualization technologies. Experience with IT servicemanagement tools such as ServiceNow, Remedy, or Jira. Solid understanding of networking concepts, TCP/IP protocols, and troubleshooting connectivity issues. Excellent communication more »
of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … .NET. Power Platform experience is preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of servicemanagement, working to SLA's and/ more »
an opportunity for a Software Asset Manager, who will be required to govern, manage, execute and evolve Element’s Software Asset and growing SaaS Management function across all aspects of the software asset lifecycle including licence entitlement tracking, forecasting, usage identification and monitoring, optimisation, reusing and termination. This will … report directly to the Global Head of Service Management. Core Responsibilities Review the existing SAM function and tooling and ensure it remains fit for purpose against the growing usage of SaaS. If required lead on the selection and set up of a suitable toolkit to address any gaps in … procurement, finance and legal to propose updated software use policies that are appropriate for our increasing SaaS usage Provide a licence advisory and governance service to the business technology teams Own, operate and maintain our Software Asset Management tooling and integrations of data from non-SAM-owned sources more »
