staff across the Trust. These are key transformation programmes which will underpin clinical practice and delivery of quality care for all our patients and service users. You will need to be a proactive worker with excellent communication skills to work with all clinicians across different care pathways, to deliver … coaching and support the implementation and roll out of clinical applications. A passion for every customer getting an excellent service must be a key driver. Career Progression pathways and development opportunities: We are committed to get the very best out of our staff and support staff in their career … and drive the use of ITIL good practices across the teams. Promote and champion the use of industry good practices in the fields of service support and customer satisfaction. Be a proactive, supportive and forward-thinking member of the Project Team Ensure all process and policies are created, maintained more »
Bromley, London, United Kingdom Hybrid / WFH Options
Adecco
Service Desk Manager - 55k - 65k Location: Bromley, Kent Type: Permanent, Full Time Role Overview We are seeking a dedicated Service Desk Manager to lead our service desk team, reporting directly to the Chief Digital and Information Officer. This role will manage end-to-end IT support and … maintenance across a range of systems, ensuring high-quality service delivery from initial customer contact to resolution of complex technical issues. Key Responsibilities Team Leadership: Oversee day-to-day operations of the Service Desk, including staff task management, rotas, and escalation point for technical and customer service matters. Technical Oversight: Engage in hands-on support, spanning systems management, troubleshooting, and triage, ensuring seamless operation of user devices, core administration systems, telephony, and the Salesforce platform. ServiceManagement: Take ownership of support calls, from allocation to closure, prioritizing incidents, providing regular updates, and ensuring more »
an energetic and experienced IT professional looking for your next challenge? Our client, a leading financial company based in Bromley, is seeking a dedicated Service Desk Manager to join their team on a permanent basis offering a competitive salary plus benefits. This on-site role requires a hands-on … exceptional IT support. If you're ready to make a significant impact and lead from the front, this is the opportunity for you! The Service Desk Manager will be responsible for the service desk team and will be reporting into the Chief Digital and Information Officer. The role … s day to day responsibilities involve providing management and technical expertise and to support and maintain all IT systems. The Service Desk Manager will work across 1st Line interaction with customers through to 3rd Line resolution of complex problems. Salary £55,000 - £65,000 About the role This more »
an energetic and experienced IT professional looking for your next challenge? Our client, a leading financial company based in Bromley, is seeking a dedicated Service Desk Manager to join their team on a permanent basis offering a competitive salary plus benefits. This on-site role requires a hands-on … exceptional IT support. If you're ready to make a significant impact and lead from the front, this is the opportunity for you! The Service Desk Manager will be responsible for the service desk team and will be reporting into the Chief Digital and Information Officer. The role … s day to day responsibilities involve providing management and technical expertise and to support and maintain all IT systems. The Service Desk Manager will work across 1st Line interaction with customers through to 3rd Line resolution of complex problems. Salary £55,000 - £65,000 About the role This more »
Morden, London, United Kingdom Hybrid / WFH Options
Veolia
reduce the administrative burden our operational teams face by automating the back office system. The Digital Transformation Manager will also work with the onsite management team to improve the quality and use of data to achieve operational and client requirements. You will own and rethink back office processes to … the implementation of our digital training strategy and deliver operational end-user training. You will support the delivery of a data-driven approach to servicemanagement where operational front-line managers have confidence in using Management Information to make better business decisions. Capturing requirements for both system … changes and reporting improvements to ensure both are fit for purpose and are being used as efficiently as possible. Support our teams with service changes, which drive efficiency through routing improvements, using spatial (GIS) technology to assist. Manipulate large datasets to perform service analysis and as part of more »