IT support, with demonstrable work in a 3rd line or senior technical role. 3rd-level qualification in IT or Computing (advantageous). Experience using IT Service Management tools (e.g. ServiceNow). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. ITIL certification (Foundation or above) preferred. Key Responsibilities: Line management of a diverse technical team, including performance reviews More ❯
Belfast Metropolitan Area, United Kingdom Hybrid/Remote Options
Version 1
improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Team Leader. … track record of managing a service desk team in a fast-paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with More ❯
experience in a 3rd line or senior technical role. In addition, you will also have: • 3rd Level qualification in IT or Computing (an advantage) • Experience with ITSM tools (e.g., ServiceNow). • Excellent troubleshooting and problem-solving skills. • Strong communication and interpersonal skills. • ITIL certification (Foundation or higher) preferred What you will be doing: • Line management of a versatile and talent More ❯
Belfast, Northern Ireland, United Kingdom Hybrid/Remote Options
Lorien
V), and enterprise applications. Understanding of identity management, Google Workspace, and Office 365 environments. Experience managing a team in a technical or operational environment. Experience with ITSM tools (e.g., ServiceNow). Desirable Skills Experience with cloud platforms such as Azure or AWS. ITIL certification (Foundation or higher). 3rd level qualification in IT or Computing. Experience in education or large More ❯
Belfast Metropolitan Area, United Kingdom Hybrid/Remote Options
Realtime Recruitment
required: 4+ years of integration engineering or API development roles. Strong Python skills, and a good understanding of RESTful APIs, JSON and authentication. Experience with Intune, Jamf, Splunk, Okta, ServiceNow, or Jira. Postman for API design. Knowledge of SSO, SAML, SCIM, or OIDC workflows. Experience working with enterprise grade software. For more information, apply today or reach out to melissa.waddell More ❯