19 of 19 ServiceNow Jobs in Northern Ireland

associated hardware. Work closely with networking, server and infrastructure teams to investigate and resolve more complex technical problems. Manage incidents and service requests through ServiceNow, ensuring accurate documentation, appropriate escalation and regular communication. Provide professional technical support to senior stakeholders, maintaining clear communication during priority incidents. Support the implementation ...

SCADA, PLCs) and managing OT devices. Strong Network understanding (switches, firewalls, segmentation) and architecture principles. Experience with Service Management (ITSM) tools such as ServiceNow, Jira, BMC Remedy, or similar. Strong Project Management expertise, particularly in local OPEX and CAPEX processes. Agile and Waterfall methodologies fluency required. Knowledge of OT cybersecurity ...

event driven systems and messaging platforms (e.g. Kafka, AWS MSK) Familiarity with security best practices and compliance standards in a regulated industry Familiarity with ServiceNow, Jira, Confluence, Git and Azure DevOps AWS certification or equivalent, including AI and machine learning certifications So that's us. Thanks for taking the time ...

management, and problem resolution. Familiarity with ITIL frameworks, SLA/KPI management, and customer engagement. Strong communication and relationship-building skills. Experience with JIRA, ServiceNow, or other ITSM tools. For Senior Candidates: 5+ years of experience in service delivery management for enterprise customers. Proven track record of driving service improvements ...

each step and working across every layer of the platform: Backend: Java 21/Spring Boot services integrating with GitHub, Azure DevOps, Active Directory, ServiceNow, CyberArk, Cloudsmith, Snyk and SonarQube Frontend: the DevX portal (Angular) and documentation site (MkDocs) Golden paths: Azure DevOps pipeline templates, component templates and TypeScript pipeline ...

NIST).* **AI & Workflow Tooling:** Practical experience interacting with generative AI tools, prompt workflows, and enterprise ticketing/orchestration platforms (e.g., Jira, ServiceNow, PagerDuty, or SOAR platforms).* **Cloud & Search Interface Familiarity:** Working comfort navigating the **AWS Management Console** (specifically Amazon Bedrock, Amazon OpenSearch Dashboards, and CloudWatch metrics).* **Communication ...

NIST). AI & Workflow Tooling: Practical experience interacting with generative AI tools, prompt workflows, and enterprise ticketing/orchestration platforms (e.g., Jira, ServiceNow, PagerDuty, or SOAR platforms). Cloud & Search Interface Familiarity: Working comfort navigating the AWS Management Console (specifically Amazon Bedrock, Amazon OpenSearch Dashboards, and CloudWatch metrics). Communication ...

offer industry-agnostic accelerators for the rapid deployment of a portfolio management office function to support small and large-scale transformation programmes. Our ServiceNow Specialists can help transform business with digital workflows for IT, Employees and Customers, enabling businesses to modernise operations, optimizing productivity, cost and resilience on a single ...

Operational Technology (OT) Security: Understanding of OT environments and associated cyber security risks. IT Service Management Tool Experience: Experience with tools such as ServiceNow (SNOW) and Jira in a security operations enviroment. Our Package 10% on target annual bonus Access to an online private GP 24/ ...

service. You will lead complex troubleshooting, mentor junior engineers, and collaborate with global IT teams to improve support workflows, while maintaining detailed documentation in ServiceNow and adhering to ITIL practices. #J-18808-Ljbffr ...

maintenance and preventative actions.Support and oversee use of remote tools for efficient issue remediation.Documentation & OwnershipEnsure all interactions and progress updates are fully captured in ServiceNow, taking full ownership of assigned tickets.Promote high standards of documentation accuracy, quality, and completeness across the team.Experience/CompetencesEssentialExtensive technical desktop support experience within financial … solving skills under pressure.Proven ability to manage multiple tasks independently while maintaining service quality.Strong communication and interpersonal skills with high user empathy.Solid experience with ServiceNow and ITSM practices.DesiredKnowledge of ITIL framework.PowerShell scripting familiarity.Experience supporting BYOD and mobile device configurations via Intune.Microsoft MCP/MCSA or relevant specialist certifications.Advanced exposure ...

actions. Support and oversee use of remote tools for efficient issue remediation. Documentation & Ownership: Ensure all interactions and progress updates are fully captured in ServiceNow, taking full ownership of assigned tickets. Promote high standards of documentation accuracy, quality, and completeness across the team. Experience/Competences Extensive technical desktop support … pressure. Proven ability to manage multiple tasks independently while maintaining service quality. Strong communication and interpersonal skills with high user empathy. Solid experience with ServiceNow and ITSM practices. Knowledge of ITIL framework. PowerShell scripting familiarity. Experience supporting BYOD and mobile device configurations via Intune. Microsoft MCP/MCSA or relevant ...

Service Desk, L2, L3 and Infrastructure teams. The role emphasises proactive incident management, tool upgrades, and seamless customer transitions, leveraging platforms such as Opsview, ServiceNow and Engage/ConnectWise. #J-18808-Ljbffr ...

BICC, BI Publisher Experience of secure integration design The ability to produce clear technical design documents Experience integrating Oracle Fusion with platforms such as ServiceNow, Workday, SAP and other SaaS systems Ability to work in a client facing capacity Experience of working in Public Sector and/or other regulated ...

heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Monitoring Lead who will … Description documentation in support of pre-sales, Own and manage the Event Management tooling environment (e.g., Opsview, Orchestrator, integrations with Engage/ConnectWise/ServiceNow). Define and drive the Event Management technology roadmap, ensuring alignment with operational strategy and industry best practices. Act as the Event Management SME, advising ...

capacity. The role requires hands-on work across build, testing, deployment and defect resolution, with emphasis on secure integration patterns and cross-platform integrations (ServiceNow, Workday, SAP, etc.). The ideal candidate will have strong hands-on experience with Oracle Cloud Integration in complex delivery environments and the ability ...

Do you want to help deliver some of the UK’s largest and most ambitious programmes, using technology to deliver essential services to the nation, that are secure, resilient and ready for the future? At ...

Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We ...

Version 1's ASPIRE Global Service Centre is the hub of our Service Management operations, orchestrating workflows and tooling with ServiceNow ITSM. We are seeking an experienced Monitoring Lead to own the Event Management tooling, guide strategy, and drive AI-driven improvements to reduce noise and accelerate triage. You will … lead governance across Opsview, Nagios-based tools, and integrations with Engage/ConnectWise/ServiceNow, coordinate upgrades, and work with Service Desk and L2/L3 teams to #J-18808-Ljbffr ...