7 of 7 ServiceNow Jobs in Northern Ireland

maintaining accurate records and documentation Good understanding of ITIL service management framework or equivalent experience Knowledge of major incident processes and tools (e.g. ServiceNow or similar platforms) Additional Information Essential qualifications/licenses: Currently hold or be willing to work towards ITIL V3/V4 foundation or higher MIM (Major ...

Experience supporting multi-vendor environments such as Cisco, Juniper, Palo Alto, or AWS Familiarity with enterprise monitoring and ticketing tools such as SolarWinds, PRTG, ServiceNow, or BMC Remedy Excellent problem-solving and analytical skills Strong attention to detail and documentation standards The ability to remain calm under pressure within ...

Desirable to have experience supporting multi-vendor environments (e.g. Cisco, Juniper, Palo Alto, AWS). Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy). Excellent problem-solving and analytical skills. Ability to remain calm and methodical during high-severity incidents. Highly organised, with strong attention ...

Vendor Support: Experience supporting multi-vendor environments (e.g., Cisco, Juniper, Palo Alto, AWS). Tooling: Familiarity with monitoring, alerting, and ticketing systems (e.g., SolarWinds, ServiceNow, BMC Remedy). Qualifications & Security Certifications: CCNA or equivalent networking certification is desirable (CCNP or JNCIA is highly advantageous). Clearance: Must be eligible ...

ServiceNow Technical Lead | Fully Remote (UK) | Up to £130k MCS Group is delighted to be exclusively partnered with a fast-growing US consulting and engineering firm as they grow their engineering presence across the UK. Our client delivers complex ServiceNow implementations for enterprise customers globally and is now hiring … hands-on Technical Lead to own ITOM delivery end to end. In this role you will get exposure to cutting-edge ServiceNow technologies, AI, automation, DevOps, observability, and cloud integrations - it's not just traditional ITSM work! What you'll be doing: Leading full ITOM implementations including Discovery, Service Mapping ...

Senior Project Manager (ServiceNow) | Fully Remote (UK) | Up to £100k MCS Group is delighted to be exclusively partnered with a fast-growing US consulting and engineering firm as they grow their engineering presence across the UK. Our client delivers complex ServiceNow implementations for enterprise customers globally and we're leading … 10+ years of project management experience in client-facing roles A background in services or technology consulting Proven experience managing software engineering teams ServiceNow exposure strongly preferred so you can hit the ground running Excellent stakeholder management and communication skills The package: Base salary up to £100k, dependant on experience ...

efficiently and professionally Initiate automated builds and post-login configurations for laptops Coordinate hardware repairs via defined warranty processes Maintain accurate system records in ServiceNow and follow strict processes Conduct proactive desk and meeting room checks to ensure availability Provide meeting room support and fault diagnosis Escalate issues or risks … desktop support/IT support roles (2nd line/T2 level) Strong knowledge of hardware installation, troubleshooting, and repair coordination Familiarity with ticketing systems (ServiceNow preferred) Ability to follow defined processes, scripts, and policies Excellent customer service and communication skills Ability to work independently as well as part ...