10 of 10 ServiceNow Jobs in Northern Ireland

heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Level 1/Level … service desk team in a fast-paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving ...

commercial considerations. Desirable Experience working in the Workday ecosystem, particularly with Kainos Workday Products. Familiarity with service management tools such as JIRA Service Desk, ServiceNow, or equivalent. Exposure to ISO-compliant environments (ISO 20000, 27001, 9001). Embracing our differences At Kainos, we believe in the power of diversity, equity ...

high‐priority incidents within a multi‐client or shared service environment* Understanding of ITIL principles**And ideally, you’ll also bring*** Knowledge of Remedy, ServiceNow, or similar incident management tooling* Ability to work as part of shift rota (start times vary between 7:30am and 11am)* Be part ...

heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are looking for a skilled and results-oriented Onsite Support Analyst based … first point of contact for technical support via phone, email, or chat. Log and manage incidents, service requests, and queries in the ServiceNow ITSM or Customer systems. Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, Audio Visual, and network problems. Ensure timely resolution of incidents ...

BICC, BI Publisher Experience of secure integration design The ability to produce clear technical design documents Experience integrating Oracle Fusion with platforms such as ServiceNow, Workday, SAP and other SaaS systems Ability to work in a client facing capacity Experience of working in Public Sector and/or other regulated ...

capacity. The role requires hands-on work across build, testing, deployment and defect resolution, with emphasis on secure integration patterns and cross-platform integrations (ServiceNow, Workday, SAP, etc.). The ideal candidate will have strong hands-on experience with Oracle Cloud Integration in complex delivery environments and the ability ...

heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Monitoring Lead who will … Description documentation in support of pre-sales, Own and manage the Event Management tooling environment (e.g., Opsview, Orchestrator, integrations with Engage/ConnectWise/ServiceNow). Define and drive the Event Management technology roadmap, ensuring alignment with operational strategy and industry best practices. Act as the Event Management SME, advising ...

leads and senior team members. Act as first-line support for Workday queries from across the firm by operating the Workday specialist queue in ServiceNow, escalating to functional leads as required. Complete cyclical system administration tasks, including position cleanses, data purges and EIB uploads. Perform routine data audits and support … experience in operating incident management tools. Ability to prioritise and manage multiple requests within agreed service levels. Familiarity with Microsoft Office suite. Experience using ServiceNow and JIRA is desirable. Analytical approach to problem solving. Ability to work well within a global and sometimes virtual team. Understanding of HR data governance ...

effort Compliance Monitoring & Governance Build and maintain continuous compliance monitoring using GRC platforms such as Anecdotes (or equivalent tools like Vanta, Drata, Secureframe, OneTrust, ServiceNow GRC) Configure and manage automated evidence collection via API integrations with cloud, identity, ticketing, and infrastructure systems Design and implement controls that consume ingested data … NIST CSF and ISO 27001 (or similar frameworks like PCI DSS, HITRUST) Experience with a GRC automation platform (Anecdotes, Vanta, Drata, Secureframe, OneTrust, ServiceNow GRC, or similar) Comfort working with API integrations to ingest data for compliance monitoring and control building Working proficiency in SQL or similar query languages ...

Capita w Belfaście poszukuje Major Incident Managera. Praca stacjonarna, zespół w nowym Tech Ops Command Centre w Hillview House, Newtownabbey. Będziesz prowadzić incydenty wysokiego priorytetu od początku do końca, łącząc zespoły techniczne i dostawców. Wymagane ...