6 of 6 ServiceNow Jobs in Northern Ireland

resolve IT issues efficiently Some knowledge of networking technologies Full driving licence and access to transport Desirable (Not Essential) ITIL certification Experience with ServiceNow or other service desk platforms Exposure to Cisco Unified Communications/telephony systems Why Apply? Join a well-established organisation with a supportive IT team Opportunity ...

high-priority incidents within a multi-client or shared service environment Understanding of ITIL principles And ideally, you'll also bring Knowledge of Remedy, ServiceNow, or similar incident management tooling Ability to work as part of shift rota (start times vary between 7:30am and 11am) Be part ...

initiatives, balancing strategic priorities with operational constraints. Technology & Platform Strategy Drive the strategic direction for resiliency platforms and tools, including One‐Touch Recovery (OTR), ServiceNow BCM, and emerging technologies. Champion investment in automation, API integration, and self‐service capabilities to scale resiliency practices across the enterprise. Stakeholder Management & Communication Communicate ...

Desirable to have experience supporting multi-vendor environments (e.g. Cisco, Juniper, Palo Alto, AWS). Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy). Excellent problem-solving and analytical skills. Ability to remain calm and methodical during high-severity incidents. Highly organised, with strong attention ...

efficiency. Reporting: Provide insights and feedback to the Team Leader on recurring issues and improvement opportunities. Desirable: Experience with ITSM Tools: Advanced knowledge of ServiceNow for incident, request, and knowledge management. Familiarity with Enterprise Systems: Exposure to: Active Directory (on-prem and hybrid) Microsoft 365 Suite (Teams, Outlook, SharePoint) Azure … identity management ITIL Certification: ITIL Foundation or higher. Technical Certifications: Microsoft, ServiceNow, or other relevant certifications. Remote Support Tools: Experience with SCCM, Intune, or similar. Who are we looking for? We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only ...

Vendor Support: Experience supporting multi-vendor environments (e.g., Cisco, Juniper, Palo Alto, AWS). Tooling: Familiarity with monitoring, alerting, and ticketing systems (e.g., SolarWinds, ServiceNow, BMC Remedy). Qualifications & Security Certifications: CCNA or equivalent networking certification is desirable (CCNP or JNCIA is highly advantageous). Clearance: Must be eligible ...