a strong all round knowledge it ITIL and SDM combined with excellent communication skills. Your background will have notable examples of work undertaking the management of 3rd parties and driving quality improvement. The company culture is excellent and you can take advantage of small things like finishing at lunchtime … relationship with the service provider. The IT Service Delivery Manager is the internal process owner of the core ITIL practices including Change Enablement, Incident Management, IT AssetManagement, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage … timely manner. Ensure accurate documentation is kept of Supplier agreements, CCN, and performance metrics. Work closely with the Infrastructure and Development teams on problem management Deliver reliable IT services including service desk and AV support. Co-ordinate supplier delivery to ensure that IT Services are delivered with minimal avoidable more »
Employment Type: Permanent
Salary: £60000 - £65000/annum Excellent Benefits including bonus
a strong all round knowledge it ITIL and SDM combined with excellent communication skills. Your background will have notable examples of work undertaking the management of 3rd parties and driving quality improvement. The company culture is excellent and you can take advantage of small things like finishing at lunchtime … relationship with the service provider. The IT Service Delivery Manager is the internal process owner of the core ITIL practices including Change Enablement, Incident Management, IT AssetManagement, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage … timely manner. Ensure accurate documentation is kept of Supplier agreements, CCN, and performance metrics. Work closely with the Infrastructure and Development teams on problem management Deliver reliable IT services including service desk and AV support. Co-ordinate supplier delivery to ensure that IT Services are delivered with minimal avoidable more »
London, England, United Kingdom Hybrid / WFH Options
Informa
companies. Technology Services & Solutions (TSS) is a key function within Global Support, comprising c.250 Colleagues with responsibility for the day to day running and management of the key enterprise technology disciplines that underpin day to day business operations across the divisions, including Information Security, Service Management, Enterprise Architecture … role to support our growth, through new services, organic expansion, and acquisitions, and to deliver our business and customer critical services every day. Supplier Management ensures we maximise the value and performance of these technology vendor relationships to achieve our Technology and Business goals. We are seeking an experienced … and strategic-minded Head of Supplier Management to lead our supplier management capability as part of our Technology team. The Head of Supplier Management will be responsible for the development and performance of our company-wide Supplier Management capabilities including managing relationships with our technology vendors more »
an Insurance and underwriting agency that cover the full range of functions necessary to support the insurance activities of the organisation including compliance, risk management, capital and risk modelling, actuarial, finance and investments, HR and systems. The role: This is an opportunity for an efficient Junior 2nd Line Engineer … disruption, both minor and catastrophic. Monitor datacentre environments and coordinate servicing and repairs of air conditioning and UPS systems. Assist with the hardware and softwareassetmanagement process. IT SKILLS: Microsoft Systems - Office 365Teams, Azure, Active Directory and PowerShell Backup Systems - Veeam, Microsoft Azure Backup In-house more »