1 to 2 of 2 Software License Management Jobs

integration of IT procurement with central procurement functions, enforces cost control, and simplifies administrative tasks related to procurement and invoicing. Additionally, the coordinator oversees software license management, assists with IT policy compliance, and supports IT budget processes. By improving procurement and compliance procedures, the role enhances operational … and procedures, ensuring alignment with IT Procurement Policy and ISO 27001.Manage updates and adjustments to policies in response to changing business needs. Oversee supplier management standards and administration, ensuring compliance with ISO 27001. Review and enhance procedures for supplier reviews and documentation. Improve contract management processes for IT … systems managed both within IT and by BUs/CCs. Manage software licenses within IT, ensuring compliance with directives from senior IT managers. Coordinate licenses for software managed outside of IT in collaboration with business managers. Review and enforce IT purchasing policies, ensuring alignment with corporate and legal more »

Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. Resolve IT incidents and service requests promptly and effectively, keeping users informed every step of the way. Utilize troubleshooting and fault diagnosis … skills to achieve 'first call fix' resolutions; escalate complex issues to our expert 2nd line support teams as needed. Follow and promote IT Service Management processes, guiding colleagues on optimal interactions with the IT Service Desk. Collaborate with other IT Support Analysts and offer support and guidance within the … in various regions. Educate users on IT policies and procedures, ensuring compliance, especially in IT Security. Assist the IT Service Desk Lead with preparing management information and reports. Handle software license management related to user requests. Contribute to continuous improvement initiatives for our IT services. If more »