1 to 1 of 1 Stakeholder Management Jobs in Tunbridge Wells

external, to deliver the best possible operational service Monitoring issues with lack of cooperation and coordination handoffs between vendors are minimal Collaborating with supplier management to ensure accountability and transparency of vendor processes, benchmarks, and performance Checking incidents and problems are managed and resolved in accordance with SLAs and … the service providers and third parties regarding service operation issues About you What we’re looking for: Excellent experience of IT operational and delivery management in a large organisation e.g solution delivery and service management Proven experience of managing relationships and service levels with onshore and offshore third … parties Good understanding of end-to-end IT solutions, systems and processes Strong knowledge of ITIL Effective stakeholder management with the ability to engage with staff at all levels Understanding of ServiceNow IT Operations Management Experience overseeing Service Desk, Service Request and Command Center Services is desirable more »