and their qualifications. Your Role and Responsibilities: Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholdermapping, prospecting, qualifying, and closing opportunities Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific More ❯
and their qualifications. Your Role and Responsibilities: Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholdermapping, prospecting, qualifying, and closing opportunities Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific More ❯
and their qualifications. Your Role and Responsibilities: Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholdermapping, prospecting, qualifying, and closing opportunities Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific More ❯
You possess outstanding written and verbal communication skills and are seen as an expert storyteller. You can effectively partner with senior leadership and are skilled at managing complex stakeholder maps. Strategic Impact: You will be building a new, high-growth business line that is central to Cint's long-term strategy. Innovation: You will be on the cutting More ❯
meetings, industry events and exhibitions, ensuring our voice is heard and our value recognised. Internally, you ll manage the flow of information on key accounts, maintaining accurate forecasts, stakeholder maps and capture plans. Ultimately, you ll connect opportunity with capability, helping to grow MASS s reputation and influence across the Defence ecosystem. The invaluable experience you ll bring More ❯
at meetings, industry events and exhibitions, ensuring our voice is heard and our value recognised. Internally, youll manage the flow of information on key accounts, maintaining accurate forecasts, stakeholder maps and capture plans. Ultimately, youll connect opportunity with capability, helping to grow MASSs reputation and influence across the Defence ecosystem. The invaluable experience youll bring, to help us More ❯
program plans. Conduct organizational change impact assessments and develop adoption roadmaps for key initiatives. Align change management activities with enterprise portfolio governance, risk management, and communications processes. Conduct stakeholdermapping across programs to ensure consistent engagement and sponsorship visibility. Design and execute enterprise-level communication strategies to drive awareness, alignment, and commitment. Facilitate leadership briefings, PMO steering committees … executive briefings. Experience using PMO tools and dashboards (e.g. SharePoint, MS Project, PowerPoint). Desirable Attributes: Enterprise mindset with a collaborative and pragmatic approach. High emotional intelligence and stakeholder empathy. Strong business acumen with the ability to translate strategic objectives into people-focused outcomes. Demonstrated success in embedding change management capability across complex organizations. ersg are an equal More ❯
at the forefront of the industry Create and maintain product documentation, including user stories, feature backlogs, and release notes Help structure and validate problem statements, define success criteria, and map user flows where needed Coordinate with cross-functional teams, including design and engineering. Acting as a conduit between technical teams and business stakeholders, ensuring clarity of scope, goals, and … and a comfort with supporting external communication and delivery Experience with agile development methodologies Familiarity with core product and business analyst practices, such as problem framing, requirement identification, stakeholdermapping, and process documentation Ability to prioritise and manage multiple projects simultaneously in a fast-paced environment Ambition to learn, progress and grow, with an ability to balance personal More ❯
City, London, United Kingdom Hybrid/Remote Options
Sky
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
Wembley, Middlesex, United Kingdom Hybrid/Remote Options
Sky
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
Romford, Essex, United Kingdom Hybrid/Remote Options
Sky
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
Orpington, Kent, United Kingdom Hybrid/Remote Options
Sky
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
Sidcup, Kent, United Kingdom Hybrid/Remote Options
Sky
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
Chislehurst, Kent, United Kingdom Hybrid/Remote Options
Sky
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
Belvedere, Kent, United Kingdom Hybrid/Remote Options
Sky
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
Beckenham, Kent, United Kingdom Hybrid/Remote Options
Sky
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
West Wickham, Kent, United Kingdom Hybrid/Remote Options
Sky
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
TW75QD, Syon, Greater London, United Kingdom Hybrid/Remote Options
Sky
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
Kingston Upon Thames, Surrey, United Kingdom Hybrid/Remote Options
Sky
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
london (streatham), south east england, united kingdom Hybrid/Remote Options
Sky
Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholdermapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to … understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods More ❯
verticals. The ideal candidate brings deep domain expertise, a proven track record in enterprise SaaS account management, and the leadership acumen to drive strategic growth across complex, multi-stakeholder environments. Industry Expertise Extensive knowledge of sell-side research (Equities and/or Fixed Income), investment banking, or sales & trading Proven ability to engage and influence senior stakeholders such … SaaS relationships across multiple business lines and geographies Proficiency in value-based selling and customer success methodologies (e.g., MEDDICC, Sandler, BANT) Expertise in leading account management best practices: stakeholdermapping, KPI tracking, QBRs, strategic planning, etc. Demonstrated success in upselling, cross-selling, and driving net revenue retention across key accounts Key Responsibilities Build and lead a high-performing More ❯