1. Working closely with key stakeholders, develop a vision for the continued development of IT Services and the Print Room, and provide leadership and management to the teams managed to realise the vision. 2. Ensure that an efficient and effective digital infrastructure is provided, meeting the operational requirements of … the business, with maximum availability and speed of response in line with College policies and strategic objectives. 3. Create a culture within the team and College, ensuring this develops the Colleges Information, Communications and Print systems in a responsive way. 4. Provide a responsive service to a range of … users, including students, staff (curriculum and support), governors and visitors. 5. Champion a customer focused service approach. PRINCIPAL RESPONSIBILITIES A. Leadership and Management 1. To develop a vision and strategy, and build the capacity of the team to realise this. 2. To provide practical leadership on all aspects of more »
the Job: As the Head of QHSE, you report directly to the Director of the Operational Excellence Office. Your primary responsibility is to provide strategic leadership and management of quality, health, safety, wellbeing, and environmental performance within the organization. You will also lead the QHSE Support Team, ensuring … to provide dedicated QHSE resources, offering guidance and support to the business, supply partners, and clients. - Develop, manage, and review the organization's Integrated Management System (IMS) to ensure compliance with ISO9001:2015, 14001:2015, and ISO 45001:2018 standards. - Conduct risk analysis, evaluate performance, and identify opportunities for … improvement within the IMS. - Direct initiatives and best practices in QHSE management, aligning with the organization's core values and strategy. - Conduct internal audits and compile performance reports for senior management. - Host external auditor visits and implement corrective actions as necessary. - Conduct site inspections for FM contracts and projects more »
met with regards to the Joint Complaint Handling Code as defined by the Housing Ombudsmen and Local Government Ombudsmen Be responsible for the effective management of complaints handling across the housing directorate and be the source of advice and assurance for colleagues when dealing with complaints Lead on the … design and development of management information across the directorate to report effectively on Stage 1s, 2s, Ombudsmen cases and Member & Mayoral enquiries. Have a vital role for the organisation in preventing recurring complaints through proactive and innovative approach to ensuring lessons are learnt and corrective actions are implemented to … experiences of residents. Promote the principles of good complaint handling, dispute resolution and a learning from complaints culture throughout all levels of the organisation Strategicmanagement of best practice in complaint handling, identifying high priority service improvement programs interventions, and lessons learnt Coach and mentor the team for more »
Delivery and Client Operations. The 3 year degree will focus on the theory behind a range of business functions, such as Marketing, Finance and Strategic Management. There will be a combination of multiple-choice exams, coursework, presentations, dissertation, and an end point assessment. The day-to-day work at … career in delivering truly outstanding research insight and achieving your commercial targets. The opportunity to present your thinking, experiences and potential to the senior management team supporting you with your ongoing development and progression. Provide you time to complete the degree including the end point assessment, while meeting business … of the 3 years. Training Chartered manager (degree) (level 6) London South Bank University - allocated one day a week on campus Bachelors degree in Management and Business Future roles possible: Category Analyst Client Executive Client Delivery Executive Business Development Graduate Business Development Executive Apprenticeship Standard Chartered manager (degree) (level more »
