1 to 3 of 3 Support Analyst Jobs in Bedfordshire

2nd Line Support Analyst - Leighton Buzzard - Consultancy - £30,000 - £35,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2nd Line Support Analyst to work with several of their key clients. Role & Responsibilities: Taking ownership and managing tickets … through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be … a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google more »

Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in … are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the support of external clients and will suit candidates who have experience in supporting bespoke software solutions. This is a … software support role and therefore you will be heavily involved in working closely with team members to provide support to external corporate clients. Client user Support using email, phone & a helpdesk support ticketing system is crucial. Key skills needed include: Client Management Customer Support 1st more »

Role: Application Support Analyst (Payments software) Location: Luton (with potential to become hybrid after probation period) Salary: £30,000 - 35,000 + a comprehensive range of Employee Benefits Key Skills: Application support experience OR Super User level knowledge of payments software, Great customer service, SLA's etc. … Why Apply: This role joins a busy, friendly team providing User support to Users of various payments software solutions for a large, high-profile organisation. There is a lot of scope for personal development and career progression. The Role: Provide excellent customer service and End User support to … Users of various payments software applications, in a Service Level Agreement environment, (responding to and resolving User problems/issues). Support a variety of user support queries across payments, BACS transfers, general ledger issues etc. Investigate and resolve often complex customer issues that will require technical investigation. more »